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the staff was pleasant enough on the phone, but when I got there for a "relaxing spa day" the staff was rude from the time I walked in, to the time I left. My hair cut was uneven, and my polish... More
the staff was pleasant enough on the phone, but when I got there for a "relaxing spa day" the staff was rude from the time I walked in, to the time I left. My hair cut was uneven, and my polish came chipped in two days. I will never go back or recommend anyone to ever go there. When I called back the next day, they said "you should have said something yesterday" I was too upset to even talk, and just hung up the phone.
Pros: Nothing
Cons: Everything, staff, price
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I went in for a whole day package plus a hilight and haircut! I was there for over 6 hours getting services done. I have done this other places, but I can definitely tell these ladies know what they... More
I went in for a whole day package plus a hilight and haircut! I was there for over 6 hours getting services done. I have done this other places, but I can definitely tell these ladies know what they are doing! I met the owner and she is very genuine and the entire staff love her.
I loved my services and will definitely be back. I got this as a gift and couldn't wait to use it! I am extremely busy with school and kids, but I knew that I had to make time for myself. I would never let a gift like this expire, especially at such a wonderful place! Thanks to all the girls! I had a fantastic time!!!
Pros: Friendly atmosphere and great services
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I received a warm reception but there is no ambiance, place was not real clean, or bustling. I received a facial and pedicure. I was disappointed when I was going to use the balance of a gift... More
I received a warm reception but there is no ambiance, place was not real clean, or bustling. I received a facial and pedicure. I was disappointed when I was going to use the balance of a gift certificate I had received and they did not honor it any longer. After only six months, forget it. I had even called to confirm they wouldnt hold me to the expiration date and was assured they would honor it but when I went to use it, forget it. This is WAY TOO shady for me. With the emptiness I saw in that salon, they could have used the business not turned people away. Oh yeah, why wouldnt they???? THEY ALREADY TOOK MY $85 without giving any service. They win, I lose.
Pros: easy to get appointment because no one wants to go there
Cons: stole money by not honoring a gift certificate after 6 months.
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So this was a gift to my wife, I explained that I was buying this for a birthday and my wife was currently going to school and that she would get a job shorty after the school was finished. I was... More
So this was a gift to my wife, I explained that I was buying this for a birthday and my wife was currently going to school and that she would get a job shorty after the school was finished. I was told because of her schedule that there would not be an expiration so I decided to buy a certificate so my wife could enjoy a little bit of the time that she would have off. Today my wife called to make an appointment to finish up the gift certificate which still had enough to get any service they had to offer. What a joke, the owner said that the certificate had expired mid 2008 and that they would not provide any service or refund any money. I think if you pay for a service that they should provide you with what you paid for no matter how long it's been and going against what their word is even worse, a verbal contract broken, very nice. I am retired military and call for my brothers out there in Colorado Springs to not buy All about you services, there are other places out there that will provide you with better service and honest words. Also my engineer brothers and sisters, watch your back if you decide to use the service of this company, it's not all they make it out to be. With our economic times you would think a company like this would be glad to honor what they tell you and not just take your money, my recommendation is to go somewhere else.
Pros: Great hype
Cons: will not back up their verbal contract.
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I've been to plenty of high-end salons, but I've always been afraid to get a spa treatment done. My skin isn't great, so I've caught myself in a catch 22 - too scared to get a facial and be judged,... More
I've been to plenty of high-end salons, but I've always been afraid to get a spa treatment done. My skin isn't great, so I've caught myself in a catch 22 - too scared to get a facial and be judged, but meanwhile my skin doesn't get any better! I decided to just make an appointment at a salon/spa and hope for the best.
I chose All About You by random (too scared to ask for recommendations from people as well!) and called to make an appointment for that day. The building is located in the Target shopping center, north side in the greyish buildings. Once I got inside, it was impressive. The waiting room isn't tiny and cramped like other salons. I was given a short amount of paperwork to fill out regarding my current health and skin regimen and was greeted by Amina almost right away.
When Amina and I spoke on the phone, I expressed my desire to get my first microdermabrasion. However, once I was in the room (which was totally relaxing and comfortable by the way!) and she started examining my skin, she voiced her concerns about how my skin would react to the microdermabrasion. Instead, she did a customized facial designed just for my skin that lasted an hour and a half. Like I said, I've never had any spa treatments done before, but I can only hope that all the others are as gratifying as the one I had. She finished up by giving me samples to take home of the things she used on my face with complete and thorough directions for use, a request to see me back in a week to see how everything was going and how my skin was reacting to the products, and the payment - I cannot believe how low the price was!
As far as the results, I know not to expect anything miraculous right away, but my horrible inflamed skin is already much calmer and my skin tone is more even. The staff made me feel comfortable and the overall experience was wonderful. I will definitely continue my treatment here!
Pros: Relaxing atmosphere, kind staff, trying out products for reactions before you buy, price
Cons: None
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Not only is the staff friendly, the place is beautiful. It's spacious and nobody is packed in like sardines. My fingers, toes, and brows look GREAT! Glad I found this one - I will be back.
Not only is the staff friendly, the place is beautiful. It's spacious and nobody is packed in like sardines. My fingers, toes, and brows look GREAT! Glad I found this one - I will be back.
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