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I've been trying to get the Utrecht staff to special order an item (a mat board that they're supposed to be stocking anyway -- there's an empty space on the shelf for it) for the past 2 and a half... More
I've been trying to get the Utrecht staff to special order an item (a mat board that they're supposed to be stocking anyway -- there's an empty space on the shelf for it) for the past 2 and a half months. Only recently (a month ago) did I officially place a special order -- prior to that they had simply told me that b/c it's an item that they normally stock, I needn't trouble with that formality, and that the boards I desired would be in the next delivery. I needn't worry. Frustrated, I finally just placed a special order. Haven't heard back since. It's been a month and they get deliveries every week. I can put two and two together (Incidentally, the only reason I was messing around with Utrecht after that first month was b/c I need to use their mat cutter.) They were always friendly, but so what? They're totally unreliable and unprofessional. I don't know how they can run a business that way.
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I have not been to Utrecht since July, so I don't believe I have seen it since it has been redeveloped. However, I found the prices extremely reasonable and staff were always happy to help. The... More
I have not been to Utrecht since July, so I don't believe I have seen it since it has been redeveloped. However, I found the prices extremely reasonable and staff were always happy to help. The quality of the products are very good, and the prices seem to be cheaper than other stores. I am very impressed.
David Graham
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Hey, if you have not visited this store in a while, you should. They have completely redone how it looks, what they carry, even how they help their guests. They give student and faculty discounts... More
Hey, if you have not visited this store in a while, you should. They have completely redone how it looks, what they carry, even how they help their guests. They give student and faculty discounts every day. They even offer free gallery space, free delivery, and free board cutting. You can even blog with other artists on their blog. Check them out!
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Utrecht often offers good sales and discounts on art supplies. So it is one of the art stores that I can afford to set foot into. They've got all the basic needs and the fancy stuff too. I used to... More
Utrecht often offers good sales and discounts on art supplies. So it is one of the art stores that I can afford to set foot into. They've got all the basic needs and the fancy stuff too. I used to teach an art class for under privileged teens, and this store was gracious enough to donate supplies to my class. I walked in to buy the supplies that I needed, and I think they spotted that I was looking to buy mass quantities on a very low budget. The cashier asked what I needed the supplies for, and when I explained he rang me up at no charge. He didn't even request a tax form so that they could get compensation for their donation. Its nice to know that people like that are still out there!
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Utrecht Art Supplies is a great place for me to go- huge, lots of options and lots of promotional opportunities so you can get stuff cheap. Art Supplies are usually not so cheap, but with Utrecht... More
Utrecht Art Supplies is a great place for me to go- huge, lots of options and lots of promotional opportunities so you can get stuff cheap. Art Supplies are usually not so cheap, but with Utrecht coupons you can usually leave the store without spending a bundle. It's huge, and they're really really nice there, and you'll want to buy everything but if you choose wisely (again, the coupon thing) you will come out okay! The location is great, too- right on Michigan Avenue, by the Art Institute of Chicago.
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