Went to small claims court and won my judgement. They FTA'd. Tried to call the Corona store but the ph# is disconnected. Comments indicate the Temecula store is also closed ........anyone know... More

Went to small claims court and won my judgement. They FTA'd. Tried to call the Corona store but the ph# is disconnected. Comments indicate the Temecula store is also closed ........anyone know where they've gone?? Please help so I can get my money. Thanks in advance.
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I cannot describe the poor experiences I've had with Michael and his sister at Room 107. I've dealt with both stores in Corona and Temecula. Michael's sister was so rude to me the last time I went... More

I cannot describe the poor experiences I've had with Michael and his sister at Room 107. I've dealt with both stores in Corona and Temecula. Michael's sister was so rude to me the last time I went to inquire about an impending order I vowed to never give them another penny. I've ordered several things from them..... a couch that was supposed to be blue, but turned out green, a table that was scratched and dented, upholstered pillows and dining chairs that were covered in a fabric I never ordered or approved, and pillows that were ordered and never materialized. No one returns phone calls and the "right" person never seems to be around when you need them. The last dealing we had with Room 107 was with their delivery men. They decided to bring us our furniture while we weren't even home. They called us and said "We're at your house and we have your furniture". Who runs a business like that? I'll go to Paige Designs in Murrieta, the Pottery Barn outlet in Lake Elsinore, or Bungalow in Corona from now on to buy my furniture. I'll never shop Room 107 EVER again and I'd never refer anyone there because of their poor customer service and quality.
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I purchased a couch and loveseat from Room 107 and I thoroughly regret it. The couch and loveseat have slipcovers that were soiled upon delivery. Ben said he would have them cleaned, but after... More

I purchased a couch and loveseat from Room 107 and I thoroughly regret it. The couch and loveseat have slipcovers that were soiled upon delivery. Ben said he would have them cleaned, but after several phone calls he said they would have to be remade. After several weeks and complaints I received the slipcovers. What I did not know is that the supposed "preshrunk " fabric was not only not preshrunk but that after only a year would also come apart at the seams. I can understand now why the Temecula store closed and can only hope the same for the Corona store.
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CHRISTIE AT ROOM 107 IS A THIEF AND A BIG FAT LIER!!! Christie and her brother Ben should be ashamed of themselves! I ordered a chandelier and gave them a deposit - AND THEY DID NOT DELIVER THEIR... More

CHRISTIE AT ROOM 107 IS A THIEF AND A BIG FAT LIER!!! Christie and her brother Ben should be ashamed of themselves! I ordered a chandelier and gave them a deposit - AND THEY DID NOT DELIVER THEIR PART OF THE BARGAIN! What's even more disgusting is they didn't even have the guts to return my phone calls. I should have known better. First of all, NEVER give a deposit with a check with any furniture retailer (lesson learned). and MOST IMPORTANT... if you sense the owner, including family members who work at the establishment (example Christie) have no class (because she dresses like a PIG and looks like one) go with your gut instinct because nobody who works hard for their money should be ripped off. What's even more disgusting is Christie tried to get me to put another $500 down payment on a bed when her and her brother had plans on closing the Temecula store within days. These pigs don't even answer their phones anymore and they have a store in Corona that's never open. THESE PEOPLE ARE SHAMELESS PIGS!
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Although I've seen many negative comments reguarding Room 107, I am happy to say that my experience and many of my friends experiences have been nothing less than satisfactory. No, the phone calls... More

Although I've seen many negative comments reguarding Room 107, I am happy to say that my experience and many of my friends experiences have been nothing less than satisfactory. No, the phone calls don't come as often as I would have liked however, I order my furniture before I vacation (many times) and have it ready when I return. I've delt with these people for five years now and have referred many people in my area and out of state as well. All has turned out just fine. I highly recommend that you sign off on dimentions, color selections and any pictures you provide to ensure the product you expect is the product you recieve.
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I went to the Temecula store. I ordered a custom dining table. I cancelled it the same day. They said they would refund my money. They then vacated the Temecula store, three weeks later. I... More

I went to the Temecula store. I ordered a custom dining table. I cancelled it the same day. They said they would refund my money. They then vacated the Temecula store, three weeks later. I called my bank and reported fraud. They stole my money and left in the night from the Temecula location. I asked why they were saleing all the furniture in the Temecula store. They said they were getting new product in....they lied they were leaving this location and just stole my money. I reported them to my bank as frauds
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I agree that these people are a nightmare to deal with. Alot of promises to get your deposit and then waiting months only for them to forget what you ordered. Then they send a delivery when you... More

I agree that these people are a nightmare to deal with. Alot of promises to get your deposit and then waiting months only for them to forget what you ordered. Then they send a delivery when you said you would pick it up so then can involve another party for the payment. No customer service..and inferior products
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I have to agree with the previous review. Furniture promised in a few weeks takes many months. When you finally get your order you are so glad to finally get closure with these idiots ( Michael,... More

I have to agree with the previous review. Furniture promised in a few weeks takes many months. When you finally get your order you are so glad to finally get closure with these idiots ( Michael, Ben) that you take what they give you. In our case nothing came as ordered. When you first sit down and design your custom piece they make all kinds of promises. They just want to charge your credit card. They will fight and argue with you for hours. They try to convince you that you ordered the crap that they delivered. What a Nightmare Store!
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I agree with the previous comment. This business IS a nightmare. I ordered a sofa and ottoman BEFORE Christmas and gave them a deposit. I cancelled my order in January due to poor customer... More

I agree with the previous comment. This business IS a nightmare. I ordered a sofa and ottoman BEFORE Christmas and gave them a deposit. I cancelled my order in January due to poor customer service and I told them. I requested a refund and have not been reimbursed. In spite of numerous phone calls to MICHAEL, he quite clearly becomes annoyed, promises to call back but does NOT follow through. This is NOT good customer service and clearly, they are not interested in providing it. Therefore, it appears that legal action is my only choice as well as a report to the Better Buisness Bureau. Wish I would have read these comments before I gave them my deposit. I'm just glad I didn't go through with the order and would have been stuck with inferior furniture and a larger bill. I wouldn't doubt it if they close up shop and reopen under another name, if it true that they have an "F" with the Better Business Bureau.
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We purchased quite a bit of furniture from Room 107. The items we received were of poor quality and they were not made as ordered. Delivery was to take 4-6 weeks and it took almost 3 months! ... More

We purchased quite a bit of furniture from Room 107. The items we received were of poor quality and they were not made as ordered. Delivery was to take 4-6 weeks and it took almost 3 months! They charged our credit card without our approval and we have paid for furniture that we have never received. They promise to call back and never do. They are not interested in making the customer happy. They have an F rating with the Better Business Bureau! Avoid this business! They promise a lot but don't deliver.
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