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Phil Long Suzuki
Category:
Suzuki Dealers
155 N Academy Blvd
Colorado Springs,
Colorado 80909
(719) 550-3100
My husband and I were recently in the market for a used car. My husband was looking mostly for a...
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My husband and I were recently in the market for a used car. My husband was looking mostly for a Pontiac Grand Prix. We got something in the mail telling us about a huge sale going on at Phil Long Suzuki... hundreds of used cards for thousands of dollars off! We decided to go take a look.
We got there, and there were maybe 20 used cards on the lot. They had one Grand Prix which was more expensive than what we were wanting to pay, but we decided to take it for a test drive, anyway. It was a nice car, but - like I said - more than we wanted to pay, and we suspected it was priced well above book. The price they claimed to be the regular price on it was what you'd expect to pay for a brand new Grand Prix!
My husband and I are are both rather passive people. We told them we'd let them see what kind of offer they could make us. And thus began our nightmare...
We sat there for at least an hour, with them coming to us with different offers. My husband kept telling them he wanted to spend a set amount, and they kept asking what we could afford per month and giving us the price based on monthly payments - they refused to even tell us what interest rate the payments involved. They kept saying, "Let me go talk to my manager". After this happened about 5 or 6 times, the manager came over to speak with us... to explain what a "crazy" deal they were trying to give us, telling us that our trade in was virtually worthless (which it wasn't, we knew better)... and when the hubby said that he was interested in an older, cheaper car... the manager proceeded to tell us how we'd never find anyone who'd want to finance it. One more time, they said they'd see what they could do. This was when I'd had enough. I got up and asked for our keys... they had them because they were supposed to inspect our trade in... which they hadn't done - I think it was more for the purpose of making us feel more trapped there. Well I asked for the keys and told them we weren't interested and wanted to leave. Then the sales people proceeded to FOLLOW US TO OUR CAR!!! At this point I lost it. I ended up screaming at them and telling them how we weren't stupid enough to buy their lies, and then I backed up and sped away.
Later I came to find out this is the typical sort of shady behavior you can expect at Phil Long car dealers. I can honestly say I will NEVER go to one again. The experience was a total nightmare, and it honestly bothered me for days.
Coincidentally, my husband found out that the crazy deal on that Grand Prix they had was several thousand dollars above book. And we later bought an older Grand Prix from another dealer in town, which offered us a 4.25% rate on the loan. They also gave us $6000 on our "worthless" trade in.
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Phil Long Hyundai
Category:
Car Dealers
1510 Auto Mall Loop
Colorado Springs,
Colorado 80920
(719) 867-6762
My husband and I just recently bought a car from Phil Long Hyundai. After purchasing a used car...
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My husband and I just recently bought a car from Phil Long Hyundai. After purchasing a used car and being taken advantage of since we are new to the whole car buying thing. The car we got (2003 Sonata) had over $3,000 worth of hail damage and since we bought it at night never saw it!! So we ended up taking that back (after a big ordeal) and got a new 2005 Elantra. After going through all of this we wish they would had said that we qualified to get into a new car and not a used one!!
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My husband and I were in the market for a used SUV earlier this year. We didn't want to spend a...
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My husband and I were in the market for a used SUV earlier this year. We didn't want to spend a lot of money, and after looking online, we found a Jeep that looked interesting at the local Lexus dealer. We headed over to look at it.
When we got there, we informed the salesman we talked to about the vehicle we wanted to see (which was priced around $7000 - not much at a Lexus dealer). He took us outside to look for it. When we got to it, it really didn't look so hot. He told us that they hadn;t had time to clean it up yet, and that it had a few problems that needed fixed. He then proceeded to say that if we were looking for a 4 wheel drive, he had something else we might like... Immediately the little red light in my head starts going off, he's going to show us something expensive. Instead he tooks us over to show us an absolutely immaculate and LOADED Ford Explorer that was price just $1000 above what the Jeep was. The weather was bad that day, so he offered to pull it into their service department so we could take a look. We looked it over, he went with us for a test drive, we came back and thought it over... And we ended up purchasing it.
I suppose it sound fairly basic, but keep in mind... this is a Lexus dealer. This salesman is taking his time with us over an $8000 used car, when there are other customers he could have been trying to get to, that were looking at NEW cars. Also, never once did he put ANY pressure on us to purchase. He didn't try any of that monthly payment garbage or the "let me talk to my manager/finance guy" routine, like I've had happen at other dealers. He was honest, forthcoming and patient with us as we made our decision. AND he never made us feel bad, for looking for such a "cheap" deal. I've had other dealers that have done that...
To top all this off, we paid about $4000 BELOW book for this SUV! And we are so happy with it, let me tell you! It is top of the line, runs great, and has had no problems at all. I can't tell you how happy we are with our car and how happy I am with the experience we had at Lexus! I recommend them to ANYONE in the market for an automobile!
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The next time you need a car, you have to check this place out. It is located in Colorado Springs...
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The next time you need a car, you have to check this place out. It is located in Colorado Springs but it would be worth the drive. The people here are so honest and helpful. They really try to get exactly what you want and need. The financing process was really simple and we didn't feel like we were getting the run around or "taken" advantage of. What a pleasant surprise!! They also have an auto shop mechanic there too.
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Heubergermotors Inc
Category:
Automobile Dealer Services
1080 Motor City Dr
Colorado Springs,
Colorado 80906
(719) 475-1920
I took in my '95 Passat to get a simple oil change at the dealership. I bought the car used and...
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I took in my '95 Passat to get a simple oil change at the dealership. I bought the car used and had only used smaller independent mechanics before. They have a neat drive-in garage bay area where you check your car in. I decided to wait there for the car since over the phone they had said ~1 hour and when I got there they said ~ 1.5 hours.
It took them nearly 3 hours...to do an oil change. Even once the car got IN the garage it still took nearly 2 hours. And in the end, they didn't even vacuum out the floor of the inside, which I thought was standard practice.
On the bright side, they have an extremely comfy waiting area with a free drink bar. And the people are friendly. And the oil change was only a couple bucks more than the discount places, which can't service VWs because of the internal oil filter.
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I went with a friend to Mike Shaw GMC when they had a sale at the World Arena. My female friend...
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I went with a friend to Mike Shaw GMC when they had a sale at the World Arena. My female friend was treated fairly by the sales rep. She ended up buying a GMC certiified vehicle. I wonder how a vehicle qualifies as certified as we later found out that the tires were legally bald and that one of the daylight running lights was out. Also there ended up being a problem with the title and it took longer then it should have to be able to register the vehicle.
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Team Honda
Category:
Honda Dealers
1001 S Academy Blvd
Colorado Springs,
Colorado 80910
(719) 597-4500
i went to Team Honda to take a look at a few of their used Honda's (obviously). The reps were...
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i went to Team Honda to take a look at a few of their used Honda's (obviously). The reps were friendly and not pushy. I like them to not try and tell me what I want. I know what I want. While I didn't see what I wanted that day, I felt good about the experience and would go back again,
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Al Serra Chevrolet-Hummer
Category:
Automobile Dealer Services
1570 Auto Mall Loop
Colorado Springs,
Colorado 80920
(719) 867-1000
We recently moved to CO Springs from FL. With over 3,000 miles since our last oil change, I...
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We recently moved to CO Springs from FL. With over 3,000 miles since our last oil change, I needed to locate a place to have that done. A former garage owner advised me that whenever I am having work done on my car and have no recommendations from family or friends, the DEALER is your best place to go.
So, with his advice, I did exactly that.. I used the "Lube Bay" and everyone there was very friendly. They quoted me a little higher price that it would come to .. but it was actually lower than the quote.
I feel I got "perfect" service there .. and I will return for other services.
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Pikes Peak Acura
Category:
Car Dealers
907 Motor City Dr
Colorado Springs,
Colorado 80906
(719) 955-1775
Judy's book emailed me asking if I still liked Pikes Peak Acura. I do! I did notice that the...
More 2 months ago
Judy's book emailed me asking if I still liked Pikes Peak Acura. I do! I did notice that the phone number on this listing should read (719)633-1500. I take my car for service at the new facility at 655 Automotive Drive Colorado Springs, CO 80905. Service Advisor Brian Vinson has always treated me well.
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Phil Long
Category:
Automobile Dealer Services
1329 Motor City Dr
Colorado Springs,
Colorado 80906
(719) 572-2222
We have bought 5 cars at Phil Long in the last 10 years. We have used the same salesman each time...
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We have bought 5 cars at Phil Long in the last 10 years. We have used the same salesman each time and it has been an easy and pleasant experience. The service center is not quite so great, my car has been lost on their lot and warranty repairs were not done completely. A talk with the manager usually fixes this, but I should not have to go above the service tech each time I take my car in. The waiting room in service is nicely decorated but set up like a maze and hard to navigate.
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