My votes for anything "massage" go to Urbana. They have proven to me many times that they are the best in Charlotte or any other city I've recieved massage in. I have gotten various types of massage... More

My votes for anything "massage" go to Urbana. They have proven to me many times that they are the best in Charlotte or any other city I've recieved massage in. I have gotten various types of massage there. All great. I wouldn't hesitate to refer anyone there and often do. Pros: Best in massage category
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Let me start by saying that I have not been to Urbana, so PLEASE do not take my low rating as a reflection of the ambiance, services, or value. I am sure they would have deserved a true 5-star... More

Let me start by saying that I have not been to Urbana, so PLEASE do not take my low rating as a reflection of the ambiance, services, or value. I am sure they would have deserved a true 5-star rating. I received a gift certificate to use at Urbana and was saving it for a special occasion. I took it out of my drawer yesterday only to realize that it had expired three weeks ago! Major slip-up on my part. I called this morning to see if there was any way that Urbana would still honor it and was told that no, this was not possible. I do understand and appreciate expiration dates; however -- being a would-be new customer, I see this as a missed opportunity for Urbana to garner a new loyal client. The gift certificate was only for $50 and I would have spent (at least) an additional $70-100 on my services that day -- surely to be followed by more visits. I realize that I was asking a big favor to have the expired certificate honored ... and had it been, it would have made for one truly happy and appreciative new client. Exquisite customer service should be a spa's number-one priority, and I am perplexed at the way this situation was handled.
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i live in south charlotte and had seen the sign for this place for quite some time, just never found the time to go there. when my regular massuse moved, i thought i would take a chance. i had no... More

i live in south charlotte and had seen the sign for this place for quite some time, just never found the time to go there. when my regular massuse moved, i thought i would take a chance. i had no idea what would be hidden in this shopping center at the corner of highway 51 and carmel road. it is one of the too few cool places in charlotte and i had no idea i would find a massuse better than the one i had for several years. seeing john fox there before my massage clued me in and i certainly wasn't disappointed. Pros: cool to the max Cons: none found yet
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Very relaxing, thorough, and delightful. Can't wait to go back. Pros: Atmosphere, technique, pressure Cons: pricey

Very relaxing, thorough, and delightful. Can't wait to go back. Pros: Atmosphere, technique, pressure Cons: pricey
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Nancy and her team are just wonderful! My husband Jim and I have always enjoyed relaxing in the tea bar to enjoy the teas, pampering and intimate ambiance. It is so special that I recently hosted... More

Nancy and her team are just wonderful! My husband Jim and I have always enjoyed relaxing in the tea bar to enjoy the teas, pampering and intimate ambiance. It is so special that I recently hosted a "Tea Party" there with 16 of my personal training clients and friends. It was such a wonderful and educational time! Nancy, and her staff offer the finest in service and products. You need to stop in and let them pamper you for sure! It's the best in Charlotte! Thanks Urbana - Carmel location! Pros: Best tea in town and so intimate
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Lydia is amazing! Pros: HIgh qualilty massages, great atmosphere Cons: Pricey

Lydia is amazing! Pros: HIgh qualilty massages, great atmosphere Cons: Pricey
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If you are looking for a relaxing environment to get away from your busy schedule, then look no further than Urbana. Urbana, as a teabar, offers an excellent variety of quality teas from around the... More

If you are looking for a relaxing environment to get away from your busy schedule, then look no further than Urbana. Urbana, as a teabar, offers an excellent variety of quality teas from around the world (100+). They also offer wine and several delicious appetizers. They also sell quality tea-related products. As a lounge, the environment is very conducive to relaxation. The decor, furniture, and continuous sounds of lounge, downtempo, and world music create a very chill atmosphere. As a massage parlor, they offer nothing but the best massage services by a very qualified and friendly staff. I highly recommend frequenting Urbana. I have never been disappointed and it has become a regular spot for me. Pros: Tea, Atmosphere, Service
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I bought my wife a Gift Certificate for mother's day from Urbana and they called back to confirm and when I went to pick the Gift Certificate up I found this place to be beautiful and the people... More

I bought my wife a Gift Certificate for mother's day from Urbana and they called back to confirm and when I went to pick the Gift Certificate up I found this place to be beautiful and the people professional and efficient. I feel confident my wife's experience will be wonderful. Pros: Nice Place
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On our next trip to Charlotte from Boston, this will be a definite place to revisit! What a wonderful, relaxing experience. The staff is truly outstanding!! A one of a kind true find.

On our next trip to Charlotte from Boston, this will be a definite place to revisit! What a wonderful, relaxing experience. The staff is truly outstanding!! A one of a kind true find.
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I have been coming to Urbana for a while now and it is one of my favorite places in Charlotte. The music in the lounge can relax me on the craziest of days. I recently had a new service by Eminence,... More

I have been coming to Urbana for a while now and it is one of my favorite places in Charlotte. The music in the lounge can relax me on the craziest of days. I recently had a new service by Eminence, an organic line that I love and was really glad to find there. It was a 90 minute massage that included a full body massage and facial massage. I was so relaxed afterwards, I could hardly get off the table. Fortunately the lounge is great after massage too. For those who don't know, you can also drop in for tea or wine only and enjoy the same great lounge experience. Pros: always excellent Cons: no
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