“Forced Sale Tatics - Unethical Treatment”   highdesert

My son and I went to the dealership yesterday afternoon. Was promised the moon. Was told you I did not have to drive the vehicle since I was quite familiar and had knowledge already. We got swift... More >

My son and I went to the dealership yesterday afternoon. Was promised the moon. Was told you I did not have to drive the vehicle since I was quite familiar and had knowledge already. We got swift into whats called the finance office, this tactic is new to me. He kept explaining how he's new on the job, hope he's doing everything right, when questions were asked he could not answer, we just kept hearing time and time again just sign here. The car could not be detailed we were forced to take delivery last night, something to do with there quota. The vehicle was a mess, dirty stains in the carpet, the head liner etc. We then went to leave the vehicle had no power, trouble lights came on then the salesman told my son, this car wont run you have to start out in low. My son asked he yes he's serious. We left the parking lot, called and was told 'YOU BOUGHT IT. IT'S YOURS'. A Cathedral City Police Officer was called in and his pleas would not change there stance. Now the car sits. Waiting for someone to look at it Cons: Staff expertise, customer care, vehicle selection, treatment when there's a problem
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