I just got a King bed. I was ready to strap on my truck. Richie asked the guys to drop it at my house with no extra charge. I would shop again... Thank you Pros: Location, Quality Cons: None

I just got a King bed. I was ready to strap on my truck. Richie asked the guys to drop it at my house with no extra charge. I would shop again... Thank you Pros: Location, Quality Cons: None
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I know for one I will be calling someone about there bussiness practises on monday, Richie himself hung up on me twice,I told him I received the wrong mattress and box spring,He told me you signed... More

I know for one I will be calling someone about there bussiness practises on monday, Richie himself hung up on me twice,I told him I received the wrong mattress and box spring,He told me you signed for it You own it and hung up again. DONT SIGN ANY PAPERS UNTIL YOU RECEIVE YOUR DELIVERY FIRST. I let the delivery people do there job setting up the bed,it was all wrapped in plastic,i let them alone a mistake I know now,anyway,as they made there hurriedly escape out off the house,looking back on it , I went into the bedroom to look at the bed, and noticed it was a different matteress a very cheap matteress, I ran out to the Driver as they were getting ready to pull away in there truck,and said you have delivered me the wrong matteress,and the Driver said call the office tommorrow We will come back and exchange it for You this delivery was at 630 pm.I even tipped them $15 on top of the $10 delivery fee from Richies.all I can say is I will not buy anything from them again,and I am going to make a complaint to the Attorney Generals Office about Them. I was very upset what had happened to Me, but it makes me feel a little better that Others feel the same way I feel about them now. DONT SIGN ANYTHING IN THE STORE BEFORE YOU RECEIVE YOUR DELIVERY. Cons: I FEEL THEY ARE VERY DISHONEST
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TERRIBLE!! Do not shop here. I don't know how this guys stays in business. Pros: nothing Cons: the service, the furniture, the staff

TERRIBLE!! Do not shop here. I don't know how this guys stays in business. Pros: nothing Cons: the service, the furniture, the staff
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Richie doesn't deliver when promised. Delivers wrong merchandise, when you try to have him set things right. You get his big run around, the list of excuses that never end. His truck is broken, ... More

Richie doesn't deliver when promised. Delivers wrong merchandise, when you try to have him set things right. You get his big run around, the list of excuses that never end. His truck is broken, warehouse closed, item was out of stock and he didn't know that, etc. etc. You leave messages with other employees and he doesn't return calls -- then all you get is the tape to leave more messages. DON"T BUY @ RIchies Only gave this one star because it made you rate it, it should be negative stars. Pros: none Cons: Not honest
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Poor service, poor return policy, furniture not delivered when promised and they actually believe they are doing you a favor when you want to do an exchange for items they ordered incorrectly. Not... More

Poor service, poor return policy, furniture not delivered when promised and they actually believe they are doing you a favor when you want to do an exchange for items they ordered incorrectly. Not informed of merchandise credit only policy until AFTER the sale is made. Pros: not one Cons: liars & cheats
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When I moved to this area I had to purchase a couple of rooms of furniture. I went to Richie's and I was one of those picky choosy customers because I wanted furniture that would last and lets face... More

When I moved to this area I had to purchase a couple of rooms of furniture. I went to Richie's and I was one of those picky choosy customers because I wanted furniture that would last and lets face it things can be expensive. I went back so many times and changed my mind but Richie was always patient with me. All my furniture I love and it is good quaility. There was no pressure from salesmen and he let me know what was a better deal for my money. He gave me good prices on everything. I did go and compare to different furniture stores and no one compared. They went out of there way to accomadate me on delivery. I have gone back a few times since and just last week purchaced the best deal on a mattress around and I have been shopping around for a while. Also brought a friend and he bought a living room set. Richie and the woman who works there are always friendly curtious and get back to me when I have had questions. I will go back and will definately tell others when they need furniture to go and see them. The people who say that it is Richies own people writting these reviews are nuts! I am definately not an employee but a satisfied customer at least go in and see for yourself. The quality is good and you can pick out of catalogs and get as high end as you want to go. Thanks Richie for putting up with a very difficult customer but you know that I will be back. Pros: Understanding staff
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mr richie very nice to me and my family, he gives good prices to me and good furniture . we go many times . Pros: good prices very nice

mr richie very nice to me and my family, he gives good prices to me and good furniture . we go many times . Pros: good prices very nice
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there is something to say about service. richies does not have wonderful service. but the quality of the furniture i got out weighs the bad stuff . I have been everywhere ,and i can't tell you the... More

there is something to say about service. richies does not have wonderful service. but the quality of the furniture i got out weighs the bad stuff . I have been everywhere ,and i can't tell you the junk that is out there. i bought sofas and bureaus at richies and so got my moneys worth. I did'nt wait forever i did wait a couple a weeks . i would go again ,i will go again Pros: unbeliveable Cons: poor service
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I read the bad reviews , I disagree, we are very satisfied with our purchase and would g again. the service is ok, my delivery was quick. I have no complaints Pros: great... More

I read the bad reviews , I disagree, we are very satisfied with our purchase and would g again. the service is ok, my delivery was quick. I have no complaints Pros: great prices Cons: no ambiance
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when i shop at richies I try to get what is in stock so i don't have to wait .everytime richie has come threw for me. noone has better prices he even let me use his truck. no where else would you... More

when i shop at richies I try to get what is in stock so i don't have to wait .everytime richie has come threw for me. noone has better prices he even let me use his truck. no where else would you get someone to help you like that. he's the best . my advise go to richies Pros: quality furniture, Cons: long wait for for anything that is not in stock
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