Hi, I sent this email to Frymire regarding sending some one out to my house without my verbal consent. I requested a quote but never told you to send someone out. Now you are sending me a bill. ... More

Hi, I sent this email to Frymire regarding sending some one out to my house without my verbal consent. I requested a quote but never told you to send someone out. Now you are sending me a bill. This is totally unacceptable and I only requested a quote and mentioned I wanted a quote only. What kind of business are you running? The internet is not a source of making 100% for sure appointments. You need verbal consent before you send someone out to a person's home. Sometimes people only want an idea of how much it will cost such as labor and cost. Get a verbal confirmation or you don't have an appointment and tell people then that if they cancel, such and such will happen if they do so without notice. Please don't send me any further mail or contact me again. This appears to be harrassment to me. Pros: None Cons: Sends a bill for invoice for a quote. But never came inside
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Large mechanical heating, Air Conditioning and Plumbing service all of North Texas. Selling multiple brands of residential and commercail projects. Trucks are dispatched 7 days a week..

Large mechanical heating, Air Conditioning and Plumbing service all of North Texas. Selling multiple brands of residential and commercail projects. Trucks are dispatched 7 days a week..
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lier, stayed in my home for 2 min, but reported 40 min working in my home with charge $101. Never use this service again. Pros: lier Cons: lier

lier, stayed in my home for 2 min, but reported 40 min working in my home with charge $101. Never use this service again. Pros: lier Cons: lier
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Frymire was the vendor my builder (Drees) used for the initial installation. As such, when I was seeing much higher bills then my neighbors on my electric bill, I contacted them to come out.... More

Frymire was the vendor my builder (Drees) used for the initial installation. As such, when I was seeing much higher bills then my neighbors on my electric bill, I contacted them to come out. They came out a few times, checked freon levels, etc and said there were no problems. Noticing that the upstairs unit ran ALL the time (we keep temps at 80 during day, and 77/78 at night!), I had them come out again about 1.5 years ago. They found that the condensor coil in the attic unit was only partially cooling (blockage). They replaced the part under warranty ($1500 or so I believe would have been the cost out of warranty). Last summer was the first I got to see if it fixed our problems, but alas it did not. I contacted them twice again toward the end of summer, early fall, and they agreed to send out a tech again. He said same thing, levels were fine, no leaks in the attic, etc. Only adjustment he recommended was removing the higher quality air filters I was using and using the cheap ones that flow more air. He also recommended bending the prongs on the various ducts around the house to redirect the air more into the rooms. We made those changes and still no improvements. I have since tried contacting Frymire both via their website and via phone (left messages for service managers, etc), and in 6+ attempts to contact them over the past 6 months, I have had NO ONE contact me. I have since had 2 other companies come out, and both said that the units that were installed were way UNDER capacity for the house. I'm now looking at very expensive bill to replace at least one complete unit (the upstairs unit, which seems to run ALL the time), although they recommend replacing both units. This is on a ~3600 sqft house that is barely just over 5 years old! Pros: Builder installer Cons: Inappropriate system installation, poor customer follow up, poor evaluation of problems
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