Need to change the manager. Most of Sales person in the store is nice, but the manger.Her service made a bad image for the brand itself. I Loved their style for my entire life, but not their service... More

Need to change the manager. Most of Sales person in the store is nice, but the manger.Her service made a bad image for the brand itself. I Loved their style for my entire life, but not their service in Durham store.
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I have been shopping here for years, and it's still my favorite store in the mall. The salespeople actually try to help you out, rather than ignoring you like at other stores. If I feel like... More

I have been shopping here for years, and it's still my favorite store in the mall. The salespeople actually try to help you out, rather than ignoring you like at other stores. If I feel like browsing they will leave me alone, but if I need to buy something they are very attentive and actually make sure I have the right sizes and help match things. Much better than some of the other stores in the mall where people just can't be bothered if I need help. Great place to get clothes for work, their suits are really well made and the prices are surprisingly reasonable for an upscale line. Pros: Salespeople, GREAT clothes Cons: 14-day return policy (although, it IS clearly written on the receipt)
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I love the Benetton, and I was so excited when they opened the one at Southpoint. Although the merchandise is a little different from some of the other Benetton stores I've visited, this is still... More

I love the Benetton, and I was so excited when they opened the one at Southpoint. Although the merchandise is a little different from some of the other Benetton stores I've visited, this is still the best store in the area. I love shopping here, and I've always found the salespeople to be helpful! You do have to pay attention to their return policy, which is not as forgiving as stores like the Express and Gap, but I am less likely to return stuff to them anyway! This lady clearly didn't look at her receipt before she tried to return something, and they have their policy posted on signs all around the register. I will definitely keep shopping here!!!
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I have just moved to this area two years ago and I think the UCB location at Southpoint Mall is GREAT!!! The store is much bigger than many I have visited in the Carolinas and there is a large... More

I have just moved to this area two years ago and I think the UCB location at Southpoint Mall is GREAT!!! The store is much bigger than many I have visited in the Carolinas and there is a large assortment of merchandise for work and play to choose from. The staff is also extremely helpful. They all seem to have good knowledge of the products and were able to help me build several outfits for work. I love shopping there because of the personal attention I receive on every visit, something that many other stores in that mall lack. A+!!! Pros: Clothes, Staff, Wonderful Mall Cons: Wish the store was even BIGGER
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The staff in Benetton Durham (at the South Point Mall) ruined the relatively good image I had about Benetton. They refused to help me further with my refund issue. When I asked a contact number for... More

The staff in Benetton Durham (at the South Point Mall) ruined the relatively good image I had about Benetton. They refused to help me further with my refund issue. When I asked a contact number for further consultation, they said they just don't have it. They were so childish and took my complaint about the company's policy personally and got nastier and nastier just like teenage girls taking revenge on the other girls they hate! Unbelievably obnoxious.
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