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My mom and I attempted to eat dinner at this establishment earlier this evening. I live about a block away from the restaurant and this was my first attempt to dine there. Unfortunately, the staff... More
My mom and I attempted to eat dinner at this establishment earlier this evening. I live about a block away from the restaurant and this was my first attempt to dine there. Unfortunately, the staff ignored our presence. I am African American and when my mom and I stepped in we waited to be helped. The hostess proceeded to help a Caucasian individual who came in after us. My and mom I stepped up to the desk to make sure they knew we were waiting and another hostess proceeded to help another Caucasian individual who came in the restaurant after us and stepped up to the desk after us. At that point, I asked to speak with the manager. I was surprised to learn that the manager was standing behind the desk the whole time. I explained to him that we had been waiting to be seated and two individuals who came in after us were helped first. The manager looked at me like I was crazy and simply said do you need something. No apology for the poor service...nothing. I was stunned. People can make honest mistakes and it is possible the hostesses simply were not paying attention. However, the response I received from the manager was unacceptable. Needless to say, my mom and I left the restaurant and went to eat a fabulous meal next door at Exposure Tapas.
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June 2008, went to Zapatista for dinner. Had the fajita for two (chicken and tilapia). And three margaritas (regular sized). The bill was around 80 dollars! The chicken was tasteless. The tilapia... More
June 2008, went to Zapatista for dinner. Had the fajita for two (chicken and tilapia). And three margaritas (regular sized). The bill was around 80 dollars! The chicken was tasteless. The tilapia was very salty and ?fishy? tasting, a sign that it was on the very opposite spectrum of fresh. The fajita came out with just the tortillas (3 tiny ones) and the meat. We were told we have to order the toppings separately. When we did the side was: a tablesppon of cheese, a tablespoon of lettuce, a tablespoon of guacamole. These were to be shared by fajitas for two adults. It was the worst rip off I?ve experienced in a restaurant in a long time. I will never go back and will inform all out friends of this. If you need dinner, skip this place!
Pros: cute patio
Cons: bad food
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nice
by
eatumlot
10 months ago
This place is great. Please dont go. So I never have to wait to be seated. The food is very good but the comfort of this resturant is why I go....alot.
This place is great. Please dont go. So I never have to wait to be seated. The food is very good but the comfort of this resturant is why I go....alot.
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Wonderful food! What a great experience! Would recommend to anyone who has a taste for Mexican flare!
Wonderful food! What a great experience! Would recommend to anyone who has a taste for Mexican flare!
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Zaptista is one of those new trendier mexican restaurants with the cool decor and interesting takes on normal mexican food. Some of the specialty ... More
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My follow-up review for this restaurant. Read my previous review for this restaurant "*here*":/discussion/archives/553
With 15 degree weather, it... More
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Great service and atmosphere. Definitely enjoy the sidewalk seating on Wabash on a summer day. Had the fajitas for two - steak and chicken. Steak w... More
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If you love Mexican food, you have to go to this restaurant. It is delicious! I had to write a review because of all the negative comments about the food. Yes, the service is mediocre and you will... More
If you love Mexican food, you have to go to this restaurant. It is delicious! I had to write a review because of all the negative comments about the food. Yes, the service is mediocre and you will often have to remind them twice of a request and the restaurant is noisy. Try to go at a less crowded time and you will not be disappointed. I highly recommend the carna al sada steak, the guacomole with jicama, and the chocolate soufle dessert, yum!
Pros: Great food!!!
Cons: Poor service, noisy
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Service was great. Drinks- GREAT but food is horrible. I live in the South Loop, 3rd time there (now i remember why I only go once a year) and every time I go there I swear I will never return. ... More
Service was great. Drinks- GREAT but food is horrible. I live in the South Loop, 3rd time there (now i remember why I only go once a year) and every time I go there I swear I will never return. My enceladas was served cold, and my wife's chicken tasted like carboard... the corn tortillas was the size of a quarter???? went home and was much more satified with a peanutbutter and jelly sandwich!
People are crazy to waste their money here!!!!!!
Pros: Ambience, Service, Drinks
Cons: Food is horrible!!
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This is by far the best mexican food my wife and I have ever had. I used to travel for a living and love mexican food so I would try different mexican foods in different cities, and this is the... More
This is by far the best mexican food my wife and I have ever had. I used to travel for a living and love mexican food so I would try different mexican foods in different cities, and this is the best I have ever had. We recently moved to the south loop and thought we would try it out. The fajitas, tacos, even the burritos are excellent. You must try this place out. I recommend the fajitas, they are truly unique. If you like tequila, get a tequila flight!! Friday and Saturday nights you should probably have a reservation. Hope to see you there!!
Pros: Food, drinks
Cons: soft lighting
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