I used to have my Escape serviced in Plainfield where I live, but it is worth the drive to go to Bill Estes in Brownsburg. The service is great, no hard sell, and they are honest. They also have... More

I used to have my Escape serviced in Plainfield where I live, but it is worth the drive to go to Bill Estes in Brownsburg. The service is great, no hard sell, and they are honest. They also have great coupons. I had called Andy Mohr to see if they would honor a Bill Estes coupon and they said no. They also bad-mouthed the Estes dealership, which says a lot about the integrity of Andy Mohr. That was the day I switched to Estes and I have never regretted it.
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Ok, this is a car dealership. They're out to make money, my money. Well the last time I took my Ford Explorer in to get it serviced I was pleasantly surprised at the good, friendly service I... More

Ok, this is a car dealership. They're out to make money, my money. Well the last time I took my Ford Explorer in to get it serviced I was pleasantly surprised at the good, friendly service I recieved. They weren't pushy when I said no to the extras. I also had them to look at my truck and tell me how much they would offer to buy it. When I told the used car sales manager what I was hoping for, he showed me what he could give me (significantly less of course) and proceeded to give me advice about how I could sell it myself and get what I wanted. What a great surprise. No "There's no way you're going to get that much, people aren't buying those, blah blah, just sell it to me and put yourself out of your misery" pressure. Just a very friendly, encouraging interaction with some really nice people. I know Brownsburg is growing like crabgrass, but we still have a small town feel!
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I have bought 2 cars from Bill Estes Ford and have been very satisfied with both. The salesman were very acknowledgeable and not pushy. I have had trouble with the service department. Will buy... More

I have bought 2 cars from Bill Estes Ford and have been very satisfied with both. The salesman were very acknowledgeable and not pushy. I have had trouble with the service department. Will buy from again, but will have it serviced elsewhere.
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My husband and I bought a used car here last year. We got a very nice car, in great condition, with low mileage at an awesome price. The salesman was very helpful. I haven't had to take the car... More

My husband and I bought a used car here last year. We got a very nice car, in great condition, with low mileage at an awesome price. The salesman was very helpful. I haven't had to take the car in for service yet, so I can't attest to the service department. But overall I'm very happy with the dealership.
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