I purchased a 09 LX Civic over here. The experience was a complete nightmare. First I was told the car I wanted was available for the price I wanted. When I went there, they then told me it's only... More
I purchased a 09 LX Civic over here. The experience was a complete nightmare. First I was told the car I wanted was available for the price I wanted. When I went there, they then told me it's only available with add on accessories and charged me double the MSRP. Paper work and waiting was at least 3 times longer than my average car buying experience. Lots of useless waiting around. Sales person promised me many functions that at the end didn't deliver. The person who was responsible for the paper work was rude. He haggle me for getting their over price warranty, lojack, car alarm and others. The offered more than double the price where you can find the exact same thing outside, and lied about that I can’t get those services once you walk out of the dealership. When I rejected his offer nicely, then I can immediately see him turn mad, and becomes really rude, and started to lecture us like we are bunch of bad people. The sales person promised me full tank of gas during the sales, but at the end I only gotten half a tank and refuse to fill it up. During the sales I offer them an AAA check, which the sales person instructed me to write them a personal check instead. He promised they wouldn’t deposit my personal check until 5 days later, so I have time to deposit the AAA check. At the end they deposit my check immediately and I was charged for fee by my bank. Terrible terrible service! They lie and lie until they get me to buy the car, which at the end they didn’t keep any promise. The Sales person’s name was Perry Greene.
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