Being on a special diet (ordered by my doctor), I found something I thougt would be good, the ahi tuna served with the garden green salad. Well, when it came out, it was the tuna with a little bit... More

Being on a special diet (ordered by my doctor), I found something I thougt would be good, the ahi tuna served with the garden green salad. Well, when it came out, it was the tuna with a little bit of greens, not served with the garden green salad as stated on the menu. I asked the waitress "what's the deal" and although she agreed that the menu said what it said, I got the tuna with essentially no salad. To my knowledge she didn't persue it further, and the manager was not informed. I consider that their menu is inaccurate, that I paid for a salad that I didn't get, and I doubt that I'll ever go there again. I've eaten at many places on this planet, and have seldom found cause to complain. It is unfortunate that I complain in my own back yard.
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The place is very pretty and it's located just outside the mall area so it's very close to shopping. It's pricey for the food but the portions are very large.

The place is very pretty and it's located just outside the mall area so it's very close to shopping. It's pricey for the food but the portions are very large.
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The ambience is beautiful-- wood structuring and it does have that cozy ski lounge feel. You can also see where your food is coming from which I personally like. The food is a different story. I... More

The ambience is beautiful-- wood structuring and it does have that cozy ski lounge feel. You can also see where your food is coming from which I personally like. The food is a different story. I think it's a very overpriced-- I guess you're paying their rent (in Southpoint Mall)-- because the food is just okay. I do love the lobster dip, my chips were too salty this time, but everything else would be much better if it was cheaper. I haven't tried the steak so I can't comment on its worth. I had a delicious Martini special and have come here just for the martinis. The service was okay, a big factor is how long it takes to fill my half-full glass, and they came just in time. We had to wait awhile for the check but considering it was busy with a 15 min wait, I'll give him a break. It's convenient if you're in the area and fits a typical Mall restaurant. It's a lot like Champs. If you're destined for a mall restaurant Calif. Pizza Kitchen and Maggiano's are the two best with the best prices. Pros: ambience, martinis, lobster dip, convenient Cons: overpriced, parking
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The food at the restaurant--from the bread to the Cesar salad to the prime rib and potato--were delicious. This was a really good meal. Their drinks are also top notch. I really recommend this... More

The food at the restaurant--from the bread to the Cesar salad to the prime rib and potato--were delicious. This was a really good meal. Their drinks are also top notch. I really recommend this place. However, it is not an inexpensive restaurant. Most entrees are around $20. Many of their drinks are around $9. And, it is a chain. But overall I'm very happy with this place and looking forward to going back. (Do arrive early or you will wait.) Pros: Tasty Cons: Prices
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The food is fabulous. Depending on where you are seated, you may get to watch the cooks prepare your food. The atmosphere is cozy with a seasonal fireplace. The atmosphere does not top the taste of... More

The food is fabulous. Depending on where you are seated, you may get to watch the cooks prepare your food. The atmosphere is cozy with a seasonal fireplace. The atmosphere does not top the taste of the food at this place. I've been several times and everything that I've tried is great- the grilled chicken breast with the Parmesan sauce, the salads, and the pastas. I highly recommend it. Its in the center of the outdoor section of Southpoint Mall so you have to be willing to fight the mall traffic but it's worth it.
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We've now been twice to this restaurant and we have been *very* satisfied with both the quality of food and the service. The ribs are to die for and their fries are the best I have eaten. The... More

We've now been twice to this restaurant and we have been *very* satisfied with both the quality of food and the service. The ribs are to die for and their fries are the best I have eaten. The lighting could do with some adjustments to make it a little lighter, but they try to create a warm ambiance and it works quite well. This is truly a great place to eat and it has now become our favorite restaurant when we fancy a treat. The have both a lunch and dinner menu, which is a little more extensive. There is one now at North Hills Mall, which is more convenient for us. Pros: Great food, great service and good menu chocies. Reasoanbly priced. Cons: Lighting was a little dark for us.
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Good menu for any age, nice atmosphere for dinner/drinks or just dessert; wait and management/bar staff are professionally trained and take pride in their work; food is consistently excellent and if... More

Good menu for any age, nice atmosphere for dinner/drinks or just dessert; wait and management/bar staff are professionally trained and take pride in their work; food is consistently excellent and if a busy or off night, they will 'make it right' for a great dining experience; been a regular for over 3 years and it's a place I can count on for a good evening/outing; call ahead seating is recommended at peak times; try their seasonal menus for real surprises/delicious; would politely recommend it's not a place to have smaller children for 'lengths of time' due to expected atmosphere while dining in this restaurant, great for family, but not 'family style budgeted eating' if you're looking to make it cheap (just being honest!) Pros: food, service, atmosphere Cons: call head for peak times
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For the price of the food you would expect really good food, excellent service and a great atmosphere. The food is top notch (try the pepper corn crusted steak with a bottle of their house red). ... More

For the price of the food you would expect really good food, excellent service and a great atmosphere. The food is top notch (try the pepper corn crusted steak with a bottle of their house red). The service was quite good; the waitress knew what she was doing and was pleasant. The atmosphere was the problem. If I'm going to pay $35 for a plate, I expect it to be more of a fine dining experience, but unfortunately this restaurant is essentially in a mall and so they have customers walking in wearing T Shirts and trailing behind them are their kids. It's unfortunate that their quality of food and their service don't match their customers. If they imposed a dress code that would fix the problem but I don't see that happening at a mall restaurant. Pros: food and service Cons: under-dressed customers
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i enjoy the atmosphere as well as the presentation and dishes at firebirds. their deserts are awesome! if you enjoy a nice cabin like surrounding and a great meal where you can still hear your... More

i enjoy the atmosphere as well as the presentation and dishes at firebirds. their deserts are awesome! if you enjoy a nice cabin like surrounding and a great meal where you can still hear your conversation, this is the place to be! try any of their wonderful salads as well as chicken dishes!
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This restaurant has been excellent every time I have dined. I have been there at least 4 + times. Excellent service, great buffalo burger and meatloaf. Servers are very attentive and knowledgeable.

This restaurant has been excellent every time I have dined. I have been there at least 4 + times. Excellent service, great buffalo burger and meatloaf. Servers are very attentive and knowledgeable.
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