I think they overcharge a lot for the services they do provide. They do however back everything they do up when it comes to filing taxes so that you get the most back possible with a... More

I think they overcharge a lot for the services they do provide. They do however back everything they do up when it comes to filing taxes so that you get the most back possible with a guarentee..however the wait was super long and i didnt feel like i got much of a personalized service as i did when i went to a different tax preparer. The associates here tried to almost rush me out and i didnt understand much of what they were talking about regarding claims and forms. They can charge a lot for preparing your taxes which is a downside and again that varies. I prefer much more personalized services when April rolls around.
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