On a recent romantic Chicago get-a-way weekend, my boyfriend and i made the mistake of visiting this hotel. We were not only fooled by the lobby which is glamorous and "tricks" the guests into... More

On a recent romantic Chicago get-a-way weekend, my boyfriend and i made the mistake of visiting this hotel. We were not only fooled by the lobby which is glamorous and "tricks" the guests into believing they are in for a wonderful stay, but also fooled by the highly rated on-site restaurants. We were especially unimpressed by the Sunday brunch. Our food was cold and presented poorly on the buffet, our table was dirty upon arrival, and the staff was unavailable. All and all, I will never again visit a Hilton hotel.
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This is a great hotel for all types of travelers! Great restaurants, great location. The rooms and lobbies are very nice - more traditional than modern. The ballroom facilities are very nice too.... More

This is a great hotel for all types of travelers! Great restaurants, great location. The rooms and lobbies are very nice - more traditional than modern. The ballroom facilities are very nice too. We were able to get a great rate for our wedding guests here, and in general the prices aren't as high as I would have expected.
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We love staying at the Palmer House. It is a lovely facility and very well located. We prefer to be in the loop rather than Michigan Avenue. We're so close to Fields and many other shops and all... More

We love staying at the Palmer House. It is a lovely facility and very well located. We prefer to be in the loop rather than Michigan Avenue. We're so close to Fields and many other shops and all the theaters.
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We stayed at the Palmer House Hilton on a long busy summer weekend. We actually stayed there on accident. We tryed priceline.com and got a $52.00 a night rate. We were worried, thinking that we... More

We stayed at the Palmer House Hilton on a long busy summer weekend. We actually stayed there on accident. We tryed priceline.com and got a $52.00 a night rate. We were worried, thinking that we made a big mistake. We had a wonderful time! The hotel is classy and dripping in beauty. We loved walking aroung the hotel. Every staff member we encountered greeted us and was very pleasant, friendly, and polite. Our room was the smallest hotel room we had ever seen. It did have a king bed, 2 night stands, desk, ect. Yet the walking room was not the greatest. It did not bother us though. We spent most of our time either walking through the bustling city, eating at fun eateries, or in bed watching a movie as we drifted off to sleep. It is in a great location. Chicago never sleep and you could tell as people were walking to who knows where outside the hotel. I highly reccomend the Palmer House and for $52.00 a night we should have made it our permanent residence! PROS: location, beauty, friendly staff CONS: small room
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Ask 10 Chicagoans what hotel they think says "Chicago" and I bet 6 of them will say the "Palmer House Hilton." The Palmer House staff is fantastic, the hotel has everything you can... More

Ask 10 Chicagoans what hotel they think says "Chicago" and I bet 6 of them will say the "Palmer House Hilton." The Palmer House staff is fantastic, the hotel has everything you can imagine--including barber shop, clothing stores, and Trader Vic's restaurant--in a great downtown location whether you're doing business in the Loop or are in Chicago for vacation and want easy access to shopping on State Street, the Art Institute, and other attractions.
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This is a very nice place to stay in Chicago. The hotel may not be the newest in town, since it has been around for years and years, but it is still very beautiful and grand. The hotel's rustic look... More

This is a very nice place to stay in Chicago. The hotel may not be the newest in town, since it has been around for years and years, but it is still very beautiful and grand. The hotel's rustic look adds to the beauty and makes the experience great. This hotel is very well-kept and the service is excellent. They have a full-service restraunt in the lobby which has some delicious food. It's also located very conveniently in the city near all the shopping, business district, and attractions.
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This hotel is old and drafty. The prices even for Michigan Avenue is off the chart. The restaurants are not the best Ive been at. What is good is the lobby of shops. World class with prices to match

This hotel is old and drafty. The prices even for Michigan Avenue is off the chart. The restaurants are not the best Ive been at. What is good is the lobby of shops. World class with prices to match
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The Palmer House is one of the best hotels in Chicago. I was lucky enough to stay there with my husband for one weekend as a special anniversary present. The room was lovely, and the service is... More

The Palmer House is one of the best hotels in Chicago. I was lucky enough to stay there with my husband for one weekend as a special anniversary present. The room was lovely, and the service is unbeatable. They even gave us a complimentary bottle of champagne.
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When you want quality and class, the Palmer House Hilton is the place to go. An important part of Chicago's architectural history, the hotel lobby and banquet rooms are breathtaking. We have... More

When you want quality and class, the Palmer House Hilton is the place to go. An important part of Chicago's architectural history, the hotel lobby and banquet rooms are breathtaking. We have received superb customer service when staying overnight or attending weddings here. Brunch in the main restaurant as well as food and drinks in The Big Downtown (downstairs) were also excellent.
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I've had the good fortune of staying at the Palmer House for many occasions, and my wedding reception was held there. It is a classic, beautiful, old Chicago hotel with nice rooms and great... More

I've had the good fortune of staying at the Palmer House for many occasions, and my wedding reception was held there. It is a classic, beautiful, old Chicago hotel with nice rooms and great facilities. If you haven't been there, check out the website for some good photos. The service is world class in every respect, and it's a great life experience to visit this classic place. If you're planning a wedding there, it's worth every penny. The food was amazing. I still have great memories of the tasting, and all the delicious things that the guests didn't even see. The service of dinner was prefect, the campaign was great, and the cake was exactly what we wanted. They went out of their way to handle every detail, and I didn't have a single glitch come up on the big day. The room they gave us to stay in - the honeymoon suite - was beyond words. The suite was just what we needed to spread out and relax after the party.
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