|
Three weeks ago I had an appointment at South Park to get my hair cut. I already had hair that I (and everyone else) loved, but it was long and not completely professional for my very corporate... More
Three weeks ago I had an appointment at South Park to get my hair cut. I already had hair that I (and everyone else) loved, but it was long and not completely professional for my very corporate job. I intended to get a few inches cut off.
I'm new to the Charlotte area so I did my research on area salons. I chose Varji and Varji because they are an Aveda concept salon and I thought their stylists would be top notch.
I was wrong. Three weeks later I am still regretting the decision. The stylist, without asking me and without ever getting to know my hair, thinned my hair! She started in the back so I didn't realize what she was doing until it was too late.
I have a lot of hair but it is very fine and every stylist I have ever been to acknowledges that thinning my hair is the worst idea. Now, not only is my hair limp and body less (despite using product and spending significant time styling), it is also in drecreasingly poor health because of the poor razor job she did when thinning my hair. I never have split ends and my stylists always rave about the amazing condition of my hair. Now I have split ends.
I went back to my stylist in my old town over the holiday weekend and she said the best thing to do was let it grow out. Considering she razored up to six inches of my hair, this will take months.
Obviously I am angry. I have waited three weeks to cool down and I am still upset. Each day is a reminder of the huge mistake I made to put my trust (and hair) into the hands of a stylist at Varji & Varji.
In the future, as any good stylist would know, Varji & Varji stylists should 1) get to know a client's hair (through at least a couple of visits) before making drastic changes and 2) NEVER thin someone's hair without first asking. Clients know their hair. Stylists should respect that and get good information from their clients.
Pros: Uneducated stylists
Less
|
|
I recently had a nail service booked for Homa. She attempted to give me a french manicure. First, upon sitting down in the chair, she didn't ask how I wanted my nails shaped. Then, she tried to put... More
I recently had a nail service booked for Homa. She attempted to give me a french manicure. First, upon sitting down in the chair, she didn't ask how I wanted my nails shaped. Then, she tried to put white tips on my nails - it was the worst I have ever had. She did a poor job of shaping the white tip and it was very clumpy. I asked if she was going to 'clean up' the white and she replied with a 'yes'. It looked awful. I actually told her I didn't care for her job and asked her to take the polish off. Ann, another nail tech, finished my nails and they look great. After my services were completed, I asked to speak to the manager. She pretty much was unapologetic and actually defended Homa and said there was a communication error. I left the salon never wanting to return because of the level of service I received. I would not recommend Homa, nor will I suggest friends visit the salon. In addition, services are overpriced.
Pros: none
Cons: worst manicure, snooty staff, unaccommodating manager
Less
|
|
I got a not so good haircut and customer service was very flat. With people struggling to get by this salon charges too too much for what you get. I lived in NY and don't have a problem paying for... More
I got a not so good haircut and customer service was very flat. With people struggling to get by this salon charges too too much for what you get. I lived in NY and don't have a problem paying for a quality product. I would never recommend this salon for a BORING AND FLAT LOOKING HAIRCUT. I went elsewhere and suggest the same for anyone else.
Pros: boring haircut and poor customer service OVERPRICED
Cons: EVERYTHING DON'T MAKE THE SAME MISTAKE I DID
Less
|
|
My best friend works there, and my cousin used to work there. So I decided to try it out! It was one of the best cuts that I have ever had! It costs a lot to go there though :(
My best friend works there, and my cousin used to work there. So I decided to try it out! It was one of the best cuts that I have ever had! It costs a lot to go there though :(
Less
|
|
Beautiful salon, and Ashley Morgan is amazing! My Mom even schedules her visits around when she needs a haircut so she can go see Ashley. :) A little pricey, but comparable to other nice salons in... More
Beautiful salon, and Ashley Morgan is amazing! My Mom even schedules her visits around when she needs a haircut so she can go see Ashley. :) A little pricey, but comparable to other nice salons in the area.
Less
|
|
Great first experience at Varji and Varji! I?ve been to many high end salons before I moved from Atlanta and I have finally found the place in Charlotte that exceeds my expectations. Since my first... More
Great first experience at Varji and Varji! I?ve been to many high end salons before I moved from Atlanta and I have finally found the place in Charlotte that exceeds my expectations. Since my first visit just over a week ago, my hair color and cut are the best I have ever had, and since my visit I?ve been asked many times who does my hair. Having a professional and gifted colorist is where you get the difference! Mia ? a stylist who done my hair at Varji & Varji at Southpark - is a true artist with color! Something is different about her approach and she actually CARES about you and I've appreciated that she would let me know if what I am requesting will be damaging to my hair. Yet, she took time to make sure that my hair is exactly the way I want it! I love it and its healthy!!!
I learned that they book up fast, so make sure you call in advance for your appointments.
Pros: Compliments from total strangers on how good your hair looks
Cons: Tipping Policy (can?t tip when paying with credit card, got to be cash or check !?!?)
Less
|
|
I heard about Varji and Varji from a friend and decided to give it a try. I have had many a bad haircuts so i am always a little nervous. Rikki greeted me when i walked in and right away i was... More
I heard about Varji and Varji from a friend and decided to give it a try. I have had many a bad haircuts so i am always a little nervous. Rikki greeted me when i walked in and right away i was comfortable she had the style i was looking for. She proceeded to give me an amazing haircut which she put a personal twist on so it really felt like it was "my" cut. $45 dollars later and i was a new girl and felt like a million.
Less
|
|
I met Jason at a networking event. I appreciate a good business person! He cut my hair a few weeks ago and i love it. He listened to me and gave me a great cut. His price was much more reasonable... More
I met Jason at a networking event. I appreciate a good business person! He cut my hair a few weeks ago and i love it. He listened to me and gave me a great cut. His price was much more reasonable than the larger salons in town. There wasn't a lot of loud music or even a lot of people running around. It was a slower, relaxing place to get your hair done. I'm looking forward to many more cuts with Jason.
Less
|
|
This is the smaller of these locations. The second is off of Colony at Governor's Square. I like this salon because it is smaller then the bigger one. The girl who cuts my hair Alane said that... More
This is the smaller of these locations. The second is off of Colony at Governor's Square. I like this salon because it is smaller then the bigger one. The girl who cuts my hair Alane said that every stylist has at least one day they use this facility. Varji & Varji always gives me a fabulous haircut. The price is a little high but I truly feel that I have gotten a great cut each time!
Less
|
|
Let me start by saying I went to Varji and Varji, incredibly leary, because of one horrid hair experience after another at various "top" salons in Charlotte. I have been driving to Raleigh (where... More
Let me start by saying I went to Varji and Varji, incredibly leary, because of one horrid hair experience after another at various "top" salons in Charlotte. I have been driving to Raleigh (where I am from) to get my hair cut and colored for the four years I have lived in Charlotte because of this. I went to Max, the owner at Varji and Varji, on a recommendation, and it was the best color I have EVER received (I color my hair every few months). I talked to him about the general idea of what I was looking for and he gave me something even better... he picked the perfect shades of red to flatter my skin tone, with the dramatic flair I was looking for. I would recommend Max for anyone, especially if you allow your stylists a bit of artistic breathing room.
Pros: Great price for the OWNER, very attentive to detail, wonderful staff
Cons: ..not the one if you are looking for a stylist to "chat" with
Less
|