Boardwalk VW Park Cities as been a disappointment from start to finish. There's a geneneral lack of responsiveness, particularly after the sale... Once you sign, they consider thier work done. The... More

Boardwalk VW Park Cities as been a disappointment from start to finish. There's a geneneral lack of responsiveness, particularly after the sale... Once you sign, they consider thier work done. The salespeople didn't inspire my trust, the finance department won't return my voicemails, and the service manager told me that a problem "probably wouldn't be covered" (by the factory warranty) even before he knew what the issue was. Worst of all, he had a huge smirk throughout our conversation - it was absolutely infuriating to have that experience 2 weeks after signing, before I even recieved the first bill in the mail. The service manager's smirk alone will keep me from ever buying a car at Boardwalk Park Cities Volkswagen again, but there are plenty of other reasons. Do yourself a favor and avoid these people - they don't care about thier customers and it shows.
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Classic failure on late 90s models: power windows fail. They "fixed" it: they left a broken wire in the door, and used the dealer toolkit to repair the window regulator instead of replacing... More

Classic failure on late 90s models: power windows fail. They "fixed" it: they left a broken wire in the door, and used the dealer toolkit to repair the window regulator instead of replacing it. All that for ... $300 (just bought the part for $50; genuine is $100) CROOKS !
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park cities quality is definitely something you pay for and that is definitly what you get while I found that the care wad definitely out of my range i will definitly come back when i can afford... More

park cities quality is definitely something you pay for and that is definitly what you get while I found that the care wad definitely out of my range i will definitly come back when i can afford this car as it was a delight to shop here
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This dealership is a good place to buy a Volkswagen. We bought a car there, a new Jetta. It was a good price and the people there were professional and friendly. It may be a little more expensive... More

This dealership is a good place to buy a Volkswagen. We bought a car there, a new Jetta. It was a good price and the people there were professional and friendly. It may be a little more expensive than some other bargain places, but still a good find. It also does repair. I've taken it there twice for repair to a broken bumper--they did a good job both times. It has a good selection of Volkswagens.
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