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Toyota Of Lake City
Category:
Automobile Dealer Services
13355 Lake City Way
Seattle,
Washington 98125
(206) 366-3100
After having a terrible experience at Burien Toyota, I headed up to Lake City. They were willing...
More 5 months ago
After having a terrible experience at Burien Toyota, I headed up to Lake City. They were willing to take their time and didn't pressure me at all on buying. I spent more time talking to the salesperson about photography than him trying to sell me a truck.
I also received a thank you call from them for mailing them a pair of extra keys. That says a lot!
Pros: will take as much time as needed
Cons: nobody ever feels like they got a deal at a dealership ;)
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Carter Subaru
Category:
Auto Repair & Service
17225 Aurora Ave North
Seattle,
Washington 98133
(206) 542-1166
I went in and bought a 2008 Impreza few days ago. The service was great. I would highly...
More 8 months ago
I went in and bought a 2008 Impreza few days ago. The service was great. I would highly recommended Joe.
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Honda Of Seattle
Category:
Honda Dealers
1015 Olive Way
Seattle,
Washington 98101
I have purchased six cars from Honda of Seattle and I was really pleased with my last experence. ...
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I have purchased six cars from Honda of Seattle and I was really pleased with my last experence. I was looking at both used and new cars and not sure what I wanted. The salesperson spent a few hours with me going through me options on this lot as well as at their second store, Toyota of Seattle. I finally chose to go with the Accord sedan because it fit my family's needs. They sat me down, got me coffee and some cookies, then asked me what I wanted to pay for the car. I had never seen this approach from a car dealership and was pleasantly surprised. Once the numbers were agreed upon, they detailed it and walked me through all the ins and outs of the vehicle. I plan on sending all my friends and family members to buy from this particular salesperson and Honda of Seattle. Everyone should give them a chance to earn their business.
Pros: Highly skilled sales staff, easy pricing, location, and two stores to pick from
Cons: nothing
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Burien Honda
Category:
Honda Dealers
15026 1ST Ave S
Seattle,
Washington 98148
I had a wonderful experience purchasing my new Fit from Burien Honda. They were upfront about...
More 11 months ago
I had a wonderful experience purchasing my new Fit from Burien Honda. They were upfront about pricing, with no hidden costs or gimmicks. They were super nice and accomodating and I felt no pressure at all. When I went to pick up my car and do the paperwork, I was in and out of there in under and hour.
First of all, Ed Oliver in the internet sales department responded to my quote request within 5 minutes (I kid you not). He provided me with what they call a "TRUE price quote," which means no hidden/extra costs/fees or unwanted add-ons. At first, I thought, yeah sure...that's what they all say. But in this case, it really is! Ed's responses were always polite, straightforward and lightning-quick (I love speedy and tech-savvy customer service!). Speaking of tech-savvy, I was also impressed by the "live chat" feature they have on the Burien Honda homepage.
- Second of all, the price he quoted was below TMV...now for a popular car like the Fit with very slim negotiating room, that's a great deal!
- Finally, we agreed on a deal with the specific options I wanted. He was totally accommodating and very courteous and timely about everything. Just fantastic service.
4. Burien Honda detailed the car (wax & clean), added wheel locks, and filled gas tank for free before I picked it up. Ed walked through the features and functions of the car with me. He even showed me how to check all the fluid levels and basic maintenance tips. I really appreciated his thoroughness and willingness to answer any questions that I had, and addressed all my needs.
5. The F&I part also went super fast and super smoothly for me. I felt no pressure at all to buy any extras that I didn't want. He was courteous and answered any questions I had.
- Because I have a hectic work schedule, Ed promised that he would have me in and out in less than an hour. He kept his promise. They were thorough yet efficient at the same time.
Good luck with your own purchase!
Pros: best deal (upfront pricing!); fast & efficient, but thorough; no pressure, laid-back, friendly
Cons: smaller in-stock inventory (not a con for me b/c I factory ordered), 11 miles from downtown
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Bmw Seattle
Category:
BMW Dealers
714 E Pike St
Seattle,
Washington 98122
BMWs are known for Service and BMW seattle provides best service.
Good thing about them is that I...
More 2 years ago
BMWs are known for Service and BMW seattle provides best service.
Good thing about them is that I can drop my car as early as 6 am. Staff is friendly and I had a very good experience though I havnt purchased car from them.
I would recomend this dealer for service to all BMW owners!
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Burien Honda
Category:
Car Dealers
15026 1st Ave S
Seattle,
Washington 98148
(206) 246-9700
i bought my car there and it was great (sales rep Ed Oliver). then i accidentally got a little...
More 8 months ago
i bought my car there and it was great (sales rep Ed Oliver). then i accidentally got a little tear in my tire, so i went down to get it checked out by their service people. they were super friendly: even showed me how to change my tire (ok, it's my first car ;). the guy had been working there for over 20 years and said that the tire was going to be fine but moved it to the rear to be safe and then rotated my tires and washed my car -- all for free! kathy at the desk is super nice. she'll take care of you and is very knowledgeable. her family owns burien honda and they really care about customer service and making sure you walk away happy. in summary, i have had great experiences with buying and servicing my honda at this dealership and would recommend it to anyone else who would be willing to go a little out of their way (from Seattle).
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University Volkswagen
Category:
Automobile Dealer Services
4724 Roosevelt Way NE
Seattle,
Washington 98105
(206) 634-3322
I bought my Jetta TDI in 2004 and have taken it to University VW for all its service. I have never...
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I bought my Jetta TDI in 2004 and have taken it to University VW for all its service. I have never experienced anything but straightforward interactions with the service department. Prices and problems were fully explained and when they didn't get a squeak fixed, they were happy to say sorry about that and take another look. As for prices, it's a dealership so things are going to cost more, but this is a finicky German car and it's worth a bit more to me to make sure it's done right and that there is an organization to deal with that stands by its work and will make it right.
Unfortunately, every time I have gone in for service, I have seen some customer being nasty to the service staff. I make an extra effort to be courteous and am given that courtesy in return. How would YOU react to people being nasty to you all day? Customer service is a two way street.
If you are considering a VW, I also highly recommend the sales staff, too. Our salesman is no longer there, but he was very pleasant to deal with and seemed like "one of us," not a slickster.
University VW gave me my best car buying experience, and continues to give me great service. Just treat them decently and you'll get the same in return!
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ASk for David he's efficent, to the point, knowledgable and on top of it! Not your typical 'car...
More 1 year ago
ASk for David he's efficent, to the point, knowledgable and on top of it! Not your typical 'car sales man'! if you're considering Volvo call this seattle store, however i dont reccomend the Spokane location!
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My last job required me to drive so much that every couple of years it seemed like I needed a new...
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My last job required me to drive so much that every couple of years it seemed like I needed a new car. After losing my second car, I was stuck and called everywhere, searched car magazines, and bussed the entire King County determined to not buy until I got the best deal and exactly what i wanted (even though my work dep'd on me getting a car asap).
After getting high prices from Bill Pierre Chev., too much of a sales pitch from the credit guy at W.Seattle's big Chev. dealer, buying a car from Dodge of Bellevue that they later deemed unsuitable and took back (kudos to their principles), and calling every ad w/a great deal (to find that the car was sold last nite), I finally called Chuck Olson. After telling them, I was so fed up with bad pricing and car hunting that I would buy the car that night if they could price it right, they went the extra mile and found the most awesome deal for me. My salesman, Bill K., was so nice and never pressured me. He was always positive and made the wait most all new car buyers go thru pass quickly.
To this day, despite depreciation and the worry I need to tune my car up more than i do, I love my car, I love the deal they got me, and I'd even buy one of their Kia's (despite an ex boyfriend/car salesman telling me otherwise) just because they would be selling it to me. So, though they're technically located in Shoreline, WA (close enuf to Seattle)..i think they definitely fit the bill for a great place to buy a car (they also have a great service dept...they went out of their way to get me a new wheel specially designed to fit my car overnite w/out any extra charge and they send me svc reminders). You should check them out!
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I had just moved to Seattle, and stopped by for an oil change. The staff was great. It was a...
More 2 years ago
I had just moved to Seattle, and stopped by for an oil change. The staff was great. It was a fairly busy day, but they still took the time to tell me where all the local shops were and things to do within walking distance while I waited. It only took about an hour to get my oil changed, they called me when it was done, and even did a complimentary vacuum!! They're great here
Pros: Friendly helpful staff
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