After taking my car to Service King for an estimate due to a fender bender (literally), I googled "body shops dallas" and found Glass Cars. Since I live in the neighborhood I decided to swing by... More

After taking my car to Service King for an estimate due to a fender bender (literally), I googled "body shops dallas" and found Glass Cars. Since I live in the neighborhood I decided to swing by for an estimate. They came in much lower than Service King, and I felt as if I was getting personal service from them vs. the cattle call method of Service King. I called later that day and booked an appointment for the next. The owner, Jim Hanks, got me checked in that morning, and then kept me apprised throughout the repair process. Not only did they finish the job a day early, Jim discounted the work and buffed out additional scratches in a totally different area of the car from the repair site. When I went to pick my car up, I was in and out of his shop in less than five minutes. I cannot say enough good things about this business. Now that I know they are a full-service auto repair shop, I will be returning for all future service needs and will recommend them to anyone who asks. Stop by and see Jim the next time your auto is need of service or body repair and I promise, you will be pleasantly surprised!! Pros: Convenient location, honest estimate, incredible cust serv. Cons: None
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I highly recommend them! Glass cars had excellent customer service and made everything hassle free. Jim, the owner, always kept me updated on the progress of my car. They did a great job and for a... More

I highly recommend them! Glass cars had excellent customer service and made everything hassle free. Jim, the owner, always kept me updated on the progress of my car. They did a great job and for a great price too. Being family owned really gives it that personal touch. I will definitely go back to Glass Cars when/if my car needs any more work! Pros: service, price, quality of work
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Highly recommend this place. - Honest - High quality work - Great prices (their quote was $1000 less than Service King) Pros: Honest, Quality Work, Low Prices Cons: None

Highly recommend this place. - Honest - High quality work - Great prices (their quote was $1000 less than Service King) Pros: Honest, Quality Work, Low Prices Cons: None
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I have been a customer at Glass Cars for 20 to 25 years. They have done body work and maintenance service for my cars as well as the cars for my family. We have always been pleased with the work... More

I have been a customer at Glass Cars for 20 to 25 years. They have done body work and maintenance service for my cars as well as the cars for my family. We have always been pleased with the work and consider the pricing to be fair. It's a good company. WS Pros: Prompt attention and fair pricing.
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We have been using Glass Cars for both mechanical repairs and body work for the past 14 or 15 years. We have had Fords, Jeeps, VWs and Audis during this time, and Jim has always stood behind his... More

We have been using Glass Cars for both mechanical repairs and body work for the past 14 or 15 years. We have had Fords, Jeeps, VWs and Audis during this time, and Jim has always stood behind his work, provided great customer service and solid repairs at a fair price. I highly recommend Glass Cars for your auto's mechanical and body work needs. Pros: Great Service and Workmanship
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Glass Cars fix my clutch for me after a valet parker burned it out. The owner Jim was incredibly helpful in both getting my truck fixed and handling someone else's insurance company. He also fixed... More

Glass Cars fix my clutch for me after a valet parker burned it out. The owner Jim was incredibly helpful in both getting my truck fixed and handling someone else's insurance company. He also fixed it for less than originally quoted, which was already was less than the dealership. He was also very helpful even after the repair was done. The repair work was excellent. I highly reccomend them. Pros: Excellent mechanical work, convenient location, and excellent service Cons: They are very busy with so it took them a day or two to get to my repair, but excellent and fast once they got to it
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Convenient and accessible to downtown Dallas. Glass Cars repairs body and mechnical. Positive recommendations and immediate reasonable estimates and good customer service. Secured parking... More

Convenient and accessible to downtown Dallas. Glass Cars repairs body and mechnical. Positive recommendations and immediate reasonable estimates and good customer service. Secured parking Pros: convenient to work
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This was the first time I've taken a car in for body work. I was confused and a little nervous about all this. I have to say that I really appreciated the friendly, honest and clear reponse I... More

This was the first time I've taken a car in for body work. I was confused and a little nervous about all this. I have to say that I really appreciated the friendly, honest and clear reponse I recieved from Jim Hanks, the owner of Glass Cars, and his staff. The were great in answering my questions and taking care of my needs. They did a great job on my car and the price for their work was excellent! This is a business I would truly recommend! M. McGill Pros: The work was all great! Cons: None
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My father and I had auto supply stores and repair shops when I was young. I learned almost everything you can about cars. But, like mowing the lawn, I refuse to do it any more. I think I know how to... More

My father and I had auto supply stores and repair shops when I was young. I learned almost everything you can about cars. But, like mowing the lawn, I refuse to do it any more. I think I know how to evaluate a mechanic. He's never done work that didn't need to be done. His prices are less that half of the dealer and he does better work than the dealer. I have a Jetta and he's made it purr. I also have an Isuzu Rodeo. The engine got too hot and it looked like I needed a water pump. He put a new radiator cap on it and charged me about $40 for fixing the radiator and diagnosing the car. He put a head gasket on my Antique Ford and fixed numerous other issues and charged me $150. Today, I asked him to fix motor mounts on my four cylinder economy car. He called back and said they were sagging but they wouldn't hurt anything. I asked how much he would charge to fix it. He replied, "why don't you wait until the spring and see how it does this winter." Who does this sort of thing, has a clean shop and mechanics who have been with him 20 years? His name is Jim Hanks. What a find!
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My life is easier since we found Glass Cars 7 years ago! I never have to worry or even think about auto repair. For our 4 cars--different models, makes, years,conditions--we know that Jim Hanks... More

My life is easier since we found Glass Cars 7 years ago! I never have to worry or even think about auto repair. For our 4 cars--different models, makes, years,conditions--we know that Jim Hanks will recommend, and do, only what is necessary and prudent. Repairs have been great, and body work looks like new. He always calls with any estimates, changes or updates. No pressure to be first in line at the dealership on Monday morning; I know that my car will be next in line whenever I take it in, and the work will be finished as soon as possible. The staff are friendly, Jim is great and there is even a monthly newsletter with coupons and advice. Pros: expertise, honesty, fair price
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