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Garnet Hill Inc - Franconia, NH - Reviews page 1 - Judysbook

Garnet Hill Inc

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Main
Franconia, NH 03580
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(603) 823-5545
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Main categories:

Furniture

Related categories:

Home & Garden

Reviews

( 2 )
( 1 )
( 0 )
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( 3 )

Best

I've been to the Garnet HIll outlet in Franconia numerous times. I always find great deals on fabulous clothing, and amazing bedding. The staff is helpful and friendly and eve...

Worst

Ordered an item and they attempted to charge my card but it had been stolen. I was told to send the funds via check-easy enough but the CS agent gave me the aount due without shi...

OK Product-Ho Hum Service 1/31/2012

Ordered an item and they attempted to charge my card but it had been stolen. I was told to send the funds via check-easy enough but the CS agent gave me the aount due without shipping. I should have checked but I took her word for it. Almost three weeks later I had yet to receive the item and was told that the check failed to include a $16.00 shipping fee for the $400 coat purchased. They cancelled the order. I asked why they had failed to email me-I got disconnected. 4 weeks later I am still waiting for the refund. So (like an idiot I sent another check for the coat).I am told that their standadrd policy is to wait 14 days after receiving a check before sending an item. The entire process has taken 6 weeks. I've learned my lesson-it all seems very ardous. more

garnet hill 9/1/2011

I've been to the Garnet HIll outlet in Franconia numerous times. I always find great deals on fabulous clothing, and amazing bedding. The staff is helpful and friendly and even though it is way out of the way for me to get to, always worth the trip. I won't go the day after Thanksgiving again - way too crowded - but otherwise it has always been a great experience. more

Hole in the wall... 11/27/2010

There is nothing in this store except over priced clothes and bedding. Very small store. Don't bother. Was a big disappointment. more

Terrific quality and service 6/8/2010

I have been to this store about 5 times and the product and service is fabulous. The store management is professional and eager to please. I'll be back again and again. denisegm massachusetts more

Problems with Garnet Hill 12/21/2006

I ordered a gift card 12/2006 from Garnet Hill and paid extra to have it shipped one day. They sent it regular mail. When I called to follow up on the day after it was to arrive, they explained the mistake and offered to ship out another. Unfortunately even though I called before 5pm, they didn't send it out until the following day meaning yet another day delay. Customer service was no help. Even though I provided my work number to customer service, they left messages on my home answering machine. They just chalked it up to human error. A coworker then told me she had a problem with their web site earlier in the year. She placed an order and it was shipped to the wrong address. The items are nice and of good quality but the company's operations system is quite amateur. Use extreme caution when ordering from this web site. more

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Garnet Hill Outlet Store 4/18/2006

Hidden away in Franconia, New Hampshire in the heart of the beautiful White Mountains lays the Garnet Hill Outlet Store. Garnet Hill is a most lovely store, mostly known though by it's mail order and hugely successful online store located at http://www.garnethill.com. They offer fresh patterns from delicious bedding to shower curtains, home furnishings, rugs, curtains and stuff for kids as well as women's fashion. You can save a lot of money in their outlet, which is a nice space with lots of deeply discounted items. The outlet is located at 231 Main Street in Franconia, NH. more
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