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We're from Boulder and dine regularly at Frasca, Brasserie Ten Ten, The Kitchen, etc. We recently went to the Flagstaff House for the first time and it couldn't have been a bigger let down. The... More
We're from Boulder and dine regularly at Frasca, Brasserie Ten Ten, The Kitchen, etc. We recently went to the Flagstaff House for the first time and it couldn't have been a bigger let down. The service is clumsy, the decor is dated and tacky and the food is child's play compared to the three restaurants I mentioned above. In fact, we actually left lots of food on our plate after each course. More specifically, the duck was overcooked, the steak was served with what must have been Ore Ida cheddar cheese potatoes, the bread was really boring, burnt and stale, and the scallops were probably from the freezer section of a local grocery. In fairness, the cup of black coffee was pretty good at the end. The wine "pairing" was a joke - the server simply recommends the most expensive item on the menu and has no relevant knowledge. What's more, by the time we got done this place was probably 2x as expensive as the other restaurants I've mentioned. Bottom line: if you're going to prom then put on your best pair of jeans and have mom and dad drop you off at Flagstaff (aka Applebee's on the Hill), but if you're interested in fine dining, real service and a bit of ambiance go anywhere else.
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I've been here a handful of times and only once had a problem with the wait. I think it was maybe 30 minutes to get our food that time? The wait staff kept bringing us appetizers that the chef was... More
I've been here a handful of times and only once had a problem with the wait. I think it was maybe 30 minutes to get our food that time? The wait staff kept bringing us appetizers that the chef was whipping up in the mean time and we therefore enjoyed the wait. My children weren't behaving especially well that time, either, which may have only made it seem like a longer wait. Fortunately the wait staff brought them out to the deck and showed them some deer laying in the grass out there which helped alot. The food has always been excellent, my favorite being the butternut squash tortellini. I have never been disappointed and highly recommend this restaurant.
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I am from L.A. so I regularly experience superb restaurant experiences, and I can confidently say this was not one of them. I will admit the view from the dining room is gorgeous and the food (when... More
I am from L.A. so I regularly experience superb restaurant experiences, and I can confidently say this was not one of them. I will admit the view from the dining room is gorgeous and the food (when it finally arrived) was delicious. The service was astonishingly sub-par - after being seated it took the staff FORTY minutes just to bring us some bread! I had to ask them twice for it, finally getting a little pushy and pointing out our waiting time. They did not seem apologetic or gave any hint that they cared. The food took even longer, and my boyfriend and I were two seconds away from getting up and leaving (they brought the food out finally - nearly TWO HOURS after we walked in). The decor and ambience is stiff and stuffy, like an old country club that desperately needs to be refurbished. At the end of a disappointing night, my poor boyfriend spent way too much money for the total poor experience ($150+). If you want a nice restaurant for a special occasion, make the trip to Denver!
Pros: tasty food, amazing view
Cons: stuffy, LONG waits, poor service
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Are you kidding me - Deen only gave this place 3 stars! This is definitely 5 stars. The view is one thing, but most people go here for the cuisine and the fine wine list. I realize the price is... More
Are you kidding me - Deen only gave this place 3 stars! This is definitely 5 stars. The view is one thing, but most people go here for the cuisine and the fine wine list. I realize the price is skyhigh for Colorado, but its well worth it. To find something comparable, you can add a $500 flight to the price.
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The view from the flagstaff is probably the best view in Boulder.
The food is alright- they serve a lot of local Rocky Mountain type food elk, rabbit ect. The chief uses a lot of Mediterranean and... More
The view from the flagstaff is probably the best view in Boulder.
The food is alright- they serve a lot of local Rocky Mountain type food elk, rabbit ect. The chief uses a lot of Mediterranean and French type spices and cooking flavors so it is kind of confusing, strong and strange flavors mingled. To me I like to taste a unique flavor but to mingle too many strong ones together just get strange and overwhelming. I think the chef is over confidant and loud, it is good food but there is a lot better chefs in the area.
The service is very good they have a lot of wait staff and they pay very good attention to what is going on. The presentation is very over done every thing get presented like it is a expensive masterpiece even the salt and butter.
The atmosphere is very stuffy and conceded not a good place for a laid back meal.
The view is good but it is over priced and the food is not that great. Would be best to go have an expensive drink at the bar see the view and go eat somewhere else.
Over priced and stuffy.
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I'm a travel and food writer who's lucky enough to have eaten at some very fine restaurants around the world. My boyfriend brought me to Flagstaff House. The food, the service and the view were all... More
I'm a travel and food writer who's lucky enough to have eaten at some very fine restaurants around the world. My boyfriend brought me to Flagstaff House. The food, the service and the view were all incredible and absolutely unpretentious. It's lovely that they have a dress code - so nice to enjoy an elegant atmosphere! It is not an inexpensive restaurant by any means, but you get what you pay for.
Perfect place for a special evening!
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My husband and I go here for special occasions, and each time we have a lovely evening. It is annoying that some people come hoping to feel "okay" in jeans or shorts. This is not that kind of... More
My husband and I go here for special occasions, and each time we have a lovely evening. It is annoying that some people come hoping to feel "okay" in jeans or shorts. This is not that kind of place, and that is the end of the story. This is a nice, elegant restaurant. Please do not come dressed in sweatpants and get upset if you are not welcomed with open arms. Great food, and plenty of it; the servings are quite generous; the wine sommelier who looks exactly like Art Garfunkel is amazing! I do not know his name but each time we go, he is kind and never condescending; he really enjoys taking his time and educating. He is someone I would love to hire for our next party! The food is always interesting; we have only gone for dinner, so I cannot speak for lunches, but the view, the atmosphere, and my husband are quite enough to put me over the moon! We will keep going as long as we live in the area! Thanks to this place for holding true to their standards of service, quality, and atmosphere.
Pros: Atmosphere, service, food, drinks, view
Cons: not the place to go if you are in cutoffs or jeans...dress as if you are going someplace nice!
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Just went with my girlfriend and parents. We found a worm, that's right a small, white WORM in our "compliments of the chef appetizer". It caught my eye as it was still alive and was actually... More
Just went with my girlfriend and parents. We found a worm, that's right a small, white WORM in our "compliments of the chef appetizer". It caught my eye as it was still alive and was actually moving around on the melba toast. We alerted our waitress to the worm, and the manager came over and merely apologized and brought us a different dish. Needless to say, after this we all inspected our food extremely closely before eating. My girlfriend and I both had fish, which was totally nondescript and borderline bad. My mom's salad was full of moldy lettuce. I don't remember what my parents had for their main course, I was too traumatized at this point. Our meals were all mediocre at best, and the whole experience was tarnished by the worm. We skipped desert but the bill still came to close to $400; we were offered nothing other than an apology for the worm. We called back a day later to talk to the manager, who at first agreed to refund our money, but later changed his mind and decided that a $100 refund would be sufficient. Not only that, he actually hung up on us during one telephone conversation. I was so appalled at the way this supposed high end restaurant handled this situation I felt compelled to write my first ever negative review on Citysearch. As for the environment, the view is definitely nice, but the vibe of the place is cheesy, think prom date in one corner and table of investment bankers at closing dinner in another. Despite the horrible service we received, there seem to be about 300 random bus boys and waiters, ready to do I'm not sure what. My advice, if you want to see the view, go for a drink only - the alcohol should take care of anything alive that manages to find its way into your glass!
Pros: View, atmosphere, if you like cheesy places with lots of investment bankers
Cons: living things in the food, service, management, extremely expensive
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My husband and I chose this restaurant for our first date in a long time a got a sitter. There are so many restaurants in Boulder, but based on this city review, and friends suggestions, and their... More
My husband and I chose this restaurant for our first date in a long time a got a sitter. There are so many restaurants in Boulder, but based on this city review, and friends suggestions, and their website; and our wanting a classy, upscale feast for all our senses- we chose Flagstaff House. Yes, it was very expensive. We went into knowing, and so weren't bothered by that. We originally were seated at a table inside, along the wall window, overlooking the city. Awesome. But we were early, and asked if we could sit outside and have a drink, they graciously moved us, and our flowers Ide ordered online, and my purse, outside and we picked our table. The wine book is fun to look at, but we chose signature martinis which were poured and served to us outside. We were served breads, appetizers, and desserts compliments of the chef and they were all fantastic. Our waiter surprised us on our ordered appetizer since we couldnt decide and we were both thrilled. Our main entrees were both full of flavor, as well as beautiful. I wouldn't say we are picky people, but we do appreciate getting what we pay for, and this establishment succeeded, and then some. My husband is not a small man, and he did not leave unsatisfied. They even gave us a wrapped personal loaf of blueberry bread to take home. Sitting there, enjoying the spectacular view, food, and service made our date something we will cherish. We will definately go back, and bring friends and family so they can also be as impressed as we were.
Pros: parking attendants were top notch
Cons: lady talking really loudly at the table next to us. oh well.
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VERY disappointing. Flagstaff is so unjustifiably over priced, that our evening was as bad as much as the lamb dish they served us. Had just horrible service, especially the time to get drinks. 15... More
VERY disappointing. Flagstaff is so unjustifiably over priced, that our evening was as bad as much as the lamb dish they served us. Had just horrible service, especially the time to get drinks. 15 minutes to get a server on the patio and another 15 to get our first drink. Decided to order the next drink when they served the current one. They try to be cool with these crappy pre-dinner apps (compliments of the chef-yeah, right). Soggy, no distinctive flavor. Advice: Just pop 'em in to get them off an already crowded table. Place was jammed and tables tight. I think it was graduation night., so there were big family tables. They have staff everywhere, mostly CU students and no real "pros" as main servers, and no one seemed to know what the other was doing. We must have had 10-12 different people serving us throughout the dinner--kept getting differing messages from differing front desk people about the readiness of our table. We went out on the patio- for a drink---had 3 different servers. Inside we had 4 or 6 different people. Weird--no continuity. Overcooked our lamb, significantly (they took one entree off the bill, which was $52!). The "lambrack" of lamb was 1 chop. Lamb shank was drowned in a sauce killing any flavor, and the loin was way overdone. Found a "visitor" in my $15 arugula whatever salad. Salad was actually very tasty )--but for $15 it ought to be, eh? Wine list was way out of line, too. I am confident in my wine expertise. They have a very extensive list, but too pricey. I noticed very few bottles around the tables, which is highly unusual for a supposed high-end restaurant. Usually, wine is priced aroound 2 to 2.5x what you can buy it in the store for. These wines were at least 3.5 to 4x and I noticed 5x in some cases... No bottles for us, either. We had $7 glasses of a decent Tuscan red wine (although they cost $14) :-) Oh, yeah-- nice view...
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