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My husband and I were in the market for a used SUV earlier this year. We didn't want to spend a...
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My husband and I were in the market for a used SUV earlier this year. We didn't want to spend a lot of money, and after looking online, we found a Jeep that looked interesting at the local Lexus dealer. We headed over to look at it.
When we got there, we informed the salesman we talked to about the vehicle we wanted to see (which was priced around $7000 - not much at a Lexus dealer). He took us outside to look for it. When we got to it, it really didn't look so hot. He told us that they hadn;t had time to clean it up yet, and that it had a few problems that needed fixed. He then proceeded to say that if we were looking for a 4 wheel drive, he had something else we might like... Immediately the little red light in my head starts going off, he's going to show us something expensive. Instead he tooks us over to show us an absolutely immaculate and LOADED Ford Explorer that was price just $1000 above what the Jeep was. The weather was bad that day, so he offered to pull it into their service department so we could take a look. We looked it over, he went with us for a test drive, we came back and thought it over... And we ended up purchasing it.
I suppose it sound fairly basic, but keep in mind... this is a Lexus dealer. This salesman is taking his time with us over an $8000 used car, when there are other customers he could have been trying to get to, that were looking at NEW cars. Also, never once did he put ANY pressure on us to purchase. He didn't try any of that monthly payment garbage or the "let me talk to my manager/finance guy" routine, like I've had happen at other dealers. He was honest, forthcoming and patient with us as we made our decision. AND he never made us feel bad, for looking for such a "cheap" deal. I've had other dealers that have done that...
To top all this off, we paid about $4000 BELOW book for this SUV! And we are so happy with it, let me tell you! It is top of the line, runs great, and has had no problems at all. I can't tell you how happy we are with our car and how happy I am with the experience we had at Lexus! I recommend them to ANYONE in the market for an automobile!
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Pikes Peak Acura
Category:
Car Dealers
907 Motor City Dr
Colorado Springs,
Colorado 80906
(719) 955-1775
Judy's book emailed me asking if I still liked Pikes Peak Acura. I do! I did notice that the...
More 7 months ago
Judy's book emailed me asking if I still liked Pikes Peak Acura. I do! I did notice that the phone number on this listing should read (719)633-1500. I take my car for service at the new facility at 655 Automotive Drive Colorado Springs, CO 80905. Service Advisor Brian Vinson has always treated me well.
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Our used Audi purchase was made with the assistance of an honest and knowlegable sales staff (Bill...
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Our used Audi purchase was made with the assistance of an honest and knowlegable sales staff (Bill Urwin in sales and the sales manager, Sergio were wonderful to deal with). We continue to be pleasantly surprised by the vehicle, as well. I'd buy another vehicle here in a heartbeat....
Pros: courteous, knowlegable, good selection
Cons: none
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Phil Long
Category:
Ford Dealers
1329 Motor City Dr
Colorado Springs,
Colorado 80906
(719) 572-2257
Ford would be proud of the customer service oriented personnel in this dealership. The service...
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Ford would be proud of the customer service oriented personnel in this dealership. The service department at Phil Long is second to none in my eyes. After being in Michigan, Missouri, Alaska, Texas, and New York, this service department beats all I have ever encountered. If you want satisfaction, go to this dealer!
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Finding a good, reputable, service department is not an easy task! When the staff goes miles out...
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Finding a good, reputable, service department is not an easy task! When the staff goes miles out of their way to assist, what more can you ask for?! I love every single employee there and they go out of their way to make my visits pleasureable. Thanks!
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Al Serra Chevrolet-Hummer
Category:
Automobile Dealer Services
1570 Auto Mall Loop
Colorado Springs,
Colorado 80920
(719) 867-1000
We recently moved to CO Springs from FL. With over 3,000 miles since our last oil change, I...
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We recently moved to CO Springs from FL. With over 3,000 miles since our last oil change, I needed to locate a place to have that done. A former garage owner advised me that whenever I am having work done on my car and have no recommendations from family or friends, the DEALER is your best place to go.
So, with his advice, I did exactly that.. I used the "Lube Bay" and everyone there was very friendly. They quoted me a little higher price that it would come to .. but it was actually lower than the quote.
I feel I got "perfect" service there .. and I will return for other services.
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Pikes Peak Acura
Category:
Acura Dealers
907 Motor City Dr
Colorado Springs,
Colorado 80906
The Service Dept is the best! Whether you bot your car there or not, Pikes Peak Acura is the only...
More 2 years ago
The Service Dept is the best! Whether you bot your car there or not, Pikes Peak Acura is the only place I trust with my car. Buying? New or used, their salesman will get you the car you want. Want tinted windows, they'll get you that too. They really want you to be happy with your purchase, whether your buying a new $40k SUV, or an $8k Used.
Pros: Service Dept, waiting room, selection
Cons: they are car salesman...
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Service department has and excellent staff. The service has always been great and I have always...
More 1 year ago
Service department has and excellent staff. The service has always been great and I have always gotten in at my scheduled time. They wash my car after it has been serviced at no charge.I have never been overcharged for any work that has been done on my vehicle.Oliver C
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Heubergermotors Inc
Category:
Automobile Dealer Services
1080 Motor City Dr
Colorado Springs,
Colorado 80906
(719) 475-1920
I took in my '95 Passat to get a simple oil change at the dealership. I bought the car used and...
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I took in my '95 Passat to get a simple oil change at the dealership. I bought the car used and had only used smaller independent mechanics before. They have a neat drive-in garage bay area where you check your car in. I decided to wait there for the car since over the phone they had said ~1 hour and when I got there they said ~ 1.5 hours.
It took them nearly 3 hours...to do an oil change. Even once the car got IN the garage it still took nearly 2 hours. And in the end, they didn't even vacuum out the floor of the inside, which I thought was standard practice.
On the bright side, they have an extremely comfy waiting area with a free drink bar. And the people are friendly. And the oil change was only a couple bucks more than the discount places, which can't service VWs because of the internal oil filter.
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I am currently working a deal with Tony Clark and Robert Merrill on my new car. I got bad news...
More 1 year ago
I am currently working a deal with Tony Clark and Robert Merrill on my new car. I got bad news about my current car (which was written off as a total loss) and was out looking for a new one when I came across a link to their site for new Pontiacs. I was originally looking for a Chevrolet and had dealt with 4 other dealerships trying to find "my car", but newer and it was chaotic. I told Tony that I was interested in a G6, but the color of the car available and the price was not working for me and then I told him what I was really looking for and he went to Robert and found "my car" and they were willing to wheel and deal. They worked the whole process and I feel that I will be satisfied with the end result. I would highly recommend that anyone who is in the market for a new or even a used vehicle visit these gentlemen at Mike Shaw in Motor City! :-)
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