|
Sat down at 10:30amCT
The food was good. However the service wasn't all that. I asked for a grilled omelet, with lightly cooked hashbrowns. I specifically asked if the omelets were grilled or... More
Sat down at 10:30amCT
The food was good. However the service wasn't all that. I asked for a grilled omelet, with lightly cooked hashbrowns. I specifically asked if the omelets were grilled or baked. The waitress said grilled. I said that was good because the baked ones are too runny inside. She returned very quickly with the food, but the omelet clearly looked like a puffy baked omelet, not grilled. I told her I would like a grilled omelet and the hashbrowns were scorched and I'd like them lighter. She returned the food, and came back with a flat omelet, which was fine, and the hashbrowns seemed lighter. Once I began to dig into the hashbrowns, I realized they were no longer flat on the top, but seemed to be stirred. When I dug into them, I found the scorched pieces throughout. I let the waitress know they had been stirred and she said the cook has his way of doing things. She asked if I wanted another set, I told her that was alright.
My company and I were engaged on a laptop while eating. While we were eating, our waitress brought our bill rather quickly. Moments later, other waitresses began clearing our table asking if we wanted coffee refills. My company mentioned to the new waitress a concern about the bill for a charge that we were told was for cheese: $1.25. The waitress said, "I know, it's ridiculous here". I also asked her if we could get a discount for the hashbrown incident. She went to the back, and a foreign man who appeared to be the owner came and asked abruptly, "What's the problem here". I restated my request with the hashbrowns. He began to rant about us being in the restaurant for 3 hours, using it as an office, and said we're just now complaining. He grabbed the check, crumbled it and said he didn't even want us to pay, "Now Go!". I was stunned. We grabbed our belongings and left at 11:34amCT. Almost exactly an hour. Food good, service - horrible! His behavior was unacceptable, and everyone should know.
Pros: Food, Location
Cons: Owners Behavior and Treatment to Customers, Parking, Cooks manipulation of food to deceive as new order
Less
|
|
This is a must for breakfast in the south suburbs. The omelets and the pancakes are to die for. Try the mini waffles or silver dollar pancakes with fruit topping. Fantastic!! The service is fast,... More
This is a must for breakfast in the south suburbs. The omelets and the pancakes are to die for. Try the mini waffles or silver dollar pancakes with fruit topping. Fantastic!! The service is fast, courteous and the owners/hosts are friendly. Get there early on the weekends, as the place fills up really quick. Good Lunch specials too!
Pros: Great prices, excellent food, wonderful wait staff
Cons: need more parking
Less
|