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I have this shop's name from a friend. Great service and very friendly staff. I highly recommend to anyone looking for a great service and affordable prices
Pros: Example: best croissants in... More
I have this shop's name from a friend. Great service and very friendly staff. I highly recommend to anyone looking for a great service and affordable prices
Pros: Example: best croissants in town
Cons: What are the drawbacks?
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The prices were very reasonable and the customer service was excellent!
I was in and out of the shop much quicker than expected and the work done is great!! I would highly recommend to everyone!!... More
The prices were very reasonable and the customer service was excellent!
I was in and out of the shop much quicker than expected and the work done is great!! I would highly recommend to everyone!!
Pros: Example: best croissants in town
Cons: What are the drawbacks?
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Rip off and complete scam artists. Took my car in there about nine months ago only to find out from another mechanic that nothing had actually been fixed!!!
Rip off and complete scam artists. Took my car in there about nine months ago only to find out from another mechanic that nothing had actually been fixed!!!
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Both my friend and I had horrible experiences. It seems that they charge you huge amounts of money for not doing ANYTHING!! I brought my car in due to my cv joint. Next thing I know I my bill is ... More
Both my friend and I had horrible experiences. It seems that they charge you huge amounts of money for not doing ANYTHING!! I brought my car in due to my cv joint. Next thing I know I my bill is $1800 for the cv joint, a tune up and some other details. Well a couple of months go by and I'm having the same problem. I took it in again and showed them the warranty, so they fixed it again. That is they say they fixed it. Another couple of months go by and the warranty is up. So I go to another shop. They tell me that I did not get a tune up within the last two years and that my cv joints were never fixed. I ended up only paying another $200, which it should have originally cost. The same thing happened to my friend. She just took her car to another shop and they told her the same thing. After paying $1200 at Bucaro's, she has to pay another $730 to actually have someone fix the problem. DO NOT GO THERE!!! This place should go out of business. They deserve it. They rip people off.
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I took my car in a few months ago to Bucaro. I was greated right away by Jim. Needless to say I got my breaks done at a fair price and I was in and out in an hour. The place is VERY clean. They also... More
I took my car in a few months ago to Bucaro. I was greated right away by Jim. Needless to say I got my breaks done at a fair price and I was in and out in an hour. The place is VERY clean. They also went over my car and let me know that I needed new struts but not right away and I also needed 2 new tires and they showed me why I needed new tires. I would recommend this shop to anyone! They do charge $80 hr labor but the service is well worth it. They also offer a warranty which is nice because a bad part should not be blamed on a GOOD mechanic.
Pros: Fast and fair!
Cons: None
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I recently used Bucaro to service the engine of my car. I found them to be very helpful, fast, and fair in price. The people that work there were very friendly and did a good job explaining to me... More
I recently used Bucaro to service the engine of my car. I found them to be very helpful, fast, and fair in price. The people that work there were very friendly and did a good job explaining to me what exactly was wrong with my car and how they were going to fix it. also just as a side note--the place is so clean you could eat off the floor. I would recomend Bucaro Brothers Auto care to anyone.
Pros: parking is available in front of the store
Cons: none
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I was hestant to travel so far outside of my local area just to get my car serviced but Bucaro was highly recomended by a close friend of mine so i decided to give it a try. I have to say as a... More
I was hestant to travel so far outside of my local area just to get my car serviced but Bucaro was highly recomended by a close friend of mine so i decided to give it a try. I have to say as a single parent i am always looking for a good deal and Bucaro is where its at. I found their service to be both freindly and quick (they fixed my car THE SAME DAY). I dont know if they hired new mechanics since the perviouse posts but i had no problems at all. I gave Bucaro Brothers two thumbs up.
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I never had work done on my car in Chicago up until my check engine light had been on for several weeks. Bucaro is relatively close to where I work so I thought it would be convenient to try... More
I never had work done on my car in Chicago up until my check engine light had been on for several weeks. Bucaro is relatively close to where I work so I thought it would be convenient to try them.
I took my car in one night 3 hours prior to their closing for them to check out my light and mind you, I had called earlier in the day to tell them I was coming, the man who was working the desk was not approachable whatsoever and very bluntly said there was no way for them to look at it that night and they would the next morning. I was hesitant, but left my car and did not hear from them until I called them myself at 4pm the next day. Still hadn't looked at it. 5:30 I got a call that I needed new spark plugs, wires and a coil for a ridiculously high quote of $430! I knew right then I wasn't going to have them work on it - that price is quadruple what it should be!
Later that night I went to pick it up. He tried to charge me a fee for looking at it which I managed to get out of. He showed me the damaged wires and I agreed I needed them changed, but there was no way I would pay that much and at this point, I really didn't trust this guy at all. Took my car and got a call the next day: "Our mechanic realized he left a plug tester in your car...sorry, could you bring it back in and we'll take it out?" I was shocked and confused as to how the hell this could happen because it is not good to be driving around with your spark plugs not attached and can cause major damage to lots of other things. 2 days later, I noticed the lever for my trunk/gas beside the hood lever inside my car was broken off, probably from them trying to open the hood..? who knows...
Long story short, I ended up having people (family) I could TRUST work on my car, and installed new plugs and wires on the street for $55 in parts. Finished. Check engine light is off and the car is running much better.
Bottom line: These guys are careless and a disgrace to all decent mechanics.
Pros: ?
Cons: Careless work. Rude employees. Timely and EXPENSIVE
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I took my car in for brake work and they did a poor job. Addtionally, when they changed my oil, they broke my dipstick and didn't bother to mention it to me.
Pros: Price
Cons: Poor work... More
I took my car in for brake work and they did a poor job. Addtionally, when they changed my oil, they broke my dipstick and didn't bother to mention it to me.
Pros: Price
Cons: Poor work quality, Careless
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I had a check engine light come on for my Blazer and took it into Bucaro Bros. based upon these online reviews. My experience with them was very costly as they charged me $100 more for a part than... More
I had a check engine light come on for my Blazer and took it into Bucaro Bros. based upon these online reviews. My experience with them was very costly as they charged me $100 more for a part than what was listed online and the labor cost was unneccessarily high at $80/hour, most places should charge $60/hour. I forgot to mention the whole process could have been done in 20minutes but they charged me 2hrs in labor($160). If I did myself(which I should have) it would have been about $300 cheaper. I will say that they were very quick about it. Customers BEWARE. Still looking for an honest auto shop. Let me know if you find one.
Pros: Quick service, Accurate Quote
Cons: Expensive, Unfair, Unneccessary
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