For what they charge ($300 per night) the "resort" is not worth it at all. You can get better service at a Motel 6. The decor is good as are the restaurants. The front desk staff is very... More

For what they charge ($300 per night) the "resort" is not worth it at all. You can get better service at a Motel 6. The decor is good as are the restaurants. The front desk staff is very inexperienced and rude. The poolside waitresses are not attentive. Not sure if that is because they stereotype guests as either good tippers and not good tippers, or they make their decisions on who to serve based on race/ethnicity...At any rate, their service is bad. Pool which used to be a major plus is now unkept and murky. Hotel staff appear tired and unwilling to help. Pros: decent parking Cons: service
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This pad has the nicest folks, the best pool. A great piano bar and best view of The Gulf on the Island.

This pad has the nicest folks, the best pool. A great piano bar and best view of The Gulf on the Island.
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My wife and I just completed a trip here on 10/11/06, and it was outstanding!! Our room was excellent, the view fabulous, and the service throughout was the best!! I highly recommend it, and will... More

My wife and I just completed a trip here on 10/11/06, and it was outstanding!! Our room was excellent, the view fabulous, and the service throughout was the best!! I highly recommend it, and will return again!! Pros: cleanliness, view, service
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Before we left Houston for Galveston we booked a VIP Suite for a romantic weekend away from the city. We called an hour before leaving and told them we'd be there in two hours. When we arrived... More

Before we left Houston for Galveston we booked a VIP Suite for a romantic weekend away from the city. We called an hour before leaving and told them we'd be there in two hours. When we arrived they didn't have a VIP suite for us. They instead told us that they'd give us a room just as large for the same price, a condo no doubt. We weren't going to let this ruin our time so we agreed. The 'condo' was a ten by ten room with a bed that folded out of the wall! Hilarious, all this for $400! When we asked for a regular room instead they could only offer us a room with two double beds. After much debate we were not given a dicount or any gratus, but simply checked and wondered into the night without them so much as even offering to help us find another room. Their staff were rude and in no way helpful or apologetic. I made this reservation with the Hotel itself, not online. Travelers beware! Cons: Staff, Accomodations
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I took my family to stay at the San Luis over Labor Day weekend. My wife had services at the spa and she said Marcia, her masseuse, was great. However, we were on a NON-SMOKING FLOOR BUT HAD TO... More

I took my family to stay at the San Luis over Labor Day weekend. My wife had services at the spa and she said Marcia, her masseuse, was great. However, we were on a NON-SMOKING FLOOR BUT HAD TO SMELL HEAVY CIGARETTE SMOKE coming in through the vents from adjacent rooms. This happened on several occasions and made it un-enjoyable. Management was aware of the situation but does not seem able (or willing) to enforce their no smoking policy. Service was good, but not great.
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Early October my husband and I stayed at the San Luis. We were disatisfied with the quality of the room and the services offered for the price we paid. Since our stay I have done research to find... More

Early October my husband and I stayed at the San Luis. We were disatisfied with the quality of the room and the services offered for the price we paid. Since our stay I have done research to find out what the going rates are for the San Luis and we were actually charged almost 3 times more than they are charging for these rooms now. They were charging room prices as though we were staying at the Four Seasons, now we don't mind paying the price IF we get what we are paying for. I definately would not recommend this hotel to anyone and will never stay there again. Pros: good parking, great views Cons: dated rooms, old smell
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The Hotel is nice but the Steak House is incredible. Imagine a 4 inch thick filet cooked to perfection. Make sure you have reservations as there are only 10-12 tables. Service is perfect, as well... More

The Hotel is nice but the Steak House is incredible. Imagine a 4 inch thick filet cooked to perfection. Make sure you have reservations as there are only 10-12 tables. Service is perfect, as well as the food. PROS: Best steak ever, great atmosphere for a date. CONS: Expensive
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I had my wedding there...and it was a fairy tale! The person who helped set it up, the bartenders, the waiters were spectacular....the front desk staff on the other hand is a completely different... More

I had my wedding there...and it was a fairy tale! The person who helped set it up, the bartenders, the waiters were spectacular....the front desk staff on the other hand is a completely different story. They just seemed like they didn't care to be there, and didn't try to hide it. Pros: Courteous Valet, Pool w/bar, Spa Cons: Front desk staff
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The San Luis is very luxurious.The Hotel is one of the most beatiful hotels in Galveston.It is also one of the most expensivest.It has beatiful spacious rooms.It also has a tropical heated pool,with... More

The San Luis is very luxurious.The Hotel is one of the most beatiful hotels in Galveston.It is also one of the most expensivest.It has beatiful spacious rooms.It also has a tropical heated pool,with a grotto spa and hot tub.It has a grand ballroom too.If you are feeling stress or just want to get away ,you can escape to their luxurious spa.It also has a huge convention center for meeting and things.It has a club for kids called,Treasure island. PROS: CONS: none
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I love staying at San Luis, and my husband and I were actually going to have our whole family there for christmas but remembered our encounter this summer the room cleaners that thought they were... More

I love staying at San Luis, and my husband and I were actually going to have our whole family there for christmas but remembered our encounter this summer the room cleaners that thought they were waisting their time with us. We really wish the people there were nicer. We will try them again this summer, mabye things have changed. Pros: Valet Parking, Pool, Food Cons: , Ashtrays were dirty
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