20 Reviews
5 star
(2)
4 star
(1)
3 star
(1)
2 star
(2)
1 star
(14)
Average Review:
Search within reviews:
Search within reviews
The most helpful favorable review The most helpful critical review
Dan G.
03/2011
0
1
WOWWAY Cable is a scam company!
Dan G.
I work for the state of Ohio and run my own business. Just in case you think state employess have gravy jobs... WRONG! That is why I have my own... More >

8 of 11 people found this review helpful
VS
Scott D.
10/2011
0
1
STAY AWAY!!
Scott D.
DO NOT waste your time with WOW. I have never been treated as poorly by ANY other company offering any type of service in my life. Even a BBB... More >

5 of 7 people found this review helpful
write review

Reviews
TrustScore® High

< Previous 1 2 Next >
Guest
WOW is Whoa
  Guest 9 months ago
Extremely poor service. Spent two weeks waiting for a tech to fix my internet but they just can't make it happen. I called again and they said the tech closed my ticket. The problem is, he never... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
Guest
Awful ISP
  Guest 10 months ago
This has got to be the worst ISP I've ever had. They throttle a 15mbps connection down to 2mbps. You will not find any source anywhere that you can download from with a speed higher than 2mbps,... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
Guest
1 of 1 people found this helpful:
greatgrandma
  Guest 10 months ago
I love WOW ! Everyone is so nice, when you call cutomer service, since they are in the United States, everyone speaks english. Once squirrels chewed thru the cable line, came right out and replaced... More >
Was this review helpful to you? ( +1) | ( 0) | Permalink | Reply | Report abuse
Guest
1 of 1 people found this helpful:
Stay Away. Don't get lured in for cheaper price!
  Guest 12 months ago
Recently I "tried" to change my internet. Right after installation of this new company, I was offered a deal from my previous one of biggest internet company and it was cheaper. So I decided to keep... More >
Was this review helpful to you? ( +1) | ( 0) | Permalink | Reply | Report abuse
Guest
Service gets worse every month
  Guest 12 months ago
I can't watch half my channels because of little random boxes that appear on half the channels. The screen freezes & the sound cuts out. My internet is off more than on, yet when I call them, they... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
Guest
The interface on WOW is just bad. Hard to schedule recordings. When attempting to watch a recording many times had to shut down system and reboot. Wife stopped watching TV could not figure it out..... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
Guest
The wait times for someone to talk to on the phone with WOW is outrageous! I waited more than 30 minutes for two days in a row and never did get to talk to someone. They are running a business... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
Guest
1 of 1 people found this helpful:
Problems with Wow
  Guest
I have been unable to speak to anyone from Wow about my cable tv problems for the last 3 weeks. Wow’s website and customer service outgoing call message state that they have been having phone... More >
Was this review helpful to you? ( +1) | ( 0) | Permalink | Reply | Report abuse
Guest
1 of 1 people found this helpful:
WOW is the PITS!
  Guest
I've rated this company a 1-star, becuase I couldn't rate it a zero! Customer service is the worse. Try to cancel your services--good luck. You wait, and wait, and wait. They are hoping that you... More >
Was this review helpful to you? ( +1) | ( 0) | Permalink | Reply | Report abuse
Guest
This company has gone from an adequate ISP to a "run away as fast as you can" kind of scenario. Over the last year, they have become fraught with internet and video quality issues. These things... More >
Was this review helpful to you? ( 0) | ( 0) | Permalink | Reply | Report abuse
< Previous 1 2 Next >
business image

Wide Open West WOW Cable

1.85.00.0 based on 20 reviews
TrustScore® High


Columbus, Ohio 43085
614

Owners: Incorrect info? Update and Lock your listing here

Best Deals and Recommendations