Wow, I wish I had read some of the reviews before I bought anything from this store! I purchased a lighting system from them and it went to retun or perhaps exchange it for a different type and much... More

Wow, I wish I had read some of the reviews before I bought anything from this store! I purchased a lighting system from them and it went to retun or perhaps exchange it for a different type and much to my suprise the owner tells me they do not have a return policy on this item, which was not told to me when purchasing this $200.00 item. Moreover, to add insult to injury I was met with a bad attitude from the owner no less. Needless to say buyer beware if you are a hobbyiest or just getting started stay away from this place.
Less

First of all, no warranty on corals. Don't know if that is the custom in this business but given the prices charged, it's a real gamble. Place is dark and dingy. However, quality of fish,both... More

First of all, no warranty on corals. Don't know if that is the custom in this business but given the prices charged, it's a real gamble. Place is dark and dingy. However, quality of fish,both freshwater and marine are top notch. Some of the staff need education. One chap only knows freshwater. Asked a question about a coral and he was clueless. Friendly enough, but there's limited help and they should be up to speed on what they sell. Pros: Good selection Cons: Staff knowledge level
Less

I've been doing business with Triangle Tropical Fish for many years. I'm disappointed to read the two very negative reviews - I suspect they don't provide both sides of the story, and they veer... More

I've been doing business with Triangle Tropical Fish for many years. I'm disappointed to read the two very negative reviews - I suspect they don't provide both sides of the story, and they veer into inappropriate and personal attacks. My experiences have been very different. I have worked primarily with Jane and Sarah (owner and her daughter) and they have always been very knowledgeable, courteous, and fair. They have bent over backwards to help me when I needed assistance. While I'm a frequent internet shopper I support this store because of their excellent service, nice selection, generally healthy stock, and fair prices. I keep many saltwater tanks, and have 30 years experience keeping saltwater fish. I have a lot of choices of where to spend my money, and Triangle Tropical Fish is one of my top choices. The best long-term survival of any fish I buy are those that come from Triangle Tropical Fish. I realize not everyone may have had the same positive experience that I have, but personal attacks don't have any place in these reviews.
Less

Although I have only owned freshwater fish, I believe this store is far superior to any other pet stores in the area. The giant pet stores (e.g., Pet5mart) will sell you fish that are almost... More

Although I have only owned freshwater fish, I believe this store is far superior to any other pet stores in the area. The giant pet stores (e.g., Pet5mart) will sell you fish that are almost guaranteed to die within a week. Triangle Tropical Fish has a great selection, and their employees are both friendly and knowledgeable.
Less

My boyfriend and I had been going to Triangle Tropical Fish for nearly everything when we first started our aquarium. After researching and getting to know things about saltwater fish, protein... More

My boyfriend and I had been going to Triangle Tropical Fish for nearly everything when we first started our aquarium. After researching and getting to know things about saltwater fish, protein skimmers, testing, and everything else there is, we learned that the employees knew little to nothing about anything in the store. The older guy, that is there every day, tried telling us they had the best protein skimmers available and that he knew, for sure, there were only in-sump and hang-on skimmers. (untrue in case you didn't know) Recently they had a sale on live rock (4.99/lb), which you can buy on e-bay for about $3.50/lb SHIPPED from 'lifeoceanic,' anyway, all the rock was suppose to be 4.99 excluding one tank that was clearly marked because the rock had corals growing on them. Understood, so we picked a couple rocks from other tanks and to our surprise the owner(old lady that smells of alcohol every time you see her) tried charging us 12.99/lb for them. When we asked why, pointing out
Less

I would like to write a response to mikerr. I am the "employee" with which he speaks of. However he is untruthful in his writing. He purchased the AquaC Urchin Pro at an awesomely discounted... More

I would like to write a response to mikerr. I am the "employee" with which he speaks of. However he is untruthful in his writing. He purchased the AquaC Urchin Pro at an awesomely discounted price of 199.99, against my recommendation. I measured it for him to ensure that it would fit inside his sump, he said he thought it would. I recommended a different protein skimmer but told him that the AquaC had a good reputation. He decided, after looking online, that the AquaC was the skimmer for him. Now, he should have measured his space before he tried to put it in his sump, that is not my fault and I will not be unjustly accused. At Triangle Tropical Fish we try to sell quality products at reasonable prices. How would someone feel if they purchased the protein skimmer he returned with water stains in it? I'm very sorry that he is so angry but this is not my fault. He also did not want to "exchange" for anything else, he just wanted his money back. I would not punish another customer for his mistakes. We are more than happy to take returns on items that are in the same condition that they are sold in.
Less

I recently went to Triangle Tropical Fish and had the worst experience. I highly suggest you choose another store to accomodate your aquarist needs. The older women that is the store owner has the... More

I recently went to Triangle Tropical Fish and had the worst experience. I highly suggest you choose another store to accomodate your aquarist needs. The older women that is the store owner has the worst ethics when it comes to doing business. I tried to return a $200+ protein skimmer two days after I bought it and was denied a full refund. I bought this skimmer only after consulting with one of the store employees who assured me that I could use it after I told them about my tank set up. I took the skimmer home and rinsed it (step one in the directions). When I got further down the instructions I was surprised to find out I couldn't use this skimmer at all. When I tried to return it, the store owner said that that I could only get a 75% refund because it was used. I told her I only rinsed it and never hooked it up. She reiterated, "it's used" I told her the only reason I bought this skimmer was because her employee assured me I could use it. She stated again, "It was used " and that 75% is all I would get back. I thought this to be ridiculous since I only rinsed it in water and that I bought it because they recommended it. I asked to see the refund policy. She stated, "I don't have to have one". At this point I was feed up and walked out. What is apparent is her acumen for business is below poor and she does not care for her customers. Triangle Tropical Fish has lost a new customer. All I wanted was a refund or the opportunity to swap out for a skimmer for one that would work with my set up. Save your self some money, time and fustration and go to a store that has employees that are knowledgeable about their products and value the customers. Pros: Not sure there are any Cons: Business ethics are Horrendous
Less

Triangle Tropical Fish has all of your Fish tank needs. They are much cheaper than more of the other fish stores around. I have Chinese Koi Fish and did not realize why I had to change my tank water... More

Triangle Tropical Fish has all of your Fish tank needs. They are much cheaper than more of the other fish stores around. I have Chinese Koi Fish and did not realize why I had to change my tank water so often. The staff was so knowledgeable on every fish in the store that they explained to me the reason why. (They are in the Gold Fish Family) I had no clue. I didn't want gold fish for this very reason. Their fish have a guarantee for so many days after purchase. I love just seeing the variety of fish they offer. This store is a bit jammed packed and could use more walking space, but overall I would recommend this store.
Less

We have kept wet critters for 41 years. drove 45 minutes from north Chatham county to visit this fish store - well worth the trip! they have the cleanest fish tanks we've seen in an established... More

We have kept wet critters for 41 years. drove 45 minutes from north Chatham county to visit this fish store - well worth the trip! they have the cleanest fish tanks we've seen in an established store. The fish stock was mature and colorful and looked well fed, NOTHING like the ratty fish at the big-box stores. the store is small but stuffed with goodies. excellent freshwater plants - bought a giant aponogeten ulvaceous with a bud ready to bloom, great price. we bought 3 mid-size Turquoise Australian Rainbows with excellent blue color, full bellies, all active swimmers, also very good price. finally, we walked out with a Coralife Aqualight - 48 inches, with 2 compact florescent bulbs in, total of 130 watts, yowee zowee do my plants love it! fish look gorgeous with this light, too! the price for the light was less than the online discount pet stores charge when you add in the shipping. excellent buy! check this place out !
Less

This is by far the best fish store I have ever been in. They have a large selection of fish, corals, plants and products I've ever seen in a small family owned operation. The owners are almost... More

This is by far the best fish store I have ever been in. They have a large selection of fish, corals, plants and products I've ever seen in a small family owned operation. The owners are almost always there and helpful. The rest of the staff are just as knowledgable. They have a great selection of fish foods, fresh, frozen or dried. I would never go elsewhere, I always get just what I need there at a good price.
Less