I found Brooklyn Eyeworks about a year ago, right here on Citysearch. (I already had a prescription from my eye doctor and I already had frames that were only about one year old, so I just needed to... More

I found Brooklyn Eyeworks about a year ago, right here on Citysearch. (I already had a prescription from my eye doctor and I already had frames that were only about one year old, so I just needed to have new lenses made). Dan was a *super-nice* guy; incredibly pleasant. Pros: Terrific, friendly service
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Dan gave me a full refund and apologized the subpar experience I had at Brooklyn Eye Works. I really respect the ownership he took of the situation and the quickness of his action in resolving it... More

Dan gave me a full refund and apologized the subpar experience I had at Brooklyn Eye Works. I really respect the ownership he took of the situation and the quickness of his action in resolving it once it had been brought to his attention. He truly feels that everyone that comes into his shop matters. Unlike a lot of places, you?re not just another number. He realizes that you could have gone anywhere but is very warm to all the customers that choose his shop. I really appreciate his taking the time make every customer count. He definitely goes above and beyond. Pros: Full money back guarantee, business owner takes pride in wor Cons: a bit disorganized
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I walked in and had my eyes checked in January 2009. I thought to myself, Latinos going for the American dream! I am Latina and was so impressed and proud to see a beautiful layout ie, the chosen... More

I walked in and had my eyes checked in January 2009. I thought to myself, Latinos going for the American dream! I am Latina and was so impressed and proud to see a beautiful layout ie, the chosen color paint , cool mirrors, nice music, well cared for plants (were so green and shinny I thought they were fake) I even saw feug shui with running water fall. I had problems going back to pick up my frames, Dan took care of everything. I had my glasses sooner then later. Thank you Dan on helping me get what I needed. Wish you lots of success!! Pros: Staffs' passion are to make their cleints happy;P Cons: They works too hard.
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I have been going to Brooklyn Eyeworks for about 2 years. The service is great and Danny & Jessica are always a delight. A few days ago I decided to go to another Optometrist only because they took... More

I have been going to Brooklyn Eyeworks for about 2 years. The service is great and Danny & Jessica are always a delight. A few days ago I decided to go to another Optometrist only because they took my VSP insurance. WHAT A BIG FAT MISTAKE! Where was the service? Where was the common curtesey? Alot of these places think that just because they accept your insurance, that they are doing you a favor! The service was so subpar. The attitude of the staff was as if I were disturbing them. Regardless of my insurance coverage, I'm a paying customer... treat me with some kindness. Now I know that Brooklyn Eyeworks IS a cut above the rest. I'll totally be back to Brooklyn Eyeworks. My advise to everyone is this: Even though a place takes your insurance, check them out first. They should earn your business especailly in today's economic climate. By nilly-willy going to an in-network provider for your eyecare, you're just throwing a dart in the wind and whatever you get then so be it. Take it from me VSP members; take more control of your health. Sincerely Loren.
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There are few businesses that go out of their way to help people. This is one of them. I realized a few days before I moved from Brooklyn to Boulder that my glasses were nowhere to be found. I... More

There are few businesses that go out of their way to help people. This is one of them. I realized a few days before I moved from Brooklyn to Boulder that my glasses were nowhere to be found. I showed up and asked if there was anything they could do for me on such short notice. It also happened to be the weekend and they were closed on Sunday. Not only did Danny manage to get a new pair made before I left, he was able to get them to me on Sunday evening while they did construction on the store, the night before I moved. Had I not been able to get these glasses, the 3 day drive across the country would have been a disaster and my head would have exploded. Oh yes, and they were running a special on free frames, so I saved money as well. Thank you for your understanding, help, and service! Maybe you could consider opening a store in Colorado! Pros: Service is flexible, attentive, & caring Cons: They aren't located in Boulder
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I first met Danny many years ago and he has done my glasses since before he had his own store. I knew that he believed in great customer service and so when I learned through a mutual friend that... More

I first met Danny many years ago and he has done my glasses since before he had his own store. I knew that he believed in great customer service and so when I learned through a mutual friend that he was opening a store, I said I gotta check it out. I was floored by the superb service and the excellent choices of frames. I have recommended his services to coworkers and friends alike. I would not hesitate a nano second to recommend Danny's services to anyone who is tired of having salesmen barraging them. Or anyone who likes great service and customer care. And further more I am not a gambling guy but I would bet that there is less than 10 store owners that compare to him in warmth and true caring for his customers. Pros: superb service Cons: I can think of none
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Sometimes too good can be a problem. I've been wearing the same pair of glasses for about 8 years. Every 2 years I get my prescription updated and new lenses go into my old frames. Well this time... More

Sometimes too good can be a problem. I've been wearing the same pair of glasses for about 8 years. Every 2 years I get my prescription updated and new lenses go into my old frames. Well this time I visited Brooklyn Eyeworks based off of a referral from a friend. The exam was good and there was not "salesman" pressure to buy (which was very welcoming). I gave them my old glasses to have the new rx put in. I know that if anything were to happen to my frames I would be responsable. As luck would have it BAM! my frames broke. Dan was so gracious that he replaced my frames at no charge. WOW! The reason he did this was that he didn't notify me of the risk of using an old frame. Like I stated, I knew my frames were shot. I also knew that every place that I took these frames, no other optical shop would touch them. Dan took a shot and it back-fired. He made good on the attempt. My question is this... What other shop would do this? I know he lost major money on this transaction but he has gained a customer for life. I will definitely recommend my fellow teachers to this place. Please keep up the good work. Pros: Easy going staff and a great customer care.
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I was a patient at Brooklyn Eyeworks for about 2 yrs. after reading some rave reviews. Initially, I too was impressed by the friendly service, and felt the doctor was attentive and thorough. I also... More

I was a patient at Brooklyn Eyeworks for about 2 yrs. after reading some rave reviews. Initially, I too was impressed by the friendly service, and felt the doctor was attentive and thorough. I also recommended them to friends, and remained loyal even though they didn't take my insurance. However, the lack of care I have had there over the last 6 months has been more than disappointing. Mostly, the recent doctor care I?ve had is awful. I believe the name of doctor I?d seen was Justin, and during my regular eye exam this year, he changed the brand of contacts I?d worn with no issues for 10+ yrs. This new brand immediately turned my eyes red, but he insisted they were the best contacts I could get, prescribed some drops, and refused to have me try some other brands. Because I had been happy with my care there at that point, I trusted him. But, the problems in my eyes grew worse?and twice he was not in during regular doctor hours for me to see when things began to get more urgent. These contacts eventually caused a bacterial eye infection. Luckily I was able to seek better professional care with a doctor who treated my infection before it got too serious, as well as helped me find the contacts that are right for me. At that point, I still felt that the owner remained friendly and provided great customer service. However, after explaining to him Justin?s insistence upon me wearing problematic contacts, I reasonably requested a refund for unused pairs that I had just purchased-afterall, they have this "money back guarantee" advertised. He promised me he?d ?see what he can do? and has left about 4 of my follow-up messages over the last 2 weeks unanswered. So, my opinion of Brooklyn Eyeworks has done a 360. I feel that the doctor doesn?t actually care about personal eye health, and that the owner is only good at keeping happy people happy-they aren?t so great at true customer service or care.
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I was skeptical like everyone else. But I trusted enough to travel a few miles to the highest rated optical store in Brooklyn. I am amazed!!! - I was told my eyes could not be corrected to... More

I was skeptical like everyone else. But I trusted enough to travel a few miles to the highest rated optical store in Brooklyn. I am amazed!!! - I was told my eyes could not be corrected to 20/20. And I've accepted it for at least a decade. Well - it takes my breath away. I can see! The improvement was subtle outdoors. But this evening I turned on my TV to TCM to watch a movie. And for the very first time I can read the description and credits from across the room. - This is such a lovely thing. I am so grateful. And as the optometrist promised (whose name I did not write down unfortunately - but I bless her) it is also much easier for me to read books. - That has always been my joy - but lately I've had to take off my glasses to read (I'm very nearsighted). She said improving the distance vision would also mysteriously improve near vision. And she seems to be right.
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My annual eye checkup yielded a few firsts this year, i.e., first time needing "progressive" lenses (what a lovely euphemism for bifocals!), as well as the first time that using the UFT vision plan... More

My annual eye checkup yielded a few firsts this year, i.e., first time needing "progressive" lenses (what a lovely euphemism for bifocals!), as well as the first time that using the UFT vision plan seemed worthwhile. After far too much internet review browsing (let's not call it something as organized as "research"), I decided I was too nervous and suspicious to try a Cohen's Fashion Optical, and that Brooklyn Eyeworks looked like it definitely deserved a visit. All the good things in other reviews (other than about eye exams, as I didn't have mine here) is absolutely true. I had an utterly delightful time choosing frames (who knew there were so many stylin' green frames on the market?); indeed, I had to agree with Dan's comment, "Isn't this the most fun you've ever had picking out glasses"! Perhaps the best part of all was working with a participating provider that actually understood how the UFT vision plan works. (I shudder to think how difficult it might have been to get a large chain franchise to understand and assent to the price limits on "extras.") Dan was clearly far more of an expert on it than I. He was also incredibly patient, not only about my trying on frames, but also with respect to my dithering about the "bottom line" (which forced him to recalculate the sale waaay too many times). Brooklyn Eyeworks proudly proclaims, on both its door and its website, that it accepts the UFT vision plan -- teachers, go there!!!! Actually, everyone else should go there, too. Pros: service and selection Cons: none (unless you're "Brooklyn-phobic")
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