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I can't speak in much detail about the dealership itself - other than they hired the best sales...
More 11 months ago
I can't speak in much detail about the dealership itself - other than they hired the best sales person we''ve dealt with at any dealership before, Jamie May. After a horrible experience with Kearny Mesa Toyota in San Diego, I went searching for dealers within hundreds of miles of our area. Jamie emailed me back quickly with detailed information and a great offer. She answered all of my questions, was very polite, and she seemed genuinely interested in customer service as the priority - which is rare to find in this business. We finalized the deal the next day and had our new vehicle. She was low pressure, easy to deal with, and was interested in making sure we got what we wanted. We will definitely use her the next time we buy a new Toyota. It's the kind of experience you hope for, but rarely actually get, when trying to buy a new car.
Pros: Low pressure, customer service oriented, friendly, genuine
Cons: None
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My new rogue has been in service more than at my house....still waiting to be fixed ...
More 6 months ago
My new rogue has been in service more than at my house....still waiting to be fixed
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Crystal Chrysler Ctr
Category:
Chrysler Plymouth Dealers
36444 Auto Park Dr
Cathedral City,
California 92234
My son and I went to the dealership yesterday afternoon. Was promised the moon. Was told you I did...
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My son and I went to the dealership yesterday afternoon. Was promised the moon. Was told you I did not have to drive the vehicle since I was quite familiar and had knowledge already. We got swift into whats called the finance office, this tactic is new to me. He kept explaining how he's new on the job, hope he's doing everything right, when questions were asked he could not answer, we just kept hearing time and time again just sign here. The car could not be detailed we were forced to take delivery last night, something to do with there quota. The vehicle was a mess, dirty stains in the carpet, the head liner etc. We then went to leave the vehicle had no power, trouble lights came on then the salesman told my son, this car wont run you have to start out in low. My son asked he yes he's serious. We left the parking lot, called and was told 'YOU BOUGHT IT. IT'S YOURS'. A Cathedral City Police Officer was called in and his pleas would not change there stance. Now the car sits. Waiting for someone to look at it
Cons: Staff expertise, customer care, vehicle selection, treatment when there's a problem
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Acura Of The Desert
Category:
Acura Dealers
68065 Kyle Rd
Cathedral City,
California 92234
(760) 321-2700
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O'Brien Hyundai
Category:
Hyundai Dealers
68350 E Palm Canyon Dr
Cathedral City,
California 92234
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