I have had dogs all my life and tried several Veterinarians in the area. When I walked into East Lake the atmosphere was warm and friendly, they have a Pet Orphanage inside the hospital which... More

I have had dogs all my life and tried several Veterinarians in the area. When I walked into East Lake the atmosphere was warm and friendly, they have a Pet Orphanage inside the hospital which impressed me because I felt like this was a place that truly cared about animals. There are several complaints about the prices of this hospital but I felt like my pets had a more thorough exam than they have had in the past and I liked the way the staff took the time to answer my questions and explain things in detail, without making me feel like they were trying to rush me out the door.I left feeling confident that if there had been a problem it would not have been overlooked. In a nutshell you get what you pay for, sure there are less expensive places but if you consider your pets a part of your family as I do, I want a veterinarian that I can trust to give my pet the best quality of life they can have. The staff seems on top of the latest technology, one of the doctors even has experience in Stem Cell Therapy. Also the hours are the best around, they are open seven days a week and have extended hours at night with no additional charge for the convenience. I definitely recommend them to anyone who is looking for quality care for their pets. They definitely love animals and it shows from the minute you walk in, they also give tours if you just want to check out the facility stop by and ask for someone to show you around. I guarantee you will be impressed.
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I went to this vet for a while when I first moved to Dallas after having it recommended to me. The first few times I went it was fine and I saw a good vet, but after that it became an absolute... More

I went to this vet for a while when I first moved to Dallas after having it recommended to me. The first few times I went it was fine and I saw a good vet, but after that it became an absolute nightmare. When I got my second dog, I brought him in and was told but the vet that he was 3 years old and needed $900 of dental surgery or he would lose all his teeth (several other vets all confirmed that he was 6 months and did not need anything done to his teeth). The vet insisted on it even though I told him that the people I adopted him from got him when he was a few weeks old and that he was only 6 months. Then I booked boarding at East Lake for my two dogs when I was flying out of state. I called the day before to confirm and everything was set, and then when I showed up to drop the dogs off they said that I was not in the system and that they were fully booked so I could not leave my dogs there. I almost missed my flight after spending an HOUR AND A HALF trying to work it out with the people there and ended up being able to leave them in the medical section with the sick dogs rather than having them boarded with the other dogs who were just there for a visit. After that I knew I could not rely on them at all. The one good thing about East Lake is that when you need your flea and heartworm medicine, they will match the prices you find online (from sites like 1800petmeds) if you bring in the printout showing what the medicine is currently selling for. Pros: matching prices for flea and heartworm meds Cons: service, incompetent vets, loses boarding reservations
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Its defiantly for those with more money then I. Not to mention they can't get the pricing right to begin with. I got four different prices in less then 24 hours and that was AFTER I got my dog back.... More

Its defiantly for those with more money then I. Not to mention they can't get the pricing right to begin with. I got four different prices in less then 24 hours and that was AFTER I got my dog back. They are very nice but unless you have PLENTY of money and its no object then find somewhere else. It seems after looking at my bill that quite a few things they charge for are not totally necessary just look good to jack the price up further.
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I have been taking my babies to East Lake for years. My dog goes to day camp and has so much fun. When he comes home he is tired because he has been playing all day. The day camp people are... More

I have been taking my babies to East Lake for years. My dog goes to day camp and has so much fun. When he comes home he is tired because he has been playing all day. The day camp people are always watching over the dogs and playing with them. They stay with them all of the time they are out there. I have been to places before that had so many dogs playing and the person would leave them alone or ignore them. Not at East Lake though. The people are wonderful. The veterinarians and team are always helpful and take wonderful care of all of my babies. I would recommend East Lake Veterinary Hospital to anyone that wants their baby to have the best care and fun possible.
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I guess I'm a little slow, but I'm really having some serious second thoughts about this clinic. I only went to this clinic because this was the orphanage that raised the dog I adopted and... More

I guess I'm a little slow, but I'm really having some serious second thoughts about this clinic. I only went to this clinic because this was the orphanage that raised the dog I adopted and sponsored his care. After mutlitple visits with my pets, I'm being bled to death with their fees. Once my cat is done with his surgery, I'm never going back. A basic annual physical with rabies shot, heartworm pills, etc, for a dog typically costs in the neighborhood of $500.00. The tooth extraction currently being done on my cat is going to cost me $800.00. The actual tooth extraction on their itemized list is only $30.00 along with $47.00 for the anesthetic, and roughly $50.00 for antibiotics and pain killer. The rest of that is all kinds of diagnostic fees, nurse monitoring fees, Dr. observation fees, etc. etc. I'm never going back!
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Yes, East Lake is pricey. If you aren't willing to spend money on your pets, you are not going to be happy. That being said, I think the vets, staff, facility, and care given to animals is... More

Yes, East Lake is pricey. If you aren't willing to spend money on your pets, you are not going to be happy. That being said, I think the vets, staff, facility, and care given to animals is outstanding. Our dogs LOVE going to visit the vet. When our puppy had a serious, life-threatening issue, the vets were very helpful, answering our phone calls, responding to emails. I never feel rushed and we always get a lot of personal attention. When my elderly GSD had to be rushed in for an emergency euthanasia, everyone was so caring and compassionate. They sent a sympathy card and made a footprint cast as a memento. It meant a lot to me.
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As the old expression goes, you get what you pay for! The cost may seem high at first, but I get one on one time with my vet. I don't feel rushed in the room and my pet is getting excellent... More

As the old expression goes, you get what you pay for! The cost may seem high at first, but I get one on one time with my vet. I don't feel rushed in the room and my pet is getting excellent treatment and the diagnosis has been correct each time I have visited. The people are friendly and always show an overt interest in my pets. PROS: Excellent care for your pets CONS:
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I found this vet to be very good but EXTREMELY overpriced! The hospital is nice and the doctors seem knowledgeable but only if you can afford it. If you cannot they are not interested in working... More

I found this vet to be very good but EXTREMELY overpriced! The hospital is nice and the doctors seem knowledgeable but only if you can afford it. If you cannot they are not interested in working with you but they will give you the number of a reasonably priced vet which to me is an admission of severe price gouging.
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