Dr. thompson, the other vets and staff are amazing wonderful people. They are not about the money. They do have to get paid for their services. Just as u would go to a personal physical there is a... More

Dr. thompson, the other vets and staff are amazing wonderful people. They are not about the money. They do have to get paid for their services. Just as u would go to a personal physical there is a cost involved. You chose to have a pet and along with that comes the responisability and cost for that animals care. If u could not afford a pet or the care it needed then you should not have gotten one. My dog had a very serious back problem and they were very compassionate and explained all my options and the costs. They worked with my on the best options for my dog and I am very glad to say thanks to them my dog has made a full recovery and is his old self again
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this place should be closed . beware ,totally overpriced, they have no care for anything alive. its all about the money. its a shame that they take the name of St fracise

this place should be closed . beware ,totally overpriced, they have no care for anything alive. its all about the money. its a shame that they take the name of St fracise
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My dog was viciously attacked by another dog, she was in shock and bleeding profusely, I called St, Francis at 7;15p,m. and was told the doctor will see my dog but if the dog needs stitches she will... More

My dog was viciously attacked by another dog, she was in shock and bleeding profusely, I called St, Francis at 7;15p,m. and was told the doctor will see my dog but if the dog needs stitches she will have to send me elsewhere because she had to leave. I explained the severity of the attack. They insisted the doctor had to leave and that she would just check the dog then send her elsewhere. I will never, ever use St. Francis again.
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DR. FRANK IS THE BEST AND SO IS HIS STAFF...THE\GROOMER HURT MY DOG.... EVIDENTLY SHE FELL OFF THE TABLE TO THE FLOOR, AND I WAS NOT TOLD ABOUT IT..THE NEXT DAY, HER NECK WAS SWOLLEN AND SHE HAD... More

DR. FRANK IS THE BEST AND SO IS HIS STAFF...THE\GROOMER HURT MY DOG.... EVIDENTLY SHE FELL OFF THE TABLE TO THE FLOOR, AND I WAS NOT TOLD ABOUT IT..THE NEXT DAY, HER NECK WAS SWOLLEN AND SHE HAD LUMPS ON HER HEAD N BACK...I WAS GIVEN PREDISONE N ANTIBIOTICS, WHICH DIDNT HELP. THEN SHE DEVELOPED A RASH, PROBABLY FROM TRAUMA THAT WENT TO HER LUNGS, AND SHE COULDN'T BREATHE....I DO NOT WANT THIS TO HAPPEN TO ANY ONE ELSE..IF YOU DO USE THE GROOMER, MAKE SURE YOU GO DOWN STAIRS WITH HIM..I LOST A LOYAL FRIEND, SHE WAS 10 YEARS OLD AND VERY HEALTHY... Pros: GOOD DOCTORS Cons: BAD GROOMER
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I know many people who go here and the majority of the complaints are that the technicians are very rude and unprofessional (I have heard very foul language, explicit conversations, don't seem to... More

I know many people who go here and the majority of the complaints are that the technicians are very rude and unprofessional (I have heard very foul language, explicit conversations, don't seem to want to help, standing around, not helpful, attitudes and sloppy appearance). I have called there a few times and was flabbergasted when I was greeted with an attitude or half ass answers. To get in contact with individual doctors are also a pain. The Doctor's seem okay but one never seems to smile, the other is very sarcastic and cold at times and the female doctor is AMAZING but very pushy and very over priced at times. I do not know if it is lack of training or not enough stringent rules, but it seems to me that most of the tech's. I have met there seem to not want to be helpful or are just plain nasty. I know a few people who have a lot of issues with certain receptionist because they have a chip on the shoulder, are nasty or are VERY unprofessional (I over heard a conversation of one of t
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The staff here hardly ever smiled, like someone's done them something wrong. No service at all, don't think they can keep up with the competitive market, but their vets are the best! Very... More

The staff here hardly ever smiled, like someone's done them something wrong. No service at all, don't think they can keep up with the competitive market, but their vets are the best! Very personable and friendly especially Dr. Thompson, she's very informative and watch out for your budget as well.
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Dr. Stephen Brigande is the best vet I've ever met. His compassion, knowledge, patience, and genuine love for animals makes him so special. The entire staff at St. Francis is top-notch. After... More

Dr. Stephen Brigande is the best vet I've ever met. His compassion, knowledge, patience, and genuine love for animals makes him so special. The entire staff at St. Francis is top-notch. After each and every visit, they call the next day, to check in---even if we took our dog just for a check-up! We have a German Shepherd, and they easily accommodate a dog of his size, and Dr. Brigande takes his time with us, explains everything, and has made us (and our dog) feel very comfortable. Our cat sees Dr. Thompson, who is also great. After a horrible experience at another vet, I am lucky to have found Dr. Brigande and St. Francis, and truly consider them a Godsend. I highly recommend them to anyone and everyone.
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Dr. Thompson is hands down the best vet I've encountered. She is patient and informative and very thorough. The staff is great, they clearly love animals. This vet is not in my neighborhood and I... More

Dr. Thompson is hands down the best vet I've encountered. She is patient and informative and very thorough. The staff is great, they clearly love animals. This vet is not in my neighborhood and I take a car there, just because I know it's the best vet in Brooklyn.
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What is in my heart I don't have the words to express. I have been going to St. Francis for years. And yes as they are expensive but who puts a price on the unconditional love you get from your... More

What is in my heart I don't have the words to express. I have been going to St. Francis for years. And yes as they are expensive but who puts a price on the unconditional love you get from your Friend and companion? St. Francis Animal Hospital is fare and treats their patients fairly and with love. My best friend, my loyal companion of 17 wonderful blessed years, my cocker spaniel Alliee was put to sleep last March 6, 2007. Doctor Thompson kept me strong through this very difficult time. With the love and support both Alliee and I received through the years remained till the end and I say they are still my friends at St.Francis Animal Hospital, and I would recommend them to everyone I know. Alliee enjoyed her visits there, what dog do you know likes to go to the vet!!!? They are that compassionate, so much so your pet would love them too..
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While the services are fairly expensive, the vets will work around your budget. They always let you know what is absolutely needed for your pet, and are very honest about it. I took my cat here just... More

While the services are fairly expensive, the vets will work around your budget. They always let you know what is absolutely needed for your pet, and are very honest about it. I took my cat here just today to be neutered, and after explaining that I didn't want to spend more than $200, they axed several of their planned testing from their original estimate. My advice: Never neuter or spay an animal without purchasing a Muffins Connection certificate, it dramatically reduces the cost of the operation. I have taken three animals to this veterinary office: 2 cats and one dog, and I have always felt they have done a very thorough and straightforward check on all of them. I wouldn't go to another!!
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