I have gone to this salon about 4 times to get micro braids in my hair. Each time my braids have looked absolutely gorgeous, but it is definitely an interesting experience.
The ladies do not speak to you the entire time you are there. They speak in their native tongue to each other and make you feel uncomfortable. Imagine sitting in someone's chair for 5-6 hours and they not saying one word to you.
They pull your head in about 3 different directions, because, 2-3 ladies are working on your head at one time
They get upset if you want to take a break to use the restroom. This was a big deal for me considering that I was 9 months pregnant the last time I went.
They do offer free shampoos and braid removal, but they have restricted hours for these services. Monday to Thursday, from 11-6 pm. This is not good for those who work business hours.
The last time that I went to get my braids removed, they cut some of my own hair and I had to get about 4 inches of hair cut by my regular stylist to even it up. I was not happy about this at all.
I will say that the manager did call me and offer me a $50 gift certificate on a future service. I have to think long and hard about whether I will ever return to use it or not.