I have been taking my small dog to Suds and Scissors for 3 of the 8 years I have had her. I agree the customer service is lacking but they have always done a beautiful job so that made up for where they fell short attitude. I have recently noticed my dog has suddenly started to have fear of her hairbrush and also starts shaking when I take her into the Suds and Scissors shop.... if they are abrasive to me what do they do to my dog. They lost my trust... go somewhere else.
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