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I've been to Golden Temple half a dozen times over the past two years. I go because I can't find another option in the Newton/Brighton/Brookline area. I've tried several dishes and they're all... More
I've been to Golden Temple half a dozen times over the past two years. I go because I can't find another option in the Newton/Brighton/Brookline area. I've tried several dishes and they're all pretty good, but a few dollars over-priced per menu item. The service leaves a lot to be desired as I've never encountered a friendly server.
Pros: Taste
Cons: Service, Price
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I was very excited about ordering take out from Golden Temple because I had read good things about their food and was looking for a healthier option for Chinese food in my area. I sincerely regret... More
I was very excited about ordering take out from Golden Temple because I had read good things about their food and was looking for a healthier option for Chinese food in my area. I sincerely regret ordering from Golden Temple. First they messed up my order sending two orders of egg rolls instead of the scallion pancakes we had ordered. When I called to inform them of their mistake they said they now saw they had accidently not charged us for another item we had ordered so they would bring us the scallion pancakes along with a new bill, including an additional charge for the item they hadn't charged us for originally. After getting over my shock at their horrible customer service and telling them not to bother coming back I tried the food that they had actually bothered to deliver to us. It was much less healthy than I anticipated, dripping with grease and overall just okay, nothing better than the local take out. It is very over priced for what it is. They need to actually offer a healthy product and decent customer service if they want continued business.
Pros: None
Cons: Customer Service, Price, Food
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Formerly a very decent neighborhood destination.
Driven to ever lower quality in food, ambiance, and service over the last couple of years.
Hard working but hopelessly overwhelmed servers and... More
Formerly a very decent neighborhood destination.
Driven to ever lower quality in food, ambiance, and service over the last couple of years.
Hard working but hopelessly overwhelmed servers and kitchen staff.
Food reasonably priced, with very large portions, but much of it tasteless glop. One hint to quality is the relatively few Asians and even fewer Chinese you'll spot amongst the dining crowd. If your idea of Chinese food is a bucket of of Colonel Sanders, or McDonalds filet-o-fish, piled high on a plate with a heap of hot and sour sauce on top, this will be nirvana for you. Take your place in line. If not, take your appetite elsewhere. Still packed on weekends and holidays. Especially popular with young people aiming for a cheap dinner date, who either dont care about quality if everything is super-sized, or dont know the difference. They cram as many tables as humanly possible into each room to accommodate them, with all the charm of all-you-can-eat-night at IHOP.
I guess that qualifies as a kind of success story.
Pros: Parking
Cons: Food, ambiance, service
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When the food is good IT IS GREAT, the unfortunate part is that doesn't always happen.
I can understand when they are REALLY busy that things might not go as hoped, but numerousl times now at... More
When the food is good IT IS GREAT, the unfortunate part is that doesn't always happen.
I can understand when they are REALLY busy that things might not go as hoped, but numerousl times now at less busy times the food and service have been inconsistent with long wait times for service and food coming to the table.
It is too bad as most of my past experiences over the last 15 years were more positive, it just the last 7 or so months have been less then desirable.
Pros: When it is good it is great
Cons: Less then good in service and food quality the last 7 months or so
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New Years Eve I place an order for delivery for two people at 6 pm. I was quoted an arrival time of 8 pm. At 8:15, I call to check on the status of... More
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New Years Eve I place an order for delivery for two people at 6 pm. I was quoted an arrival time of 8 pm. At 8:15, I call to check on the status of my order and was told that it would now arrive at... More
New Years Eve I place an order for delivery for two people at 6 pm. I was quoted an arrival time of 8 pm. At 8:15, I call to check on the status of my order and was told that it would now arrive at 8:45. I called a second time to double check on my food and was treated very rudely by the hostess and management staff and was told that they had my order but my food had never been made! The Assistant General Manager said that because they were busy that my food would have to go to the end of the list of deliveries and wouldn't be sent until 9:45 pm. I told him that I was extremely unhappy and didn't think I should pay for my dinner (coming two hours late). He claimed that they did not have the correct phone number to confirm my order. And thus it was my fault that the food didn't get made. Now which is more likely? That I don't know my own phone number, or that their staff wrote it down wrong? This ruined our night.
Cons: Horrible service, Rude, No resolution to problem
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Rude
by
kjho2795
1 year ago
I also tried to call to order delivery and encountered a shockingly rude person. I ended up ordering from Chef Chow's House on foodler, which was an infinitely more pleasant experience.
Cons: ... More
I also tried to call to order delivery and encountered a shockingly rude person. I ended up ordering from Chef Chow's House on foodler, which was an infinitely more pleasant experience.
Cons: Rude
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I tried to talk to them about getting food for a university function (which would have been a considerable amount of money for them), but the person I talked to kept shouting the same question at me... More
I tried to talk to them about getting food for a university function (which would have been a considerable amount of money for them), but the person I talked to kept shouting the same question at me (refusing to listen to any reasonable explanations). I finally gave up and said I'd have to go elsewhere, which (the rude woman said) was fine with them. I have heard the food is good, but I won't brave venturing near them again.
Cons: Unpleasant to deal with
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I just tried to order delivery from them and spoke to an incredibly rude person. After being yelled at for five minutes, I finally had to hang up. No idea whether the food is good or not.
I just tried to order delivery from them and spoke to an incredibly rude person. After being yelled at for five minutes, I finally had to hang up. No idea whether the food is good or not.
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Fantastic fine dining Chinese restaurant off Beacon street in Brookline. Prices are fair and run between $7.00 to $60.00. Gourmet Chinese food is t... More
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