Have used this place weekly for 2 years now (camp and grooming) and while the overall experience was good, their late policy put an end to my dog going there. I was late once in 2 years due to a... More

Have used this place weekly for 2 years now (camp and grooming) and while the overall experience was good, their late policy put an end to my dog going there. I was late once in 2 years due to a traffic accident and the staff wouldn't wait an extra 10 minutes for me to pick up the dog. Even after I offered to pay a late fee for them to wait. Long time customers don't seem to be valued very much.
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I had never boarded my pets before, but they were just wonderful, answering all my questions and even taking my worried phone calls when I was on vacation. They were also accommodating to my change... More

I had never boarded my pets before, but they were just wonderful, answering all my questions and even taking my worried phone calls when I was on vacation. They were also accommodating to my change of plans and although I called them 3 times in a row, they answered me with a smile every time. I boarded both a dog and my two cats, and even got a report card afterward that detailed how they did while they were "at camp." I would recommend them to any pet owner. Cons: They do not accept pets on Sunday, only pickups
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One of my friends recently went out of town unexpectedly and needed me to drop off her precious toy poodle to be boarded. I got lost on my way here but when i called the staff patiently guided me in... More

One of my friends recently went out of town unexpectedly and needed me to drop off her precious toy poodle to be boarded. I got lost on my way here but when i called the staff patiently guided me in and didn't make me feel like an idiot. They were wonderful and had all the paperwork already set up and worked out with my friend via the phone once i arrived. They knew her pet upon site as we walked in the door and he ran over the the front counter lady as she came out to pick him up. he obviously loved the place and so did i...and it wasn't even my dog i was dropping off the first time!
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I've taken my kids, I mean dogs, to almost all the kennels in the area but once I took them to High-Stone I stayed! No need to go anywhere else now. I have 2 small dogs and a large dog and both when... More

I've taken my kids, I mean dogs, to almost all the kennels in the area but once I took them to High-Stone I stayed! No need to go anywhere else now. I have 2 small dogs and a large dog and both when I drop them off and pick them up, their tails are wagging and I can tell they are happy. And so am I! The owners are very hands-on and personable and the staff is great - they know both my dogs and me by name. I've also used their doggy day care on several occasions and it is so cool to see them on the web cam having fun. This place sometimes get booked but they are expanding and building several more boarding areas so hopefully that won't be an issue much longer. Hmmm....perhaps I shouldn't be writing about how great this place is so they don't get too booked up! Pros: This place knows how to keep your dogs (and you!) happy and safe Cons: Good news travels fast...so sometimes they get booked up
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Unannounced I was offered a tour and was surprised at how clean the facility was and how friendly the staff was. Love the outdoor kennel area. Couldn't believe how well the dogs got along in doggy... More

Unannounced I was offered a tour and was surprised at how clean the facility was and how friendly the staff was. Love the outdoor kennel area. Couldn't believe how well the dogs got along in doggy dayCare. Watched the dogs on the new webcam from my office. Even have suites with TVs. Groomer and owners even attend dog shows regularly and really know their stuff. My dogs will always stay there when they can't stay at home. Pros: Knowledgeable Staff, Good Prices, Clean Facility Cons: Sometimes fully booked for Holidays
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Great staff at High-Stone. They were very warm and friendly. My two dogs were very comfortable walking in to the place. I would highly recommend them to any of my friends. Pros: fair... More

Great staff at High-Stone. They were very warm and friendly. My two dogs were very comfortable walking in to the place. I would highly recommend them to any of my friends. Pros: fair price Cons: neighborhood
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