Today I was at an open house/grand opening sponsored by a builder. They had it catered by Sweet and Savory in Carmel, and it was amazing food! They served turkey sandwiches, on the best bread ever.... More

Today I was at an open house/grand opening sponsored by a builder. They had it catered by Sweet and Savory in Carmel, and it was amazing food! They served turkey sandwiches, on the best bread ever. I had just the lightest hint of garlic in the bread delicious! The potato salad was the best I ever had, it had bacon, cheese, onions, and sour cream in it, I think. YUM! I had one little piece of lemon bar for dessert, which tasted like my mom's recipe, my favorite! It is a little too far for me to go there often, but I will find a way to return!
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I stopped by today since I had a sitter for my 2 year old, so I could get thbe job done "kid-free" and wanted to order a Baptism/Birthday cake in the midst of tons of other errands I was completing... More

I stopped by today since I had a sitter for my 2 year old, so I could get thbe job done "kid-free" and wanted to order a Baptism/Birthday cake in the midst of tons of other errands I was completing this morning. The lady at the counter greeted me with a frown and mumbled something like, "When did I want it, 'cuz we're not taking any more orders right now..." I replyed that I needed it next week. She said, "Okay, I'll go get Melissa..." She returned a couple of minutes later and said that Melissa was too busy! Would I call and do it by phone?!!!! I was shocked! The lady who greeted me with a frown, as though I was a complete bother, proceeded to give me a brochure listing the type of cakes and prices--- never offered to show me any sample or any other such common courtesy in a bakery business. Unbelievable!! Melissa, the proprietor/baker/chef whatever she is here needs to realize that her customer's time is valuable, too, and I will never order here, nor refer them to my friends. For every 1 unhappy customer, they tell 10 is the rule of thumb I learned in my college courses. I had heard their cakes were good from a neighbor/fellow church member, but now I'm completely soured since they had "ZERO" customer service. I suggest Melissa hire more staff to service her customers with a smile and the common courtesy that keeps a business thriving.
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My son wanted a red velvet cake for his graduation so I went to a local bakery/catering company close to my home. The lady reassured me that she makes this cake often and she could decorate it for... More

My son wanted a red velvet cake for his graduation so I went to a local bakery/catering company close to my home. The lady reassured me that she makes this cake often and she could decorate it for a graduation. We decided to do a double layer so it would serve more people. When I picked the cake up it must have weighed 20 lbs! The icing was extremely runny and sliding from the cake in some areas (she said it was because she had to mix coloring into it). Once we got it home, I cut the cake and it was so hard I could barely get the knife through it. I called her back and she did apologize and refund my money, but when I went to get my money she was very rude about it. I'll never buy anything there again!
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