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Service at this restaurant is one of the best and quickest I have seen in Boston area. We went as a group and the food came within 15 min. The staff was courteous, was even willing to replace my... More
Service at this restaurant is one of the best and quickest I have seen in Boston area. We went as a group and the food came within 15 min. The staff was courteous, was even willing to replace my dish when I was not satisfied with the spice level. We got pad thai, noodle dishes and curry- all excellent and delicious. The portion sizes are also big and sufficient. In the end, the owner/ manager personally came to see if we needed anything and to greet us. I have been to numerous restaurants in Boston area but have not seen this type of service before. I highly recommend this place to anyone looking for good Thai food and great service.
Pros: Excellent service, great food
Cons: None that was noticeable. Ambience could be more attractive though.
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I've read the other reviews and it has been my experience that take out orders can take a lot longer than expected, especially on busy nights. However, the food is way above average for the price... More
I've read the other reviews and it has been my experience that take out orders can take a lot longer than expected, especially on busy nights. However, the food is way above average for the price and is located in Charlestown where options for takeout are few to begin with. Eating in can be fun as well, the restaurant is charming in it's simplicity and I love places that offer bookshelves full of travel guides. At the end of the day Chow Thai Cafe is worth a visit. I highly recommend the Tom Kha Kai, Spicy Bamboo Shoots, and the noodle dishes are delicious!
Pros: Food, Value, Cute Place
Cons: Parking, Takeout orders take longer than stated when ordering
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I read the other reviews right before we ordered. Unfortunately, there are not a lot of choices for takeout in charlestown. but after craving something new, we decided to try Chow Thai.
first of... More
I read the other reviews right before we ordered. Unfortunately, there are not a lot of choices for takeout in charlestown. but after craving something new, we decided to try Chow Thai.
first of all, they said 40 minutes and it was exactly 40 mintues when they arrived! the food we received was hot.
on the down side, they forgot part of our order (see other reviews). we had to call again and have them brought back. The dumplings were cold and disgusting by the time we got them.
and then we realized that the bill was 40% higher than expected based on the menu on this site (we searched for a direct site but couldnt find one). i called for a third time to have them tell me that they have raised prices recently and the online menus are out of date.
in sum, if you want to have to call three times to have two deliveries from a business that doesnt have an internet site, and the have part of your order cold (the rest is tasty), and then pay $40 for two people... call this place.
Pros: the food that is delivered on time
Cons: mistakes in delivery, wrong prices online menu
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hello patrons, i am recanting the critical review of Chow Thai I wrote earlier. In my previous review, I did agree that the food is delicious but was very upset about two incidents involving bills... More
hello patrons, i am recanting the critical review of Chow Thai I wrote earlier. In my previous review, I did agree that the food is delicious but was very upset about two incidents involving bills that occurred. I have since attempted to eat at other thai food restaurants, but they simply do not compare. The food at Chow Thai is VASTLY superior. I simply cannot go anywhere else for thai food and feel bad about my previous review . I hope this review makes up for it to some degree. I maintain that the take out process can be a bit disorganized and lengthy, but the food is SO GOOD that it is worth it. I have had a few recent experiences that have been quite smooth. The owner is very nice and perhaps they are so popular they were unable to deal with the high demand at peak take-out hours but seem to have things under control now. The food truly is delicious. MMMMMM. Best Thai in Boston.
Pros: food is absolutely delicious
Cons: take out takes a bit longer than normal
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While the food is tasty, I find it hard to swallow after the rigmarole that you may need to go through in order to actually *get* your order. As a resident of Charlestown, I order take out about... More
While the food is tasty, I find it hard to swallow after the rigmarole that you may need to go through in order to actually *get* your order. As a resident of Charlestown, I order take out about once a month from Chow Thai, yet I am often dissatisfied with the take out service. If you put in an order for take out, be prepared to tack on an additional 20-25 minutes to the estimated "20" minute wait time you are initially, and generically, quoted. Sometimes the food is luke warm, other times it is cold, but rarely is it hot. On one occasion, I waited 50 minutes for an order (20 minutes that I was quoted, plus 20 extra "tack on minutes," and an additional 10 at the restaurant) before surrendering to my bout of hunger by walking across the street to CVS in order to buy a candy bar to squelch my hunger pains and pass the time while I continued to wait for dinner. Besides long wait times, I've been mischarged for orders. When the charge caught up with the management, which always occurred later that day, I was provided with a phone call to discuss the matter and told that I would need to be charged for the additional items. It can be frustrating to be contacted later regarding the bill, especially when the check is calculated by hand. And forget delivery: I've waited nearly an hour and 45 minutes to have food arrive while I live four blocks down the street. I've had the greatest success eating in the dining room, as service inside does not necessitate interacting with the owner, who is in charge of take out orders. The wait staff is very courteous and friendly, and can provide prompt service. If you plan to dine in the restaurant, first be prepared to weave your way through the mass of people waiting by the counter for their take-out orders: fidgeting, talking on cell phones, pretending to read the slew of travel books provided as a disguise for rising frustration levels and listening to excuses as to why the orders are taking so long to fulfill.
Pros: Tasty food
Cons: Long wait times for take out food, poor customer service
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Having traveled to Asia over 20 years including Thailand, I can report that Chow Thai food ranks with the best. The quality of the ingredients is terrific; the menu items are traditional and... More
Having traveled to Asia over 20 years including Thailand, I can report that Chow Thai food ranks with the best. The quality of the ingredients is terrific; the menu items are traditional and carefully crafted as authentic Thai creations. This small restaurant qualifies in my mind as an undiscovered top 41 Zagat restaurant not unlike the famous Arunes of Chicago now among the top 5 in Zagat.
In addition to excellent food, the price is still quite modest, the decor subtle and quiet and the service beyond reproach. I only hope that most people ignore this review so we can continue to enjoy Chow Thai when we visit the great city of Boston in the future.
Pros: exceptional food, authenic Thai food, high quality food
Cons: parking, closed Monday
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Who would think that a great thai place would be found in Charlestown? It serves great simple thai food in a warm cosy environment, tastefully decorated with modern art work. The pad thai is... More
Who would think that a great thai place would be found in Charlestown? It serves great simple thai food in a warm cosy environment, tastefully decorated with modern art work. The pad thai is absolutely spot on. I no longer live in Charlestown but I will be visiting here again.
Pros: food, ambiance
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After arriving at Chow Thai to pick up our take out order 30 minutes after placing it, we were forced to wait over 1 hour for the food. The manager had NO CLUE how to run a restaurant. Upon handing... More
After arriving at Chow Thai to pick up our take out order 30 minutes after placing it, we were forced to wait over 1 hour for the food. The manager had NO CLUE how to run a restaurant. Upon handing us our order, he informed us that it was cold, but we could easily microwave it. I was appauled. Then after learning that we were disppointed he went into a dialogue about how the "Thai people behave." Again, appauling. I would never go back...not until it's under new management. Don't bother!
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The Chow Thai Cafe is an excellent place to go for Thai food or to get Thai takeout. The staff here is super friendly and efficient in getting your order to you.
The food here tends to be... More
The Chow Thai Cafe is an excellent place to go for Thai food or to get Thai takeout. The staff here is super friendly and efficient in getting your order to you.
The food here tends to be moderately priced (entrées under $15), but tastes excellent. Highly recommended are the Chicken Drunken Noodles and the Pork Fried Rice. They even have a steamed vegetable dish with an assortment of exotic vegetables for those of us that are more health conscious.
Try to order a dish that comes with the spicy peanut sauce- it is simply the best that you will have anywhere in Boston.
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Who would imagine that one of the most authentic Thai restaurants in Boston would be located in Charlestown? I enjoy many of the Thai restaurants in our city, but I think Chow Thai does the best... More
Who would imagine that one of the most authentic Thai restaurants in Boston would be located in Charlestown? I enjoy many of the Thai restaurants in our city, but I think Chow Thai does the best with Duck ChoChee and many other traditional preparations, including a broad range of curries. While the owner is an American, I believe that his wife is Thai which accounts for the excellent preparations and flavorings. This is a low-key, but very homey and comfortable spot. It is well worth the trip to the beautiful main street area of Charlestown, near the Bunker Hill Monument and not far from "Old Ironsides" for some of the best Thai in the city.
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