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My husband and I purchased tickets through this agent a few months before our travel. While on our 7 week trip, we tried to contact the agent to try and change our return date, which we thought was... More
My husband and I purchased tickets through this agent a few months before our travel. While on our 7 week trip, we tried to contact the agent to try and change our return date, which we thought was free. The date was changed, only to find that two weeks after we arrived home to find $600 charged to our bank account! We were never informed of this charge. My sister called to speak with someone on our behalf and was told by the receptionist that the travel agent was actually on the phone with ME, and she would have to call back. Of course I never spoke to this person.
My advice is to stay away from this agency, I think now the name is Passageways travel.
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Cheap rates. Good deals. Very polite customer service and fast delivery! The travel agents seemed very knowledgeable and knew a lot about their destinations. They were fast, friendly, and efficient.... More
Cheap rates. Good deals. Very polite customer service and fast delivery! The travel agents seemed very knowledgeable and knew a lot about their destinations. They were fast, friendly, and efficient. They had the best deals in the greater Lansing area and I would recommend this company to anyone in the Lansing area that is looking to travel.
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The Spartan way as I see it has a commanding hold on the travel industry and at Spartan Travel they live up to their name. They are cognizant that the bulk of East Lansing residents are broke... More
The Spartan way as I see it has a commanding hold on the travel industry and at Spartan Travel they live up to their name. They are cognizant that the bulk of East Lansing residents are broke students looking for cheap fares to Panama City as well as to San Diego for spring break. They do their hardest there to exceed peoples expectations. Although booking online is frequently cheaper and easier for me I find the personal touch at ST works for me.
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