Service department is deplorable. Representatives of the service department are frequently obnoxious and incompetent. They are more professional when they know sales representatives are watching... More

Service department is deplorable. Representatives of the service department are frequently obnoxious and incompetent. They are more professional when they know sales representatives are watching them, but not much. Unbelievably rude and smug.-------------------------------------------------------------------------------------------------------------- On a $200 service they missed that I had a dead battery causing me to get stuck and miss an important appointment. I suspected this was the problem and the dealership told me I would have to schedule an appointment in a few days as they were booked! Another Honda dealership found the dead battery immediately, and replaced it the same day.------------------------------------------------------------------------------------------------------------ Employees at McDonalds exhibit more common sense and professional courtesy than the service representatives at this dealership. You can count on being ignored and having to wait all day for a $34 service when you scheduled two days in advance. Pros: The lobby is clean. Cons: Everything else.
Less

I have been going to Space coast honda for over 3 years now. Everyone in my family has bought a car there. I have never had bad customer service. Pros: Everything Cons: Which sales person to... More

I have been going to Space coast honda for over 3 years now. Everyone in my family has bought a car there. I have never had bad customer service. Pros: Everything Cons: Which sales person to buy from
Less

Via email, I contacted this dealership for a part. Over next 3 days, I received numerous responses from sales team saying they're happy to help me with my new car purchase. Never heard from parts. ... More

Via email, I contacted this dealership for a part. Over next 3 days, I received numerous responses from sales team saying they're happy to help me with my new car purchase. Never heard from parts. I called parts - was treated abruptly. Their prices are well above other Honda dealers I checked. If you're going to have a website for customer service, have someone monitoring it that has a clue. Also, comparative shop other dealers. Would not buy at this dealership. Pros: They sell Hondas Cons: They don't run business very well.
Less

I just bought an 05 toyota corolla from the dealer, took delivery of it one day after it came on the lot, took it back for it's "inspection" and detail job 2 days later. One week later found MAJOR... More

I just bought an 05 toyota corolla from the dealer, took delivery of it one day after it came on the lot, took it back for it's "inspection" and detail job 2 days later. One week later found MAJOR damage to the underside of the car. Metal damaged badly coming thru back floor. I took it back to the dealer and found them to be extremely rude, treating my husband and I like common criminals, disputing the fact that we DID NOT cause this damage, nor did we put the 2 plastic zip ties under the front bumper to hold a plastic plate to the car. The general manager was very rude, aggressive, and intimidating. After trying to inquire about the inspection report we were told to get the hell out of his office and off the property. We had to walk to the back lot of the service dept. to get our car. I was also promised a second key that I am still waiting on. It seems to me that they do not inspect their used cars properly and certainly don't stand behind their promised excellent customer service. I would not recomend them to anyone! Pros: our salesman Mack Skinner was great Cons: they don't stand behind what they claim to be
Less

Plenty of coffee and tv while I waited to do my finance. I did use my own bank but was still given good advice. Thanks Doug for all the hard work getting me my deal and taking care of me and the... More

Plenty of coffee and tv while I waited to do my finance. I did use my own bank but was still given good advice. Thanks Doug for all the hard work getting me my deal and taking care of me and the kids. Pros: Fun and not to pushy Cons: Should have gone earlier so I could get out by lunch.
Less

My Wife and I had the worst experience here. Buyer Beware. A Sales Associate named " Bridget" knows nothing about the vehicles and attempted to make a side deal with us to out smart her boss and... More

My Wife and I had the worst experience here. Buyer Beware. A Sales Associate named " Bridget" knows nothing about the vehicles and attempted to make a side deal with us to out smart her boss and get cash on the side. I would not recommend this place to my worst enemy. Pros: None Cons: Leaving the dealership when we did
Less

This has got to be the worst business that I have ever dealt with. Many salespeople behave dishonestly and the finance director was extremely rude. I would not recommend this business to anyone who... More

This has got to be the worst business that I have ever dealt with. Many salespeople behave dishonestly and the finance director was extremely rude. I would not recommend this business to anyone who would like to have a fair chance.
Less

I visited this Honda dealer twice. I found them to be very dishonest and pushy the first time that I visited. I visited a second time and requested a different salesperson. This salesperson was... More

I visited this Honda dealer twice. I found them to be very dishonest and pushy the first time that I visited. I visited a second time and requested a different salesperson. This salesperson was nice, but the finance manager was one of the rudest people that I have ever encountered in my life. He insisted that I finance the car at a high interest rate. I told him that I prefered to use my credit union, which had a much lower rate. At this point, he told me to leave his office because he had "customers." I would not recommend Space Coast Honda to my worst enemy. Pros: The cars are nice. Cons: Rude people.
Less