My cat is as accident prone as they come. She's been shot, attacked by a coyote, attacked by other cats and drank Downy Fabric Release... and survived every time due to the diligent care at Stark County Emergency Vets. The staff is friendly and courteous and understanding that to some people their pets are their kids. If you call ahead they appreciate it so they can prepare for you and your pet but it's not necessary. If they know that they are backed up they are also willing to keep your pet overnight so you can go home and rest while your pet waits for other urgent cases. I highly reccomend them if you ever have a pet emergency.