1 of 1 people found this helpful:
“Look elsewhere! Do not take your pets here!”   Guest 4 months ago

I took my cat here on super bowl sunday because they were the only place open. He had a urinary tract problem and was all blocked up and howling in pain. They informed me that he needed a catheter... More >

I took my cat here on super bowl sunday because they were the only place open. He had a urinary tract problem and was all blocked up and howling in pain. They informed me that he needed a catheter to unblock his bladder and would have to be monitored to make sure he could go on his own before he could come home. I came to visit him on the second day of hospitalization and I barely recognized my own cat. He looked miserable, exhausted and doped up to his eyeballs. His cage had a warning of "will bolt" on the nametag meaning he will run away. He never enjoyed strangers or the vet in general, but I wonder what kind of trauma they put him through to get his catheter in. They later informed me that his breathing was off and he could have heart disease. This cat had no medical problems besides the bladder issue prior to this, mind you. I have no doubt in my mind that the poor treatment/and or manhandling of him by Grady's staff is responsible for his heart condition. I took him home to get him out of there that night and they gave me an assortment of pills that I was supposed to jam down his throat starting the next morning. Does this sound like the kind of treatment you want to give an animal who has been through a traumatic experience and has a heart condition? All this to the tune of over $1000 out the door. My regular vet informed me he now has fluid on his lunges and may not fully recover. It's now a waiting game to see what happens, but if nothing else Grady has lost a customer for good. Please do not take your beloved pets to these hacks.
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3 of 6 people found this helpful:
“worst experience i have ever had”   Guest 12 months ago

I think this is the worst place ever and I will never bring another pet of mine here More >

I think this is the worst place ever and I will never bring another pet of mine here
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2 of 3 people found this helpful:
“Very caring animal hospital”   Sandy L.

I found this hospital to be very caring and helpful. Our dog, Trigger has been having seizures (cluster seizures) and they have helped us get it under control. We have been very nervous and... More >

I found this hospital to be very caring and helpful. Our dog, Trigger has been having seizures (cluster seizures) and they have helped us get it under control. We have been very nervous and concerned about his issues. They talked us thru situations and have taken very good care of him. I'm so glad we can bring him there during an emergency, especially having multiple seizures. We made them Trigger's primary vet. Sandy, Fairfield, Ohio
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4 of 9 people found this helpful:
“Never Go Here”   Shannon B.

We took our dog here on the weekend because our vet was closed. We knew she was dying and wanted to have her put down. First they tried to take her blood pressure. It was so weak, they couldn't even... More >

We took our dog here on the weekend because our vet was closed. We knew she was dying and wanted to have her put down. First they tried to take her blood pressure. It was so weak, they couldn't even find it. Then they insisted on having three x rays of her heart to "make sure". then they charged for having her put sown and to be returned to us. This place is a joke. They take advantage of people in their time of need and then use the excuse that they are doing you a service when your vet cannot. They also didn't even have our dog's name spelled right on the death certificate. I will never use this place again and will make sure everyone I know, hears my story of the robbery that occured.
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4 of 8 people found this helpful:
“Stupid Place”   Guest

I took my dog here because he was bleeding from his nose and mouth and my normal vet could not get the blood work back fast enough. He recommended me here for faster service. My dog was diagnosed... More >

I took my dog here because he was bleeding from his nose and mouth and my normal vet could not get the blood work back fast enough. He recommended me here for faster service. My dog was diagnosed with an immune deficiency and given steriods. The next day I brought him back because of blood behind his eye his throat full of fluid. When we arrived the vet assured me, my dog was getting better and I was worrying to much. The vet started us on another medication as well. The following morning was the morning from Hell, my dog was throwing up blood and had no energy, he could not even lift himself up to come back into the house. We had to carry him in. Then he laid on my floor and could not move, we were ready to bring him back to the vet and he passed away in my arms. I will never go back to this place. The vet we saw on Tuesday made me believe my dog was getting better and he was truly getting worse. I would never trust Dr. Grady with my animals ever again.
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4 of 5 people found this helpful:
“Savannah Jane and Sophie Blue-Skye”   sandy a.

Thanks so much to Dr. Russell and her team for taking such care of the girls. They are doing very well!! I would recommend this veterinary hospital to everyone. I have experienced other places and... More >

Thanks so much to Dr. Russell and her team for taking such care of the girls. They are doing very well!! I would recommend this veterinary hospital to everyone. I have experienced other places and they don't measure up to Grady. THANKS AGAIN! Sandy Allen
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1 of 9 people found this helpful:
“Extremely Dissatisfied”   Guest

In an emergency situation we recently brought our dog to Grady Veternary Hospital as it was the weekend and our vet was closed. Our vet left an after hour recording referring us to Med Vet, located... More >

In an emergency situation we recently brought our dog to Grady Veternary Hospital as it was the weekend and our vet was closed. Our vet left an after hour recording referring us to Med Vet, located on Red Bank Rd. We didn't understand at the time why we were not referred to Grady since it is much closer in proximity to both our addresses. After our horrendous experience at Grady we now understand why. There is no other way to say... we were robbed! Because the staff at Grady felt our situation was potentially life threatening they recommended a surgery in the tune of $2600.00. If we were not able to afford it they offered us a credit card application. When it was clear we wanted to look at a less aggressive option, they agreed to keep the dog for the night in the event he should take a turn for the worse, and keep him hydrated with IV fluids. We would then transport him to our vet in the morning. Though I thought it was unusual at the time, I agreed to write a check for $500.00. They explained it was a deposit and we would then be reimbursed for any unused money when we picked up our dog in the morning When my husband returned in the morning not only was he not reimbursed... they charged him an additional $100.00 and would not release our dog until he paid! We were charged $600.00 for a 9 hour stay that included two things we agreed to 1.) an x-ray and 2.) IV fluids. They clearly took advantage of a situation under duress. SHAME ON THEM! I would strongly urge against using Grady Animal Hospital for you and your pet.
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3 of 3 people found this helpful:
“Great Animal Hospital”   Guest

I have taken several of my pets there and have always been very pleased with the way they have treated my dogs and me. They are very thorough and informative as well. I will never take my pets... More >

I have taken several of my pets there and have always been very pleased with the way they have treated my dogs and me. They are very thorough and informative as well. I will never take my pets anywhere else.
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0 of 2 people found this helpful:
“expensive”   Guest

paying for new building and a lot of administrative help - some snooty ones at that. More >

paying for new building and a lot of administrative help - some snooty ones at that.
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0 of 5 people found this helpful:
“This place sucks”   Lori K.

My first impression and expierence was not good at all. I would never recommend this clinic to any of my friends. My neighbors dog was sick. The vet took no interest in coming out to interact with... More >

My first impression and expierence was not good at all. I would never recommend this clinic to any of my friends. My neighbors dog was sick. The vet took no interest in coming out to interact with me and to explain the condition of the dog. The vet tech was rude and I felt made me wait an extremely long period of time because she had an attitude. It is very bad business to treat new client that way.
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