I adopted a kitten from a local organization and a free neuter was included in the adoption fee. For the neuter to be free I had to bring my kitten to West Park. The facility is new, clean, and... More

I adopted a kitten from a local organization and a free neuter was included in the adoption fee. For the neuter to be free I had to bring my kitten to West Park. The facility is new, clean, and nice, but don't let it fool you. The staff is unorganized and unprofessional. I was on hold for over 5 mins each time I called to check on my kitten. When I brought him in for his appointment, we were not expected, and when I called to check on him, they could not locate my kitten's records. When I picked him up, he was dirty and smelled of urine. There is so much more I could say that was wrong with my visit. I would NEVER use West Park again.
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After reading some of these reviews, I am appalled! I have a 40 year history with West Park Animal Hospital. Yes, way back to the Dr. Meister days! All of my experiences have been nothing but... More

After reading some of these reviews, I am appalled! I have a 40 year history with West Park Animal Hospital. Yes, way back to the Dr. Meister days! All of my experiences have been nothing but exceptional! Recently our cat had a very large mass in his abdomen, which Dr. Adam found during a simple exam. He took x-rays to confirm his findings. He then operated on the cat the next morning, never once giving us any false hope. Gee, the cat is doing fine today, Dr. Adam is our hero! He saved our cat from an almost certain death. Kudos to all of the staff and doctors there. We have always been treated with the utmost respect. When something goes wrong with YOUR pet, it is not the doctors fault, as with any medical treatment, or lack there of. Sorry if some of you people blame the doctors and staff for your own issues. Pets are an enormous financial, emotional and physical responsibility.
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I used to bring my dog here when we lived closer - I loved the people working there. They're all animal lovers and truly enjoy what they're doing. They keep it well maintained and clean, and... More

I used to bring my dog here when we lived closer - I loved the people working there. They're all animal lovers and truly enjoy what they're doing. They keep it well maintained and clean, and their prices are outstanding compared to their competition. Everyone is so friendly and take so much care in everything they do, whether it's something little like clipping nails, or administering a shot!
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We take our dog to another vet but I've often thought about transferring here. Our daughter takes her dog her and it's wonderful! The vet is great and their prices very competitive, and it's always... More

We take our dog to another vet but I've often thought about transferring here. Our daughter takes her dog her and it's wonderful! The vet is great and their prices very competitive, and it's always clean. The staff is friendly and always willing to help you with any questions that you have.
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My dog is a patient here and we also use them as our boarding facility. The facility is amazing and it is always clean and well kept. The staff are friendly and helpful. I've never had a problem... More

My dog is a patient here and we also use them as our boarding facility. The facility is amazing and it is always clean and well kept. The staff are friendly and helpful. I've never had a problem with Sunny after she's been boarded there. Always clean and they even wash her linens that I left with her prior to me picking her up! I can't say enough good things about them. Highly recommended. PROS: affordable, friendly, clean CONS: busy at times
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Very nice people and place but when I got my bill for having my dog neutered it was much higher than I'd been quoted because there were all kinds of added fees for things I'd think would be included... More

Very nice people and place but when I got my bill for having my dog neutered it was much higher than I'd been quoted because there were all kinds of added fees for things I'd think would be included in the spaying price I was quoted initially. It was over $400. I don't like the nickel and diming. I'm sorry I went there, which I did because they had laser surgery and my vet didn't. It was nice that when I called late at night because the dog's stitches were itching there was someone to talk to. I'll go there for emergencies but not as regular vet.
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This hospital is clean, new, and well maintained. The Doctors are always friendly and have taken especially good care of my cat and dog. Like anything else, when it comes to health care for your pet... More

This hospital is clean, new, and well maintained. The Doctors are always friendly and have taken especially good care of my cat and dog. Like anything else, when it comes to health care for your pet you generally get what you pay for. Prices are going to be slightly higher at places with well qualified staff and better equipment.
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I am currently working with the staff with my dog how is going to have her ACL surgery there and the staff has been outstanding with all my ?'s and all my crying over the phone when she hurt herself... More

I am currently working with the staff with my dog how is going to have her ACL surgery there and the staff has been outstanding with all my ?'s and all my crying over the phone when she hurt herself and me find out what is about to happen with her. !! They give not only the animal support but the owners too !!
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would I go to this hospital - not even for a dire emergency!! I took my cat here and the vet said she needed to do lab tests to see what was wrong (no quote given) of course I said ok, AFTER she... More

would I go to this hospital - not even for a dire emergency!! I took my cat here and the vet said she needed to do lab tests to see what was wrong (no quote given) of course I said ok, AFTER she told me that the cat was going through renal failure and the exorbitant amount of $$ it would cost for the treatment. I talked to my husband and we decided against it. ONLY THEN did she tell me that the treatment probably wouldn't work anyway. They brought me the itemized bill and I questioned them about a VERY high charge for an IV....they then told me that if they wouldn't have given him an IV he would not have lived through the blood test. Why do tests if the animal can not even live through them? THEN they charged me to put him down (thought he was 1/2 dead anyway?) $350 later...one dead cat. Once I got over my anger they sent me a sympathy card which only reminded me of their incompetence.
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A co worker recommended this place. Staff was very unwelcoming and rude.the waiting area is cold and uninviting. they acted like I was bothering them when I asked for paper work to fill out. I don't... More

A co worker recommended this place. Staff was very unwelcoming and rude.the waiting area is cold and uninviting. they acted like I was bothering them when I asked for paper work to fill out. I don't know what the people do at the front desk really do other then chat to one another? when we were finally called back we were put in a over heated exam room which again was very uninviting. at this point no one has even talked to me or my dog! or even offered a gentle pat.some women came in the room plopped down a piece of paper and pen and said fill this out never looked at me or my dog even once! and walked out. the vet came in and stood against the wall never even tried to say hello to my dog until she backed away from him as if she didn't trust him. only then did he extend his hand which only made her back away even more. I told him we were there because she had a pimple near her eye that was getting bigger. he offered no real diagnoses and never even got close enough to look at. he di
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