Everyone at that office is so rude. Dr May and Bonnie (his wife) are very unprofessional. Some other older lady in front, I think her name is Leslie is very nosy and unprofessional. Why go to an... More

Everyone at that office is so rude. Dr May and Bonnie (his wife) are very unprofessional. Some other older lady in front, I think her name is Leslie is very nosy and unprofessional. Why go to an office where the owner talks bad about his staff? Very long waits to see the Dr. If you arrive 2 hours later than your appointment; you will be on time with your appointment. A nurse advised me I was getting a saline injection, is that normal? Being under worker's comp, I don't know if they charged for a regular injection or not. What a waste. They should do an investigation in that office.
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My favorite doctor in the whole wide world no longer works at Grandview Family Practice. The office said he moved to Cleveland and I looked it up and confirmed that he now practices in Westlake,... More

My favorite doctor in the whole wide world no longer works at Grandview Family Practice. The office said he moved to Cleveland and I looked it up and confirmed that he now practices in Westlake, Ohio. (a suburb of Cleveland). I say good for him. He was the best thing at that place and I can say 100% that the place he practices at now is darn darn darn lucky to have him. Now I just wish they could find another doc as detailed, friendly, smart, compassionate and down right humble of a physician like Dr. Brant Holtzmeier to replace him.
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It doesn't matter what time your appointment is plan on being there at least two to three hours. I have never in my life seen a place so off schedule. Its like standing room only every time I have... More

It doesn't matter what time your appointment is plan on being there at least two to three hours. I have never in my life seen a place so off schedule. Its like standing room only every time I have went, I finally changed doctors and I am so happy now, I can't believe I took it as long as I did, AVOID THIS PLACE!!!!
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If you need a great doctor to help you with your bogus workers comp claim, this is the place!

If you need a great doctor to help you with your bogus workers comp claim, this is the place!
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If there was ever one reason to become a patient of Grandview Family Practice it would be to be treated by Dr. Holtzmeier. Everything else that's not so great aside (the office atmosphere, staff... More

If there was ever one reason to become a patient of Grandview Family Practice it would be to be treated by Dr. Holtzmeier. Everything else that's not so great aside (the office atmosphere, staff and location) I feel like this doctor treats all of his patients special. He really cares and listens to my concerns treats me and my family well. We all feel incredibly lucky to have him as our family doctor. Now if they could just do something about the long waits to get to see him. (sigh!)
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My Dad has been going to that lost cause of a place for years against my many request to change Doctors. They can never remember who he is , but they sure remember to ask for his copay .The lobby is... More

My Dad has been going to that lost cause of a place for years against my many request to change Doctors. They can never remember who he is , but they sure remember to ask for his copay .The lobby is the least of my concerns they lost his whole chart once , years of information gone .I think they are there for the money and not the patients
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Its been awhile since I have been to this office but I do remember them typically being very busy and the lobby typically being very full and somewhat discombobulated and even some of the staff not... More

Its been awhile since I have been to this office but I do remember them typically being very busy and the lobby typically being very full and somewhat discombobulated and even some of the staff not being the friendliest but also being very busy. Customer service is very important and I wish that this office would work on that aspect. But I also believe that the three reviews before me are based on very materialistic and overly judemental viewpoints. All of them said that the treatment and the doctor (in particular Dr. Holtzmeier - who is the physician that I choose to see when needed) was good. So what's more important to you? The appearance of the lobby and the personality of the high school educated clerk at the front desk or your health? If they were the only clinic in town that had a cure for cancer or AIDS and you needed those services, would you not go there because the lobby SEEMED dirty? Grandview Family Practice in is a relatively old and very centralized location and perhaps they've outgorwn that space. Regardless, there's only so much they can do about their appearance and the locals. If you're a Grandview dweller and going there expecting cheese and wine at the door...well...why are you even going to the doctor? Maybe you should go to the holistic chakra healer a little closer to home. Ever stay in a $250 a night hotel in downtown Chicago? I've stayed in nicer places in the outskirts of Kansas for 65 bucks...I'm trying to teach my child not to judge a book by its cover...and sometimes not even by the first few pages.
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The staff was ignorant and could not confirm my appointment. I am serious I called to confirm and the woman on the phone said quote"We do not have that information,,we do not have computers" The... More

The staff was ignorant and could not confirm my appointment. I am serious I called to confirm and the woman on the phone said quote"We do not have that information,,we do not have computers" The lobby is dirty, the staff was so rude and immature,,one staffer said there was a high turnover rate,,you could tell she was unhappy there. I will say this that Dr, Holtzmeier was a good man only saw him once,,could not return due to horrible staff. Even Dr. May and his wife Bonnie May (office manager) were unprofessional as well. Never go!
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I visited this clinic several times when I picked a primary care physician's name out of a book. Big mistake. Crowded, dirty waiting room and a long wait to boot. I can't complain about the... More

I visited this clinic several times when I picked a primary care physician's name out of a book. Big mistake. Crowded, dirty waiting room and a long wait to boot. I can't complain about the service. I saw Dr. Holtzmeier (sp?) and I received perfectly good treatment for my common routine issue. I wouldn't recommend it for a regular doctor's office, however, if you can avoid it.
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In need of a quick check-up for my tendinitis, I decided to just visit the doctor's office closest to my house. As soon as I walked in I realized that the place was more like a free clinic than a... More

In need of a quick check-up for my tendinitis, I decided to just visit the doctor's office closest to my house. As soon as I walked in I realized that the place was more like a free clinic than a private medical practice. The waiting room was dirty, and so packed that had to stand until my name was called. Once inside the offices it was still crowded -- there was even a line to get blood drawn. Kinda weird. Meanwhile, the doctors scurried hurriedly from room to room. Still, the medical treatment I received was really very good, and I was happy with the follow-up. My doctor (Steven Altic) even once called the pharmacy when they gave me a hard time over a prescription! All and all, fine medical treatment in a terrible atmosphere. Only go here if you have few other choices or don't mind crowds and waits.
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