I am currently working a deal with Tony Clark and Robert Merrill on my new car. I got bad news about my current car (which was written off as a total loss) and was out looking for a new one when I... More

I am currently working a deal with Tony Clark and Robert Merrill on my new car. I got bad news about my current car (which was written off as a total loss) and was out looking for a new one when I came across a link to their site for new Pontiacs. I was originally looking for a Chevrolet and had dealt with 4 other dealerships trying to find "my car", but newer and it was chaotic. I told Tony that I was interested in a G6, but the color of the car available and the price was not working for me and then I told him what I was really looking for and he went to Robert and found "my car" and they were willing to wheel and deal. They worked the whole process and I feel that I will be satisfied with the end result. I would highly recommend that anyone who is in the market for a new or even a used vehicle visit these gentlemen at Mike Shaw in Motor City! :-)
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Extremely nice and professional salespeople. I went in there looking for a light duty truck and after talking to the extremely knowledgeable salespeople I relized that the truck I was looking for... More

Extremely nice and professional salespeople. I went in there looking for a light duty truck and after talking to the extremely knowledgeable salespeople I relized that the truck I was looking for was not enough pulling power for what I needed. So I went with a Duramax Diesel and it is great. Thanks sooooo much a ++++++++++++++++++++++ service. I WILL BE BACK TO BUY ANOTHER. Pros: everything was great Cons: nothing
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seeing acouple of cars on the internet which were at Mike Shaw I called to get some information, I spoke to a salesperson who insisted on my phone number and I told him I would rather not give it... More

seeing acouple of cars on the internet which were at Mike Shaw I called to get some information, I spoke to a salesperson who insisted on my phone number and I told him I would rather not give it out so he copped an attitude. I told him that I would call back in 10 mins tso he could get the information I needed and it was like I was bothering him. So when I called back he gave ma a price and I said it seemed alittle high he came back with ok bye. Now they had another car I was interested in but I could not get the time to ask because he shut me down so quickly. I am very able to buy anything I want as cars go and I will but not from Mike Shaw. By the way the rude person was a man named Robbie Williams Pros: having more than one of the cars I was looking for Cons: speaking to Robbie Williams on the phone making not want ot do business with Mike Shaw
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Great folks before and during the sale. Had issue with original wheels that came on new truck. After several weeks of back and forth, they finally put new, same style wheels back on. Now, three... More

Great folks before and during the sale. Had issue with original wheels that came on new truck. After several weeks of back and forth, they finally put new, same style wheels back on. Now, three months later, the original problem is back. The service managerJason, won't even return my calls Pros: Variety of vehicles Cons: Inability to offer after sales customer service
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