Horrible service department. Brought in a Wrangler for a engine skip during warm up, nothing else. They said it was an electrical issue, charged me nearly $700 to repair it, brought it home with the... More

Horrible service department. Brought in a Wrangler for a engine skip during warm up, nothing else. They said it was an electrical issue, charged me nearly $700 to repair it, brought it home with the exact same problem. Not better, not worse. Called, brought it back, 5 hours later they want to charge me another $585 due to a fuel pump pressure leak. They refused to fix it for the original cost and would not refund my money. Bring it to Pollard at your own risk.
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As the son of a mechanic I am weary of sending my baby into a shop. But I did for a recall notice since the work would be done for free. They promised a same day job and did so. Unfortunately, as... More

As the son of a mechanic I am weary of sending my baby into a shop. But I did for a recall notice since the work would be done for free. They promised a same day job and did so. Unfortunately, as with a lot of things in this world, it did not go as smoothly as planed. There was a problem. I fretted the situation, and the confrontation, as I always try to avoid such unpleasant scenarios as most Boulder people do. Pollard's service manager stepped up to the plate and acknowledged my concerns with out making me feel like an idiot or a scam artist. He offered to have his people look at it free of charge. It turns out that they found a small configuration issue and fixed it. All with no cost to me. I have never seen a repair shop with such integrity before. Not only are they professional and responsive, they are honest as well. I have absolute faith in Pollard and would not hesitate to recommend their service department to anybody that needs a fair shake and accountability to the quality of their work. I say this because it has been my experience that most repair shops will do anything to make as much money off of you as possible. Some even create situations to do so, it's sad but true. I say this as the son of a mechanic that was often put in this situation his service manager. That is why I feel it is so important to let people know when I find a shop with integrity and character.
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I live in a ranch in a remote area. As you would expect, my needs are for tough vehicles. I was in a fix about which dealership to shop my Jeep with. When I found out your dealership in mountainous... More

I live in a ranch in a remote area. As you would expect, my needs are for tough vehicles. I was in a fix about which dealership to shop my Jeep with. When I found out your dealership in mountainous Boulder, CO, I knew I had hit the right spot.
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Your dealership website, which I came across after a search on the Net, is most attractive; the features are well-laid out, and the information is comprehensive and meticulous. I have fallen in love... More

Your dealership website, which I came across after a search on the Net, is most attractive; the features are well-laid out, and the information is comprehensive and meticulous. I have fallen in love with all the other models that I came across on your website ??????they are very neatly designed and are a treat to watch. I will recommend your dealership to my nearby residents, for sure!
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??????Your dealership website has just what I wanted. I had never ventured out, so to speak, into online shopping, until I stumbled upon your site. It is most easy to use; the features are not only... More

??????Your dealership website has just what I wanted. I had never ventured out, so to speak, into online shopping, until I stumbled upon your site. It is most easy to use; the features are not only very well thought out from the user??????s perspective; they are also very accessible. This is an online dealership that has really been created keeping the user, not the seller, in mind. I would highly recommend your dealership website to my scores of friends??????. For more details log on to http://www.boulderjeep.com/.
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As a new visitor to your dealership, I was really impressed with the products and services you offered. I have been a resident of Boulder for the past many years and have seen quite a few... More

As a new visitor to your dealership, I was really impressed with the products and services you offered. I have been a resident of Boulder for the past many years and have seen quite a few dealerships here. But the features and the services with your dealership are the best I have seen so far. The information provided is well-organized and thoughtful. Some of the sections, such as New Jeeps, Used Jeeps, Online Specials and Service Appointment are simply superb!
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??????I should say you have a terrific section on Specials at your website. The sheer variety of them is mindboggling. The section is user-friendly and very well-designed. I am yet to come across... More

??????I should say you have a terrific section on Specials at your website. The sheer variety of them is mindboggling. The section is user-friendly and very well-designed. I am yet to come across any dealer who has hosted this many varieties of specials. I am glad I visited Friendly Pollard Motor Company website.??????
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