BEWARE: Use these movers at your own peril!!
Worst moving experience I have ever had. I know if I did my job as badly and cavalierly as these people I would be fired. In a country where the... More >
BEWARE: Use these movers at your own peril!!
Worst moving experience I have ever had. I know if I did my job as badly and cavalierly as these people I would be fired. In a country where the unemployment rate is 9% it’s amazing these people are still in business. Very unfortunate experience overall.
Specifics:
· Movers literally dumped boxes of clothes, books and other items on the floor and on my bed, claiming they were “unpacking” them but were not authorized to put books or clothes on shelves. It’s one thing to carefully unpack and neatly pile clothing, quite another to literally tip over boxes, dumping the contents
· Half way through the job, the foreman refused to continue unpacking until I had written and signed the check for payment. I guess other customers have had such lousy experiences they have refused to pay, so they blackmail customers in the middle of the job
· Movers were highly discourteous and spent more time telling me what they couldn’t do or weren’t allowed to do than being helpful with unloading and unpacking
· Movers were incredibly slow in unloading the moving truck. I later learned from the doorman and super of the building that they were taking breaks outside on the sidewalk
· Movers had no tools with them so were unable to properly assemble furniture items like tables
· Many of the moving boxes were the wrong way up, causing clothes to fall off hangars and be totally creased
· The foreman tried unsuccessfully to bully me into giving him good scores on the client rating of the experience, which of course I didn’t
· Movers left a mess: the sidewalk outside, on which they littered, the lobby of the building, the landing area outside my apartment. They also left several marks on the walls through careless moving
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BEWARE: Use these movers at your own peril!!
Worst moving experience I have ever had. I know if I did my job as badly and cavalierly as these people I would be fired. In a country where the... More >
BEWARE: Use these movers at your own peril!!
Worst moving experience I have ever had. I know if I did my job as badly and cavalierly as these people I would be fired. In a country where the unemployment rate is 9% it’s amazing these people are still in business. Very unfortunate experience overall.
Specifics:
· Movers literally dumped boxes of clothes, books and other items on the floor and on my bed, claiming they were “unpacking” them but were not authorized to put books or clothes on shelves. It’s one thing to carefully unpack and neatly pile clothing, quite another to literally tip over boxes, dumping the contents
· Half way through the job, the foreman refused to continue unpacking until I had written and signed the check for payment. I guess other customers have had such lousy experiences they have refused to pay, so they force you to in mid-job
· Movers were highly discourteous and spent more time telling me what they couldn’t do or weren’t allowed to do than being helpful with unloading and unpacking
· Movers were incredibly slow in unloading the moving truck. I later learned from the doorman and super of the building that they were taking breaks outside on the sidewalk
· Movers had no tools with them so were unable to properly assemble furniture items like tables
· Many of the moving boxes were the wrong way up, causing clothes to fall off hangars and be totally creased
· The foreman tried unsuccessfully to bully me into giving him good scores on the client rating of the experience, which of course I didn’t
· Movers left a mess: the sidewalk outside, on which they littered, the lobby of the building, the landing area outside my apartment. They also left several marks on the walls through careless moving
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Hi Jay,
I just wanted to take a moment to let you know that the effort & work you and your team put into the equipment move was greatly appreciated.
I recognize that you and the Team went above... More >
Hi Jay,
I just wanted to take a moment to let you know that the effort & work you and your team put into the equipment move was greatly appreciated.
I recognize that you and the Team went above and beyond to keep your commitment to move all the material within same day.
I apologize for not recalling all the guys’ names but Mike, Adam & Sean’s performance was outstanding in packing, unpacking and with the placement of the equipment back into the racks. They were professional, courteous and with my team and my customer’s team as were all the guys.
Viviane, thank you for your professionalism and all your help.
It was a pleasure working with all of you.
Best regards,
Mike Murray
Senior Project Manager
KRATOS | HBE
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Great people from salesman, coordinator and the crew who showed up on time, were careful and got us to our destination in GA on time. Fair guaranteed price, no tricks, highly recombine. More >
Great people from salesman, coordinator and the crew who showed up on time, were careful and got us to our destination in GA on time. Fair guaranteed price, no tricks, highly recombine.
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Reliable was great! From Anthony Nardiello who came out several times to give us revised estimates, Bruce & his crew who packed and picked up our belongings, and most importantly Paul and his crew... More >
Reliable was great! From Anthony Nardiello who came out several times to give us revised estimates, Bruce & his crew who packed and picked up our belongings, and most importantly Paul and his crew who were phenomenal in the delivery. Denise (co-ordinator) was simply the best. The whole crew made a normally very stressful experience very easy for us!!
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Reliable Van just helped us move and made the entire process easy.
It all started with a home to take an inventory of our possessions and then being availalbe to answer some questions after... More >
Reliable Van just helped us move and made the entire process easy.
It all started with a home to take an inventory of our possessions and then being availalbe to answer some questions after this initial consultation.
On moving day, the team showed up on time, were polite and courteous, and worked diligently all day to load the truck. The same professional approach was taken when unloading the truck.
If there is any move in my future, I will would not hesitate to use Reliable Van and will recommend you to any friend or family who moves.
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I was very satisfied with the service provided by Reliable Van
in my first move that I decided to use their service again. Reliable Van worked very hard to accommodate my move given the short... More >
I was very satisfied with the service provided by Reliable Van
in my first move that I decided to use their service again. Reliable Van worked very hard to accommodate my move given the short notice. I contacted them on Monday and that Friday, my move took place. I asked for the same crew, Kamal & Abey. They're great! They arrived as scheduled. They were courteous, professional, and above all, handled my belongings with care ( just like the first move). My things were delivered within our scheduled time frame. My boxes were neatly stacked. The best part was that when it came to billing, the price was the same as what we had discussed. No surprises. Thank you very much to Denise and Julian for coordinating this within such a short time frame...and of course, to Kamal & his crew. They are truly "Reliable".
Angie Perez
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Julian and team were very professional, thorough, and enjoyable to work with throughout our move. They talked us through each step, treated our goods with care, and showed sincere concern that... More >
Julian and team were very professional, thorough, and enjoyable to work with throughout our move. They talked us through each step, treated our goods with care, and showed sincere concern that everything was running smoothly and on time. I would highly recommend Julian and Reliable Van & Storage to anyone and look forward to using them to return to NJ
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Mrs. Stokes called into the office to tell us what a GREAT job you did on her in house local last week. Thank you for doing such an outstanding job as well as top notch customer service.. More >
Mrs. Stokes called into the office to tell us what a GREAT job you did on her in house local last week. Thank you for doing such an outstanding job as well as top notch customer service..
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Thank you for your well-wishes, Robert. We are doing well and loving the weather here. Everyone with reliable was wonderful and professional. Chris was very helpful and Denise was just lovely. Also... More >
Thank you for your well-wishes, Robert. We are doing well and loving the weather here. Everyone with reliable was wonderful and professional. Chris was very helpful and Denise was just lovely. Also the moving crew was meticulous with our things, I especially want to mention that the crew down here was just awesome and so considerate and eager-to-please.
Thank you again for your concern and help with our move!
Best Wishes
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