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Gregg was superb in customer service. That's the really what this comes down to. Yes, Nick was nice up front (and great with communication). Yes, Gregg's brother made and maintains a great... More
Gregg was superb in customer service. That's the really what this comes down to. Yes, Nick was nice up front (and great with communication). Yes, Gregg's brother made and maintains a great website. But, what made me enjoy my engagement ring search the most was having a jeweler that listened to me, created a beautiful ring, and followed up in all areas of the transaction. Gregg wanted to meet my fiance after she got the ring, ensure size, and clear up any loose ends, though there weren't any. I'd recommend Mr. Helfer to anyone, hands down the best decision I've made in a long time.
Pros: Stayed within my budget
Cons: Small Office?
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Gregg doesn't just do business with customers; he has the art of making you feel part of a family.
He adopts you, takes care of you, and satisfies your wildest jewelry imaginations. That rare... More
Gregg doesn't just do business with customers; he has the art of making you feel part of a family.
He adopts you, takes care of you, and satisfies your wildest jewelry imaginations. That rare piece, he'll make it available. He is simply the best.
A loyal customer from Paris.
Pros: Simply the top of his kind
Cons: 9 hours flight to go see him from Paris
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I just wanted to THANK YOU for the beautiful ring. I LOVE IT. Love is actually an understatement. I have received so many compliments on the design and the way it sparkles. So thanks again, I... More
I just wanted to THANK YOU for the beautiful ring. I LOVE IT. Love is actually an understatement. I have received so many compliments on the design and the way it sparkles. So thanks again, I will be definitely passing your name along.
I cannot wait to come back and pick out the matching band!
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Gregg helped with the whole “ring shopping” process. My wife said “Yes” and LOVES the ring. She really does love it and has been receiving compliments ever since I proposed. I asked her in New... More
Gregg helped with the whole “ring shopping” process. My wife said “Yes” and LOVES the ring. She really does love it and has been receiving compliments ever since I proposed. I asked her in New Buffalo, MI and then came back to Chicago to celebrate with family and friends. Thanks again for your help with everything.
I know we will be back for the bands at some point….not sure when the wedding is or how soon we need to come back.
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My husband bought both my engagement and wedding rings from Gregg. He had some delays when he ordered the engagement ring...much of it was due to his indecision though. Gregg had great suggestions. ... More
My husband bought both my engagement and wedding rings from Gregg. He had some delays when he ordered the engagement ring...much of it was due to his indecision though. Gregg had great suggestions. Things went great for the wedding band. I brought it in to be re-sized, and the service was awesome then too. I had the ring engraved, and I was worried that the inscription inside the ring would be damaged by the re-sizing, but it didn't change!! The ring looked brand new because they polished it before they sent it back!
I have been very satisfied with my rings from Gregg Helfer. I get compliments on them everyday..
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A bargain at twice the price as she is enormously happy with the piece and showing it off all over town. Gregg is quality everything!!!
Pros: best jeweler in town
A bargain at twice the price as she is enormously happy with the piece and showing it off all over town. Gregg is quality everything!!!
Pros: best jeweler in town
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Had my diamond reset and I couldn't be happier with the results...it's beautiful! I highly recommend the Helfer brothers - they're knowledgeable and they aim to please! You'll be very satisfied with... More
Had my diamond reset and I couldn't be happier with the results...it's beautiful! I highly recommend the Helfer brothers - they're knowledgeable and they aim to please! You'll be very satisfied with their fine work and superior service - I'll never trust anyone else for my jeweler needs!
Pros: Trustworthy
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Trust
by
Zukie2002
4 months ago
Gregg and Mike share in the joy of buying a diamond. The whole experience is having your own personal jewelry specialist helping and guiding you. They are warm and welcoming.
Pros: Best... More
Gregg and Mike share in the joy of buying a diamond. The whole experience is having your own personal jewelry specialist helping and guiding you. They are warm and welcoming.
Pros: Best diamond buying experience
Cons: None
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I do not write reviews unless I am truly amazed. I have been a customer of Gregg Helfer for as I can remember. I live in NYC and I won?t shop anywhere else for diamonds. I trust this place. Just... More
I do not write reviews unless I am truly amazed. I have been a customer of Gregg Helfer for as I can remember. I live in NYC and I won?t shop anywhere else for diamonds. I trust this place. Just go there and you will see why. I have been with them through 25 Years, 5 engagements and 3 weddings. All rings Bought at Gregg Helfer's. Thank you Gregg Helfer
Pros: They really give full service
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I wanted to thank Gregg again for everything he did for us our wedding. All the rings came out beautifully and it made the day that much more special. I am going to pass a photo on to you by email... More
I wanted to thank Gregg again for everything he did for us our wedding. All the rings came out beautifully and it made the day that much more special. I am going to pass a photo on to you by email that you may get a kick out of. I will sure purchase my wedding rings from Gregg Helfer Ltd. as well. Thanks.
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