Rosenthal Jaguar of Chantilly

Avoid this dealership! Crooks! They sell cars that they know were previously involved in wrecks. I reside in a suburb of Chicago and I was working on a deal with this dealership on a Vapor Gray 2010 Jaguar XF Supercharged (last 5 of Vin 59821). I was working with Sunny, the sales guy and Jeremy, the general manager. Since I am skeptical about making such a large purchase for an item sight unseen, I asked Sunny for written confirmation that the car, which has only 32k miles, had no paint or body work. He assured me in at least one email that the car was in immaculate condition, with no paint or body work. However, Jeremy would not provide me with a written statement acknowledging the same. He also wouldn't give me a 3 day money back guarantee if the vehicle did not pass inspection by my local Jaguar dealership and body shop. The vehicle was on their lot for about 5 months, I figured something must be wrong. I decided to contact a body shop in Chantilly to inspect the vehicle for me. WOW! I am sure glad that I didn't return the signed paperwork as I was planning on that day. The shop found that the car was previously involved in a wreck! The front and rear bumpers had been painted and every panel on the passenger side had been repainted and body work. Also, one of the wheels was bent and looked like someone tried to repair it with a hammer. There were numerous tears in the right rear tire. There was also paint over spray on one or more of the windows and a few body panels!! Furthermore there was existing damage on the car, on the driver's side. The car fax and auto check show no accidents BUT that means nothing. Both Jeremy and Sunny are liars and crooks!!! Attached is a copy of the inspection report, listing and email from Sunny stating "NO PAINT WORK" I sent the report to both Sunny and Jeremy Lustman so they legally should have to disclose this information to any prospective buyer of the car. They were going to certify it for me even though it was unsafe (gashes in the tire). These guys are crooks! The p more

Everyone I worked with was very nice, and they did everything possible to make sure my experience was the best it could be. They never tried to rush me in my decision and answered any questions I had for them. A great team of people. I would definitely recommend this place to my friends and family. more

My husband bought a jaguar from Rosenthal Jag from Chantilly and he has been raving about the service and price for months now... more

Found car on website..liked the car alot..called dealer asked for best price..liked the price..sighned the paper and took my car..Easy as PIE. Rosenthal Jag is good.. more

I have purchased cars from chantilly Jaguar . Their showroom is immaculate and doesn't compare to any other dealerships I have seen and their employees are extremely knowledgeable and professional. I will drive an hour from my home to receive their service. I always feel like I am treated as if I am their only customer. I even bought my first Jaguar 2 years ago and we love it. They go out of their way to make me feel comfortable and will go the extra mile so I am happy. Purchasing a car has always been a really big deal to me, so if I continue to be happy with what I get from the Rosenthal jaguar Dealership, why would I change it? more

What a great car buying experience at Jaguar of Chantilly. They listen to you and help you try to achieve it. The staff there answered any kind of questions that came up while looking at the car on Ebay. Every single person I dealt with was friendly and very helpful. It made me feel comfortable in dealing with them on Ebay. more

The people at Chantilly Jaguar are very professional and courteous. I have been bringing my Jaguar XJ to their service department since they opened 2 years ago. My experience there is always pleasant. What I like most about it is that they are not very busy and I feel they provide me with the proper attention. more

After looking around online at several Jaguar dealers for the new Jaguar XF, I ended up at Chantilly Jaguar. Their staff was quick to respond and the salesman i dealt with seems a lot more knowledgable on the product. They also provided me with the lowest price as well. It was a no brainer. I did not purchase the XF the same say because I wanted to have Carmax look at my 2001 Jaguar S Type. I took my Jaguar to Carmax and they offered me $13500. I was very disappointed since my car was in such good shape. My salesman convinced me to have their manager look at it and I got $15000 for it! That is $1500 more than Carmax. I purchased the new Jaguar XF and would recommend this dealer to anyone who is interested in a new Jaguar. more