This business is no longer operating More >
This business is no longer operating
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Been going to him for several years. He takes care of all problems and explains so you can understand. He put a rebuilt engine 4 yrs ago to my 1992 Ford Explorer V6 and not one problem since then.... More >
Been going to him for several years. He takes care of all problems and explains so you can understand. He put a rebuilt engine 4 yrs ago to my 1992 Ford Explorer V6 and not one problem since then. Rick is the best licensed mechanic I've ever met. He is talking about retiring and I don't know what in the hell I'm going to do then .......... Hi Rick !!!! Jean Danek here ........
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Car runs worse after tune up. More >
Car runs worse after tune up.
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First of all, $500 plus for a tune-up on a 2002 Ford Explorer? Dropped my car off and key in their slot box after hours. On their little form, I filled out a brief description of what I wanted done... More >
First of all, $500 plus for a tune-up on a 2002 Ford Explorer? Dropped my car off and key in their slot box after hours. On their little form, I filled out a brief description of what I wanted done with my car. I was assuming, wrong apparently, that I would get a call the next day for them to tell me that they received my car and key ok, and that I would then have the opportunity to give them more details of what I wanted performed. However, the only call I got was 2-3 days later, saying they performed the tune up and that it will cost $500 plus. If they would have called me before any work was performed, which I thought was standard in the car repair business, they would have been told that the car repair was top priority over the tune-up regarding my budget. Though he didn't fix the car because it wouldn't make the grinding sound that I was experiencing, the tune-up wiped out my budget to get it fixed. It took me a year to save up for the car fix, but I ended up with a $500 tune-up consisting of a oil/filter change, spark plugs/wire and checking the fluids. I didn't even get that little sticker that tells me when my next oil change is due. I've had this type of tune-up many times and it has never cost me that much, even at a dealer. Bottom line, I think he's honest, but the practice of not calling the customer before any work is done isn't right especially for a costly service.
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not to good the dint fix my car right and still charged me the full price More >
not to good the dint fix my car right and still charged me the full price
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I've taken three cars to Rick, each time he knew EVERYTHING that was wrong with it and what it would take to fix it. Wondering what THAT squeek is? Rick knows! Nice group of mechanics, couldn't... More >
I've taken three cars to Rick, each time he knew EVERYTHING that was wrong with it and what it would take to fix it. Wondering what THAT squeek is? Rick knows! Nice group of mechanics, couldn't be happier and I almost can't wait until I get to take my car in for more ")
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Anyone with car problems should go to Sorensen's for car repair. They are aware of the fact that majority of women are not aware about detailed car problems They will take all time needed to... More >
Anyone with car problems should go to Sorensen's for car repair. They are aware of the fact that majority of women are not aware about detailed car problems They will take all time needed to explain any car problem to a lady. Wow ... they have great big patience. I am a woman 5 yr car repair with Sorensen's .... not one problem. A car repair shop like this is really hard to find.
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This shop does not treat you like an idiot just because your a female.
charlie took the time to explian what was wrong and even showed me the parts that were broken. He taught me a lot about my car. More >
This shop does not treat you like an idiot just because your a female.
charlie took the time to explian what was wrong and even showed me the parts that were broken. He taught me a lot about my car.
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They will tell you everything that they could do in a perfect world, everything that they should do at a minimum and the options in between. You make the decision. They will not pressure you to... More >
They will tell you everything that they could do in a perfect world, everything that they should do at a minimum and the options in between. You make the decision. They will not pressure you to get work done that is unnecessary and they do great work.
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