DO NOT SHOP AT PAPERS & PEDALS UNLESS YOU WANT TO BE LIED TO AND RIPED OFF!!!!!!! She is rude and a lier. I had a really bad experience with Georgette. When I went in there I was looking for a... More

DO NOT SHOP AT PAPERS & PEDALS UNLESS YOU WANT TO BE LIED TO AND RIPED OFF!!!!!!! She is rude and a lier. I had a really bad experience with Georgette. When I went in there I was looking for a specific dress that was from Spain. I was told that I could get it NO PROBLEM. Not only that, it would be here at the end of April 2009 with a June 2009 wedding if I spend 300.00 dollars extra for the rush delivery. The dress was what I wanted and there was no other place around that carried the maker of the dress. I paid in full - mistake!! As soon as I paid she could care less about me. May 1, 2009 I called and she told me it would be here at the end of May 2009. Her famous words are "It's out of my control" and she makes you signe a contract stating that if things were "out of her control" she was not responsible. DON'T SIGN THE CONTRACT!!! She has you under her mercy because you paid and she can do whatever she wants as long as she says "it's out of my control". I called several times after June 1, 2009 and she lied to me about when the dress will be in. For example; she said in 10 days because it was stuck in customs, in 10 more days because now it is out of customs and it is getting shipped to the maker in New York, 5 more days because it needed to ship from New York, 5 more days because the shipment from New York is taking longer, and on and on - lie after lie. I asked for tracking and it was not given to me via e-mail like I asked. I called daily at the end of June and finally got her to give me information (number for the maker of my dress). I called and they told me that they did not know why she was playing this game. That is what it is with her - a game. When I got my dress on June 27, 2009 I asked from my 300.00 rush charge back and she has not give it to me. She was so rude and even told me that she would not charge me 45.00 for the Fedex to get it to her shop from New York. ARE YOU KIDDING ME!!!!! She needs to be closed down and I sent a complaint to you know who, Which I did!!!! If you have a problem I think you should do the same so she gets the picture. By the way - her business is not back by the Bureau. Pros: NONE Cons: YOU WILL GET RIPED OFF AND SHE LIES
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With this kind of service, I wonder how they still remain in business, but based on most of these reviews here, not for long though. I have also had pretty painful experience trying to shop at P&P.... More

With this kind of service, I wonder how they still remain in business, but based on most of these reviews here, not for long though. I have also had pretty painful experience trying to shop at P&P. I don't know if someone spoiled the woman's mood before I came or what but she was rude as hell. So rude, in fact, that I just decided to leave the store. I finished my shopping at another bridal store.
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With this kind of service, I wonder how they still remain in business, but based on most of these reviews here, not for long though. I have also had pretty painful experience trying to shop at P&P.... More

With this kind of service, I wonder how they still remain in business, but based on most of these reviews here, not for long though. I have also had pretty painful experience trying to shop at P&P. I don't know if someone spoiled the woman's mood before I came or what but she was rude as hell. So rude, in fact, that I simply decided to leave the store. I finished my shopping at another bridal store.
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I wish the Better Business Bureau would send a "secret shopper" to this store to witness how rude the staff (and the owner) is to the customer, especially if you decide not to buy from them at this... More

I wish the Better Business Bureau would send a "secret shopper" to this store to witness how rude the staff (and the owner) is to the customer, especially if you decide not to buy from them at this time. The BBB would definitely shut this business down the very next day.
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Terrible! Just terrible! I walked in to the store without an appointment, which apparently equals to breaking and entering to those people, because I was literally asked to leave the store and not... More

Terrible! Just terrible! I walked in to the store without an appointment, which apparently equals to breaking and entering to those people, because I was literally asked to leave the store and not come back unless I have an appointment even though there almost weren't any customers in the store at the time! Who the heck do they think they are?!
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When I initially talked to a sales person there, I even think she was the owner of the store too, she originally told me one price, which I liked and gave her my business. When I came back to pick... More

When I initially talked to a sales person there, I even think she was the owner of the store too, she originally told me one price, which I liked and gave her my business. When I came back to pick up my dresses, I was told absolutely different price, and wouldn't you know it 4 times more than the original price. I said "wait just a minute, before you told me different price", but she was like "I couldn't have said that" Well, I am definitely not coming back there again! Lie to me once - shame on you, lie to me twice - shame on me. My advice to all the ladies - think twice before considering that store!
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Papers & Petals, in Burlingame, CA was THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word.... More

Papers & Petals, in Burlingame, CA was THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word. Finally, after a few minutes she seemed to have lost any interest in me as a customer and started to simply ignore me all together to the point where my fiancee asked me if I wanted him to kick her ass all over the place for being so disrespectful to me. Ladies, do yourself a favor and don't let those people ruin your mood! Stay away from that store!!!
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Papers & Petals, in Burlingame, CA was THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word.... More

Papers & Petals, in Burlingame, CA was THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word. Finally, after a few minutes she seemed to have lost any interest in me as a customer and started to simply ignore me all together to the point where my fiancee asked me if I wanted him to kick her ass all over the place for being so disrespectful to me. Ladies, do yourself a favor and don't let those people ruin your mood! Stay away from that store!!!
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THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word. Finally, after a few minutes she seemed to... More

THE worst customer experience I've ever had in my life! Rude, incompetent, staff - especially the owner... Georgette(?) - seemed annoyed by my every word. Finally, after a few minutes she seemed to have lost any interest in me as a customer and started to simply ignore me all together to the point where my fiancee asked me if I wanted him to kick her butt all over the place for being so disrespectful to me. Ladies, do yourself a favor and don't let those people ruin your mood! Stay away from that store!!!
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Terrible! Just terrible! I walked in to the store without an appointment, which apparently equals to breaking and entering to those people, because I was literally asked to leave the store and not... More

Terrible! Just terrible! I walked in to the store without an appointment, which apparently equals to breaking and entering to those people, because I was literally asked to leave the store and not come back unless I have an appointment even though there almost weren't any customers in the store at the time! Who the heck do they think they are?!
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